More and more consumers are complaining of major issues with a Honda infotainment system defect, which can lead to distracted driving or the disabling of key safety features. The specific vehicles that may have been affected by this defect are the 2018–2019 Honda Odyssey, the 2019 Honda Pilot, and the 2019 Acura RDX.
What is an Infotainment System?
In-vehicle infotainment
(IVI) is a collection of both information and entertainment technologies (hardware and software) into a single system. These systems provide entertainment like audio and video, gaming, social networking, and more.
The information side of the “infotainment” portmanteau generally involves navigation and diagnostic capabilities, geared toward information and safety. This can include rear parking assistance, satellite navigation, radio, and vehicle information. Infotainment systems also incorporate phone services to provide hands-free communication while driving.
These systems are meant to be very focused on safety. However, some users of certain Honda vehicles claim that their infotainment systems in fact posed a danger to them because of a substantial defect.
Honda Infotainment System Defect
A number of consumers who have either owned or leased one of these Honda models report that the cars’ infotainment system can suddenly freeze and lose functionality.
The Honda infotainment system defect may affect a number of essential systems, including the navigation system, audio system, backup camera, cabin watch system, Bluetooth, and rear-entertainment system. Not only can the sudden malfunction of these systems be distracting for the driver; the failure of key safety features could also place the driver, passengers, and others on the road at risk.
The infotainment system in the 2018/2019 Honda Odyssey is the same as the system in the 2019 Pilot and the 2019 Acura RDX, and thus may also be affected by the same potentially distracting, dangerous defect.
Some Honda owners have turned to litigation, and more still have complained to Honda and the National Highway Safety Administration. If you have owned or leased a 2018 or 2019 Honda Odyssey, a 2019 Honda Pilot, or a 2019 Acura RDX, and have experienced a defect with the infotainment system, you may be eligible to join a Honda class action lawsuit investigation and receive compensation.
Honda Odyssey and Pilot Infotainment Lawsuit
A class action lawsuit was filed in March 2019 over an alleged defect in the 2018–2019 Honda Odyssey and 2019 Honda Pilot infotainment system that caused the system to suddenly crash or freeze. According to the lawsuit, so many consumers have complained about these kinds of issues with the Honda infotainment system that Consumer Reports now classifies the Honda Odyssey as “No Longer Recommended”.
If you have experienced issues with your Honda infotainment system in a 2018/2019 Honda Odyssey, 2019 Honda Pilot, or 2019 Acura RDX, you may be able to join this Honda infotainment class action lawsuit investigation and pursue compensation. The Honda Odyssey Infotainment Lawsuit is Case No. 2:19-cv-02160, in the U.S. District Court for the Western Division of the Central District of California.
Join a Free Honda Class Action Lawsuit Investigation
If you own or lease a 2018-2019 Honda Odyssey, a 2019 Honda Pilot, or a 2019 Acura RDX and have experienced problems with the vehicle’s Infotainment Display, you may be entitled to compensation.
This article is not legal advice. It is presented
for informational purposes only.
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