Emily Sortor  |  June 14, 2019

Category: Consumer News

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dollar general storeA Pennsylvania federal judge has determined that Dollar General must face a class action lawsuit claiming that its stores are inaccessible to wheelchair users.

This determination came after Dollar General attempted to have the class action lawsuit dismissed.

According to U.S. District Judge Peter J. Phipps, plaintiff Rebecca Nocera has sufficiently established that its store aisles are inaccessible to those with mobility limitations.

Dollar General attempted to claim that items blocking the aisles were there temporarily and therefore not a violation of the Americans with Disabilities Act. However, Judge Phipps said that this argument by the retail chain did not merit dismissing Nocera’s claims.

Judge Phipps said, “while those allegations, without additional factorial support, may fall short of the standards needed for class certification or for permanent injunctive relief … those issues are not before the court today. All that is evaluated now is the sufficiency of the complaint, which survives plausibility pleading standard.”

Wheelchair user Nocera filed her ADA class action lawsuit in September 2018. She says that on multiple occasions when she visited a Dollar General store, she found it difficult to shop because there were obstacles throughout the aisles that got in her way.

She had proposed a statewide Dollar General class action lawsuit covering similarly affected consumers from her home state of Pennsylvania.

Allegedly, she contacted the staff about the accessibility problems, but there was no change. Nocera says that these barriers impeded her so much that she no longer enters the store.

Nocera argues that the limited access she has faced represents violations of the Americans with Disabilities Act, which guarantees people with disabilities full and equal access to goods and services.

To support her claim that the stores are inaccessible, Nocera notes that other customers have made similar claims against Dollar General, which were settled out of court.

Nocera argues that in particular, there are pillars that are in the middle of aisles, shopping carts are placed throughout the store that narrows pathways, and there are displays of merchandise that make it difficult for her to shop in her wheelchair.

In its motion to dismiss, Dollar General argued that even if the columns impeded Nocera’s movement, she had not shown that their placement violated the standards set forth by the Americans with Disabilities Act.

Additionally, Dollar General said that Nocera’s claims that movable merchandise displays and shopping carts were in the way did not mean that the store itself was not accessible.

However, Judge Phipps did not agree that these movable elements should be disregarded. Judge Phipps determined that Nocera had sufficiently shown that these barriers were “systemic and recurring,” because they were present during multiple visits to Dollar General.

Nocera is represented by R. Bruce Carlson, Kelly K. Iverson, and Kevin W. Tucker of Carlson Lynch LLP.

The Dollar General Americans With Disabilities Act Class Action Lawsuit is Rebecca Nocera v. Dollar General Corp., et al., Case No. 2:18-cv-01222, in the U.S. District Court of the Western District of Pennsylvania.

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193 thoughts onDollar General Can’t Escape ADA Class Action Lawsuit

  1. Mylissa Renee Malone says:

    This is so true at every Dollar General that I’ve been to. My mom was disabled and loved going into this store. But she could barely navigate around everything. Now that I’ve been disabled, I too am having the same issues. It’s not fair to not be able to go shop here. Every day it seems another one pops up. I was actually thinking of suing them myself for this violation. Can someone help me?

  2. Ingrid Robertson says:

    Plz add me because it’s just not fair. We can’t help our situation but we want shop just like others do. You gotta ride all over the store to try to find a aisle you can get down then you get down the aisle it block on the other end.you stuck.

  3. Gary Stevenson says:

    I am placed in a wheelchair due to paralyzed from the neck down it is hard for my help to push me through the aisles at Dollar General please add me to the list

  4. linda A ritter says:

    Add me please

  5. Christie Hopkins says:

    Please add me

  6. Christie L Hopkins says:

    As a employee of dollar in Georgia.. We have customers complain all the time about the clutterness and isles evening blocked . my manager doesn’t care. We just had a employee fall due to tripping on wires that come out the cabinets under register… When manager was called and nofied . the managers only concern was that another key holder had to come in early because she (manager) was not gonna work that day. When manager arrived at the store she when straight to tieing up the wires and getting them tucked away before anyone else seen them . and telling me to pull up the extension cord that she said to tape down on floor behind the register area . we don’t have hardly any room to work behind the register also cause of all the totes that she brings up front so that it is out the stock room. . customers can’t even get to the deo. And body spray because of all the totes blocking it

    1. Christie Hopkins says:

      Add me …

  7. lynn mearidly says:

    Having the same problem in louisiana Add Me

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