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This settlement is closed!
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Trane U.S. has agreed to settle with consumers who claimed that some of the company’s Trane brand and American Standard brand air conditioners and heat pumps possess a defective part and the company’s attempts to fix the problem actually made it worse.
Class Members include all U.S. residents who are current or former owners of Trane and American Standard 1.5 to 5-ton air conditioners and heat pumps with certain serial numbers. The full list of affected serial numbers can be found here.
Elaborating on this legal news, the settlement website explains that most affected units were manufactured between November 2013 and September 2014. However, some affected units were made as late as 2017. The website advises that those consumers who are unsure if they are in the Class or not can contact the settlement administrator at 800-528-7199.
Consumers filed the Trane defective AC class action lawsuit alleging that some Trane and American Standard air conditioners contain unapproved rust inhibitors. This reportedly causes sticky deposits to form in and clog the thermostatic expansion value (TXV), which can in turn, cause the air conditioners to fail.
According to customers, Trane offered a repair to the failed air conditioners but this remedy was ineffective. Allegedly, service personnel used an acidic additive to break apart the deposits. However, according to the customers, this repair was not sufficient, because it can affect the long-term functionality of the compressor in the air conditioner.
The Trane air conditioner valve defect class action lawsuit asserts that Trane should have replaced the device to effectively fix the problem.
In settling the Trane defective AC class action lawsuit, the company does not admit any wrongdoing, saying that the additive is not harmful. However, both the company and the consumers have agreed to settle in the interest of avoiding the costs and risks of continuing to litigate.
In the consumers’ eyes, settling was a good way to give a large group of affected customers compensation, whereas if the Trane AC class action lawsuit went to court and was unsuccessful, they could receive nothing.
Class Members are eligible to receive reimbursement for their out-of-pocket repair costs that consumers might have incurred in trying to deal with the alleged defect. Eligible repairs include: replacing the TXV or coil, injecting an additive (sometimes referred to as MJ-X, Zerol Ice, or A/C Renew) before the settlement’s effective date.
The Trane settlement website explains that reimbursement for TXV replacements are capped at $575 and reimbursement for additive injections are capped at $250. Class Members can make claims for both if they paid for both.
The deadline to opt out of the settlement or to object to it is July 13, 2020. Class Members also are invited but not required to attend a final approval hearing set for Aug. 12, 2020.
The deadline to file a benefits claim is Sept. 25, 2020. They can be submitted either online or by mail.
The deadline to get a Preventative Additive Injection is Sept. 11, 2021. To receive the injection, contact any local Trane/American Standard service provider or dealer and reference bulletin number UN-SVB020H-EN.
Who’s Eligible
Class Members include all U.S. residents who are current or former owners of Trane and American Standard 1.5 to 5-ton air conditioners and heat pumps with certain serial numbers.
The full list of affected serial numbers can be found on the settlement website. Most units included in the settlement were made between November 2013 and September 2014. However, some affected units were made as late as 2017.
Potential Award
Up to $825.
Class Members are eligible to receive reimbursement for out-of-pocket repair costs incurred dealing with the alleged defect. Eligible repairs include: replacing the TXV or coil, injecting an additive (sometimes referred to as MJ-X, Zerol Ice, or A/C Renew) before the settlement’s effective date.
The Trane US settlement website explains that reimbursement for TXV replacements are capped at $575 and reimbursement for additive injections are capped at $250. Class Members can make claims for both if they paid for both.
Proof of Purchase
Evidence of repair, such as a work order. The settlement website explains that Class Members seeking compensation from a coil replacement must provide evidence that it was replaced because of a stuck TXV.
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
9/25/2020 to file a claim for benefits
9/11/2021 to receive a Preventative Additive Injection
Case Name
Livingston, et al v. Trane U.S. Inc, Case No. 2:17-cv-06480, in the U.S. District Court of New Jersey
Final Hearing
8/12/2020
UPDATE: The Trane & American Standard A/C, Heat Pump Settlement was granted final approval on August 12, 2020. Please note that claims will not be paid until after the claim deadline passes. Top Class Actions will continue to provide updates as we learn more.
Settlement Website
Claims Administrator
Class Counsel
Timothy N. Mathews
Zachary P. Beatty
CHIMICLES SCHWARTZ KRINER & DONALDSON-SMITH LLP
James C. Shah
SHEPHERD FINKELMAN MILLER & SHAH LLP
Defense Counsel
Gregory Ulmer
BAKER HOSTETLER
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36 thoughts onTrane & American Standard A/C, Heat Pump Settlement
Final approval was 8/12/2020, checks should have been mailed at the latest on 11/12/2020.
What gives?
After being threatened with a $1000 repair bill (with no explanation what was wrong), I finally found the class action law suit. I provided the work order for the repair by the deadline. Filed the paperwork.
Each month I ask when checks will be dispersed, each month they say “if you are approved” the checks will be dispersed—some time. ??♀️
Months later, NOTHING. This isn’t rocket science. Or perhaps for some, it is indeed.
Getting reimbursed for a new part seems trite after begging for information from the Trane dealer for two years.
A hard lesson learned about the Trane company.
Just called and they said hopefully by June ……. we will see. I will believe it when I see it hit the mailbox.
Good to know. I have emailed their settlement site and they send a form letter that says nothing. I’m rather amazed our justice system allows them to take a year to send our money.
The HVAC company I worked with lied to me about these issues, so I had to find the suit on my own. I no longer work with that company—and will never buy anything from Trane again.
any updates? no checks yet.
Please add me
Please add me. I believe this could be the reason for needed repeat service calls.
Please add me. I have an American Standard 5 ton A/c unit installed in 2016.
add me.
I had a Trane air conditioner for 5 yrs. We had nothing but problems. After having it repaired over 5 times, we had to replace. The company who put in my new air conditioner in, took the train. The repair person died this pass February 2020. I have the number of the compressor, will that help.
We had a Trane installed in our home a within the last couple of years and had issues with the Heating element. Really not sure it has ever been resolved since we live in Florida and heating is NEVER a need.
Winters do seem to be getting colder and we might need to use it this upcoming winter.
Add me please
add me in