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This settlement is closed!
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Toyota car owners have secured a settlement resolving class action allegations that Toyota Sienna’s power sliding rear doors are defective.
If you owned or leased a 2011 to 2018 Toyota Sienna, you could get your vehicle inspected, repaired and have out-of-pocket expenses paid from this class action settlement.
According to the Toyota class action lawsuit, the sliding doors in Toyota Sienna vehicles fail to latch because of a defect — presenting a serious safety concern.
“Doors sliding open while the van is in motion can result in passengers (especially young children) falling out of or being ejected from a moving vehicle,” the Toyota Sienna class action lawsuit states.
Several plaintiffs pointed to a safety advisory issued by Toyota, as well as several complaints filed with the National Highway Traffic Safety Administration from other car owners regarding the defect.
“Toyota not only knew of the NHTSA complaints, it had received 399 additional direct reports of the condition through warranty claims and field reports,” the Toyota defective door class action lawsuit claims.
The Toyota class action lawsuit claimed that the defect in the Toyota Sienna door affected vehicles as far back as 2011. The plaintiffs said that they and others had to pay for repairs and other expenses as a result of the defect.
“While Toyota knew about the Defective Doors and the dangers they present for over a decade, Toyota continued to manufacture, market, sell, lease, and warrant its Siennas in order to reap profits, without disclosing that the power sliding doors were inherently defective, dangerous and created a grave risk of bodily harm and death,” the Toyota class action lawsuit states.
In October 2017, plaintiffs Dillen Steeby and Paula McMillin, among others, were added as additional plaintiffs after raising similar claims in a separate Toyota class action lawsuit.
Toyota agreed to settle the class action lawsuit in December 2018. The car maker has agreed to provide free inspections, repairs, and loaner vehicles to Class Members through a “Customer Confidence Program.”
Under the terms of the program, Class Members can bring their 2011 through 2018 Toyota Sienna to a Toyota dealer to get it checked out at no cost.
Class Members can also claim reimbursement for repair costs associated with the alleged defect accrued before March 1, 2019. Proof of expenses are required to make a claim for reimbursement, including proof of ownership and invoices.
The deadline for Class Members to make claims for out-of-pocket expenses is 60 days from the final approval hearing scheduled for June 4, 2019 or Aug. 2, 2019.
The deadline for Class Members to object or exclude themselves from the Toyota Sienna door class action settlement is May 3, 2019.
Who’s Eligible
Class Members include those who owned or leased a 2011 through 2018 Toyota Sienna who either experienced sliding door problems or suspect problems.
Potential Award
Inspection, repair, out-of-pocket expenses.
All Class Members can take advantage of the “Customer Confidence Program” at any Toyota dealership, including a free inspection, repair, and loaner vehicle if necessary.
Class Members who accrued out-of-pocket expenses related to the sliding door on their Toyota Sienna before March 1, 2019 can make a claim for reimbursement.
Proof of Purchase
Proof of ownership and related expenses are required for Class Members making out-of-pocket claims.
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
08/02/2019
Case Name
Simerlein, et al. v. Toyota Motor Corporation, et al., Case No. 3:17-cv-01091-VAB, in the U.S. District Court for the District of Connecticut
Final Hearing
06/04/2019
Settlement Website
Claims Administrator
Simerlein, et al. v. Toyota Motor Corporation, et al., (D. Conn.)
c/o Heffler Claims Group
PO Box 230
Philadelphia, PA 19105-0230
1-833-305-3915
Class Counsel
W. Daniel “Dee” Miles III
BEASLEY ALLEN CROW METHVIN PORTIS & MILES PC
Demet Basar
WOLF HALDENSTEIN ADLER FREEMAN & HERZ LLP
Adam J. Levitt
DICELLO LEVITT & CASEY LLC
Defense Counsel
John P. Hooper
KING & SPALDING LLP
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31 thoughts onToyota Sienna Sliding Door Defect Class Action Settlement
Only the sienna with electric close door have the problem?My father have one of 2011 with manual close I not note any problem.
Please can u send the information in spanish..
And telephone number to talk with someone who speak spanish .Thank u..
My driver side door bounces back and has to be closed by hand. The passenger side quite working and has to be closed manually. I can’t afford to pay to fix it, so add me to the suit.
The door on our Toyota Sienna XLE had the sliding door on the driver’s side repaired due to recall. It functions, but moves more slowly than the sliding door on the passenger side.
Please include me in future claims/information.
I have a 2007 Sienna. The passenger power sliding door stopped working, so now they’re on manual mode. Which is annoying, but doable. Twice though, I’ve had an issue with the driver’s side (which was never powered) not staying latched. Even though my kids are buckled into car seats, it’s terrifying for the door to suddenly slide open while driving! Twice! When it was fine a few minutes before. I started carrying a bungee cord to tie it closed in case it happened again. Ridiculous. Then they freeze shut in the winter. The doors are the main reason I’m trading it in. Otherwise, it’s been very dependable and they will run forever with regular maintenance.
I have a 2006 Toyota Sienna and the cable snapped on power sliding door on passenger side. I took it to Toyota and they want $1400.00 to replace motor in door. I wish the suit went back far enough to cover this defect in older models.
My 2009 has the same problem!! Why isnt all years included! The thing is a death trap
I own a 2010 Sienna whose power sliding doors have always had issues with closing properly. On top of that, the cable for the driver’s side power sliding door has snapped. So, this issue has been around since before 2011.. Always loyal to Toyota, but disappointed they won’t honor ANY year Sienna.
I couldn’t agree more with everything in your post! We owned a 2010 Sienna Limited that had lots of problems with the sliding doors! We were convinced we bought a “lemon” until the recall was issued, then shocked and disappointed that it only went so far back as 2010. We, too, had a snapped cable, TWICE in the same door in 8 years, and the doors were often a problem in other ways. They would just stop working for no reason. We just got rid of our 2010 Sienna last summer after paying quite a lot of money on getting those doors fixed both times.
Is this issue fixed in the model year 2019?
Zaigham Ali
I have 2015 XLE Toyota Sienna. I have financed this vehicle in 2018.Roght sliding door stuck and open with noise mostly.Seems ok but may be in future could be a defective issue.