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This settlement is closed!
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Updated 3/14/09 – This settlement has been APPROVED by the Court. This means checks are going out! If you submitted a claim, keep your eyes open for them.
Award (how much your claim may be worth): $50 or MORE depending on cost of replacement bulb
Case(s): Ersler v Toshiba America, Inc. Case No. 07 cv 2304
Company(ies): Toshiba
Website Link to access the Class Action Lawsuit Settlement and get YOUR Stake (Print out Claim Form here): Administrator Website
Address to submit paper claim (Required):
Toshiba DLP Lamp Class Settlement
c/o The Garden City Group, Inc.
P.O. Box 9310
Dublin, OH 43017-4210
Phone Number to call for Assistance: (800) 894-1766
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Details: Only 2004 and 2005 Model Year DLP TVs are covered by this settlement. Any of the following models: 44HNHM84, 46HM84, 46HM94, 46HM94P, 52HM84, 52HMX84, 52HM94, 52HMX94, 62HM84, 62HM94, 62HMX84, 62HMX94, 62HM194, 46HM85, 46HM95, 46HMX85, 52HM85, 52HM95, 52HMX85, 52HMX95, 56HM195, 56MX195, 62HM85, 62HM95, 62HMX85, 62HMX95, 62HM195, 62MX195, 62HM15, 62HM15A, 62HM15B, 72HM195, and 72MX195.
This settlement extends the warranty on the TV’s bulbs from 6 months to 12 months. In addition, certain serial numbers also allow you to claim a refund for DLP bulbs purchased within the warranty period of the TV.
Certain serial numbers are not eligible for a refund of charges incurred from purchasing replacement bulbs. The serial numbers below are not eligible for a refund as they were included in a previous”remediation” program.
OLD Remediation Program Serial Number Range |
|
---|---|
26300001 to 26323454 | |
25500001 to 25530961 | |
26400001 to 26405035 | |
27800001 to 27807726 | |
28300003 to 28303667 | |
29900001 to 29909118 | |
27900001 to 27902517 | |
26000001 to 26018100 | |
26500001 to 26502911 | |
28400001 to 28403617 | |
29500001 to 29502301 |
The 2005 model year serial numbers below are eligible for a refund for charges incurred from purchasing replacement DLP bulbs as long as the bulb (or bulbs) were purchased within 24 months of the sale date of the TV.
CURRENT Remediation Program Serial Number Range |
|
---|---|
26300001 to 26323454 | |
25500001 to 25530961 | |
26400001 to 26405035 | |
27800001 to 27807726 | |
28300003 to 28303667 | |
29900001 to 29909118 | |
27900001 to 27902517 | |
26000001 to 26018100 | |
26500001 to 26502911 | |
28400001 to 28403617 | |
29500001 to 29502301 |
Under the settlement, owners of all 2004 model Toshiba DLP televisions, and owners of those 2005 model Toshiba DLP televisions that do not fall within the range of serial numbers covered by the Remediation Program, who experienced a single bulb failure outside of the 12-month warranty period, but within 18 months from the date of purchase of the television, will be eligible to receive a cash refund for the purchase of the replacement bulb.
Owners of all 2004 and 2005 model Toshiba DLP televisions who experienced two or more bulb failures outside the 12-month warranty period, but within 24 months from the date of purchase of the television, will also be eligible to receive cash refunds for their purchases of replacement bulbs.
Finally, owners of those 2005 model Toshiba DLP televisions that fall within the range of serial numbers covered by the Remediation Program, and who purchased one or more replacement bulbs outside of the 12-month warranty period, but within 24 months from the date of purchase of the television, will also be eligible to receive cash refunds for their purchases of a replacement bulb or bulbs.
If you fall into one of the above categories and wish to seek a refund for one or more replacement bulbs that you purchased, you will need to submit a claim to Toshiba to claim your refund, and to provide proof of purchase of your television and for each replacement bulb for which you seek a refund
Confused yet? Yes, I know, it’s a bit lengthy. Check out the Tidbit for our take on this settlement.
Purchased From: 2004 and 2005 Model Year Toshiba DLP TVs purchased between January 1, 2004 and September 18, 2008
Claims Accepted Until (YOU MUST SUBMIT YOUR CLAIM BY THIS DATE!): 6/24/09
Class Action Lawsuit Settlement Amount(s): $Unknown (not listed in the settlement agreement) plus $265,000 in Attorney Fees plus $18,000 in Lead Plaintiff Incentive Awards, plus $3500 in additional litigation expenses minus administrative costs (advertising the notice, settlement administrator expenses, etc.). Since Attorney Fees are usually about 15 – 30% of the total settlement amount we can make a guess that the Settlement Amount is between $1,500,000 to $3,000,000. If you know the real amount, send us a note!
TCA Staff Tidbit: This is only interesting settlement if you own a Toshiba DLP TV and have had bulb problems. So, hopefully if you had a bulb that died and you purchased a replacement you have your receipt. With the age of GMail upon us, you save ALL of your electronic receipts forever, right? :) I remember when I was looking at buying one of these sets back in 2004 the main reason I didn’t is because of complaints about the bulbs wearing out prematurely. I’m happy I stayed away and waited for Plasma big screens to come down in price.
Our supposition is that Toshiba is attempting to brush this settlement under the rug… It only ran a few times in the national media and the budget for administrative expenses (including advertising to reach the affected class) is almost none existent. A few thousand bucks covers one nationwide legal notice. That’s about it. I’m willing to bet that Garden City Group’s (the Settlement Administrator managing dispersion of the refunds) margin on this is quite tiny. Competition is tough for Settlement Administrators right now so I hope they’re covering their expenses on this one.
An interesting item from this case is the Lead Plaintiff incentive payments. The MINIMUM payment is $3,500, and the max a Lead Plaintiff is receiving is $5,000. That’s pretty good. Of course, all of their travel expenses have been covered for depositions, but for such a small settlement overall ($1.5 – $3 Million estimated) I think they did pretty well. So, if you can, MAKE YOUR CLAIM! Also, remember, the only way to become a Lead Plaintiff is to be one of the first people filing the lawsuit! Submit your complaint now. If an attorney in our advertising network picks up the case you’re on your way to being a Lead Plaintiff in a case!
This site provides information about the law and class action lawsuit settlements designed to help users safely cope with their own legal needs. Legal information is NOT the same as legal advice – the application of law to an individual’s specific circumstances. Although we go to great lengths to make sure our information is accurate and useful, we recommend you consult a lawyer if you want professional assurance that our information, and your interpretation of it, is appropriate to your particular situation. You should consider all postings or writings at TopClassActions.com by staff or others as personal opinion only and NOT the advice of a lawyer. Top Class Actions Legal Statement
12 thoughts onToshiba DLP HDTV Lamp or Bulb Class Action Lawsuit Settlement
Our To”shit”ba tv has just popped it’s 4th bulb. This last one only lasted 3 months!! Called customer service number and was provided with the worst service ever. Would not cover the bulb under warranty as they feel there is probably something wrong with the tv itself and advised to call a repair man. The policy is”clear” on bulbs in that they don’t just give bulbs out for free to anyone and that they weren’t going to start with me – again the worst customer service ever!!! Please do not spend another dime with Toshiba!!! I’m looking for a new tv this weekend and it WILL NOT be a TO”SHIT”BA!!!!!””””””
I also bought this piece of junk t.v 62HMX95 I buy bulbs every 3 to 6 months . Never again will I buy a Toshiba product. They have no custumer service and give you the run around. I agree with all the coments on this site.
Toshiba DLP HDTV Lamp or Bulb Class Action Lawsuit Settlement
Have had this To”shit”a tv for a couple of years, got it from my sister when she moved in with us. we have replaced as of today 3 bulbs. This is an outrage as far as customer service is concerned, we have purchased the last couple bulbs from and aftermarket supplier but they apparently only have a six month warranty. if you were to have the tv on for 12 hours a day for 180 days that would be less than 2200 hrs. Thats a lot of tv watching but we only have half that or less and the frickin thing is popped again.
Toshiba DLP HDTV Lamp or Bulb Class Action Lawsuit Settlement
Why was the suit limited to the 2004 and 2005 models?
Toshiba DLP HDTV Lamp or Bulb Class Action Lawsuit Settlement
Three bulbs in two years. I am not happy! The settlement administrator sent a letter saying that my bulb purchases were out of the settlement period. They were not. I am appealing and I hope that someone will listen. 3rd bulb just went out yesterday…It’s sad when once you’ve already purchased your television…you cant afford the bulb replacement.
Toshiba DLP HDTV Lamp or Bulb Class Action Lawsuit Settlement
So I work for the Garden City Group and I take these calls all day. Note: Garden City Group is in NOWAY affiliated with Toshiba and can NOT express their personal opinion on any cases, Trust me, there are plenty of times where the people I work with would like to, BUT WE ABSOLUTELY CAN NOT!! We are given stipulations by the court and terms of the settlement that we have to relay to those who have been affected……. MY JOB SUCKS. We can’t show biased to the plaintiffs or the defendants or we’ll be in serious trouble. So when calling the Garden City Group please be nice to us, we don’t want to be yelled at because some company allegedly (I have to say allegedly) screwed a ton of people over……It is not our fault, we aren’t the attorneys that negotiated the terms of the settlement, we are not the judge overseeing your case..
Toshiba DLP HDTV Lamp or Bulb Class Action Lawsuit Settlement
I will say that the bulbs in these toshiba suck no doubt about it . I just ordered my third one today. The only saving grace is that I bought the 4 year warranty from best-buy for 399.00 . So I ain’t been out a penny. If you buy electronics buy from best-buy and get the warranty, becaus I could be out around 700.00 dollars right now. I will never buy a dlp again just lcd.
Toshiba DLP HDTV Lamp or Bulb Class Action Lawsuit Settlement
I sent in copies of 2 original receipts for 2 bulbs that lasted less than 3 months for my Toshiba DLP to the Garden City Group prior to the June deadline and they kept my receipts and sent me back two new forms to fill out and send back to them by the 21st of August. They said that my proof of purchase for the two bulbs was insufficient. I originally sent to them a signed paid receipt from a internet store for one of the bulbs and a Paypal e-mail receipt for the other bulb that I bought on E-bay. I called the number for the Garden City Group and left a message on their answering machine to call me and they have yet to return my call. I wanted to ask them why the paid signed dealer receipt for payment of one bulb was not acceptable and why the Paypal receipt for payment of the 2nd bulb was not accepted. It looks like Toshiba and the Garden City Group are in bed together.
Toshiba DLP HDTV Lamp or Bulb Class Action Lawsuit Settlement
I just purchased my second bulb in less then 1 year on my 46HM94P…..it sucks. I agree with you all…need a refund or a new TV
Toshiba DLP HDTV Lamp or Bulb Class Action Lawsuit Settlement
I bought a 62dlp from HHgreg in georgia; And I bought the 5 year extended warranty. Unfortunately, their vendo at Global has no idea what is going on with these lamps that go out ever 4 to 6 months. They now refuse to send me a lamp until a new technician comes out and inspects the tv. The technican called me and said he would be out to change the bulb in a few days but he is aware these toshibia dlp tvs have this problem. Now Corporate HHGreg needs to know and comply with the extended warranty agrement