Melissa LaFreniere  |  September 12, 2016

Category: Closed Class Actions

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nvidia-logo

If you bought a Nvidia GTX 970 graphics card in the U.S. within the last two years, then you could benefit from a class action settlement.

Nvidia has agreed to pay $30 for each GTX 970 GPU purchased, with no limit on the total amount each Class Member can claim.

The class action settlement resolves allegations that the graphics card manufacturer falsely advertised the storage capabilities and operating performance of its GeForce GTX 970 GPU.

Specifically, plaintiffs alleged that the GTX 970 was misrepresented as being able to “(1) operate with a full 4 gigabytes of video random access memory, (2) have 64 render output processors, and (3) have an L2 cache capacity of 2megabytes, or omitted material facts to the contrary.”

Plaintiffs claimed that instead of 4 GB of video random access memory, the graphics card operated on 3.5 GB with a separate .5 GB spillover.

In addition, the lawsuits alleged that instead of the 56 render output processors that the GTX 970 advertised, the actual device contained 64 ROPs.

The settlement includes 15 class action lawsuits that were consolidated in Northern California, as well as one pending action in San Diego.

Nvidia denied the allegations but agreed to the terms of the settlement to avoid the cost and risk of further litigation. The Court has not sided with either party.

Class Members who wish to object or exclude themselves from the terms of the settlement must do so by Nov. 8, 2016.

Who’s Eligible

Under the terms of the settlement, Class Members include all U.S. residents who bought a GTX 970 GPU from the defendants, the AIC Partners or their authorized retailers between Sept. 1, 2014 and Aug. 24, 2016 other than for purposes of resale.

Potential Award

$30 per GTX 970 GPU.

Eligible Class Members are expected to receive $30 for each GTX 970 GPU device that was purchased in the U.S. between Sept. 1, 2014 and Aug. 24, 2016. There’s no limit to the number of claims you can submit.

Proof of Purchase

Those who are submitting Claim Forms will be required to provide a verification code or proof of purchase. This includes any of the following:

  • Sales receipt
  • Credit card receipt or statement
  • Shipping manifest
  • Purchase order
  • E-mail confirmation
  • Other similar documentation

“Alternatively, you may submit a Product Identification Number, which is the product identification number, serial number, stock keeping unit (‘SKU’), device identification number, part number, or other letters and/or digits embedded on the box, back, or bottom of each GPU that comprises its identification number, or that can be located by checking the settings for the GPU via software.”

Claim Form Deadline

11/30/2016

Case Name

In re: Nvidia GTX 970 Graphics Chip Litigation, Case No. 4:15-cv-00760, in the U.S. District Court for the Northern District of California

Final Hearing

12/07/2016

UPDATE: On December 7, 2016, the court granted the Nvidia GTX 970 class action settlement final approval.  Let Top Class Actions know when you receive a check in the comments section below or on our  Facebook page.

Settlement Website
Claims Administrator

Nvidia GTX 970 Graphics Chip Settlement Administrator
P.O. Box 43431
Providence, RI 02940-3431
1-844-312-5253

Email: info@GTX970Settlement.com

Class Counsel

Alan M. Mansfield
WHATLEY KALLAS LLP

L. Timothy Fisher
Neal J. Deckant
BURSOR & FISHER LLP

Defense Counsel

ORRICK HERRINGTON & SUTCLIFFE LLP

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26 thoughts onNvidia GTX 970 Graphics Card Class Action Settlement

  1. Top Class Actions says:

    UPDATE: On December 7, 2016, the court granted the Nvidia GTX 970 class action settlement final approval.  Let Top Class Actions know when you receive a check in the comments section below or on our  Facebook page.

  2. Christian Sullivan says:

    “The Claim Number you entered does not match a Claim Number we have in our database. Please enter the Claim Number listed on your Notice.” This is what I get every time I enter my claim number into the text box to download my claim.

  3. Tom Tocco says:

    Getting error.


    Please check your input.

    We were unable to process your request with the information given.

    Please review all your input and submit your information again. If the problem persists, please e-mail us at SUPPORT@KCCLLC.COM.

  4. SHARON BELL says:

    KKC is a major company to handle these because they always have problems with their website so less people turn in claims. There should be a class action case against them.

  5. david farebrother says:

    did any one get a confirmation email? or a way to check your claim number?

    1. Joshua Kerr says:

      no i never diud when i submitted mine in sept. as well, and here we are after it was settled and i still havent heard anyhting

  6. Jim Sterling says:

    Thank God for me.

  7. Unknown Unknown says:

    the page seems bugged as it doesn’t let you add more than 7 products. The “add more” button doesn’t seem to work. Anyone else have this issue?

    1. THE LAW says:

      It’s not bugged, what person would add more than a few products? Maybe one who is using other peoples serial numbers and trying to scam money out of the settlement. Sure, enterprises use many GPUs, but not 970s.

      1. Unknown Unknown says:

        I bought 11 of them for an SLI rig for me, my brother and sister and the other 5 for work computers. and I have all the GPU’s and receipts. So you could not be more wrong. That is why I asked.

      2. Unknown Unknown says:

        Figured it out. You just have to fill out the other field and then you can add more products.

  8. Martin P Pedigo says:

    That’s great, but who still owns the card when it never lived up to the standard’s they clam. Like serial numbers, ect. I can’t tell you how many computer components that I own that I don’t know that information. Some of those card’s I got as gifts and I don’t know where they bought them. If you bought them at a Computer Show / Swap meet. they don’t give you a receipt, if they do it’s from a old sales book with carbon paper between the sheets that say’s paid with the price and type of item and that’s it. Nothing formal like a receipt from New Egg, or a box store. For the packaging it hits the trash can soon as you get home. I have a Sound Blaster card that I have to tear down my system just to find the S/N # to just download drivers. Just another hoop to jump through, to keep people from making a official clam, who bought the card, but can’t provide the information because they know people don’t keep keep that stuff, if they are like me they buy new graphic cards every year to keep up with the games that don’t support older graphic cards. OK I’ll get off my soap box. I have said what everyone else is thinking..

    1. Albi says:

      Dang, thats a bit pricey to be buying a new card every year. most people dont got a spare 600-700 bucks every year, nor 300-400 for a mid grade card. I know a bunch of people that own that card, the 970 still. Would have to imagine to, that most people buy their stuff from one of 2 places now of days, amazon or newegg. so getting the pieces needed to fill a claim wont be difficult for the majority as it i dont think it is requiring each one listed above. Probably just 2 or 3. Like when u get a rebate on a card.. Computer Show / Swap meet? ok yeah swap meet your prob screwed, but its not to difficult to invoice and receipt something now a days. I use to have some card as well that i had to get into my machine in order to update drivers just to get the serial, feel your pain there. Yeah packaging gets trashed, but they say that’s the alternate. Prob easiest if thats all u need, but i know mine always go the way of the rebate center.

    2. John says:

      You can just bring up the Nvidia Control Panel, hit System Information, and use the Device ID from there, its clearly laid out with instructions and pictures.

  9. Sanjib Das says:

    Please NVIDIA make this claim for INDIA also :(

  10. Freddie says:

    Thank God for Nerd “GAMERS”

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