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This settlement is closed!
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JPMorgan Chase Bank NA (Chase) has agreed to pay $3.75 million to resolve a proposed nationwide class action that alleges the bank violated the Telephone Consumer Protection Act.
Plaintiffs Michelle James, Nichole Seniuk, and Holly Mochrie filed the proposed class action lawsuit against Chase in October 2015, claiming the bank violated the TCPA by placing autodialed calls to cellular telephone numbers that were reassigned from Chase customers to new cell phone subscribers and as a result the company did not have the call recipients’ prior express consent to make such calls.
Court records show that from Jan. 1, 2014 through Mar. 22, 2016, Chase allegedly called nearly 675,000 unique cell phone numbers that were originally associated with consumer accounts, but were wrong or reassigned numbers at the time of the call.
In those cases, Chase would make a notation indicating that they called a wrong or reassigned number. Chase also had a policy that once it placed that notation on an account indicating a wrong number, it would immediately stop calling that phone number.
Under the terms of the JPMorgan Chase Bank TCPA settlement, participating Class Members will receive a pro rata share of the $3.75 million settlement fund, after expenses are deducted.
While the exact amount each individual will receive is unknown, it is expected that Class Members who submit a valid and timely claim are likely to receive between $45 and $75, after deducting notice and administration costs, attorneys’ fees, and incentive awards for each of the three class representatives.
According to the settlement agreement, the reimbursement of class counsel’s expenses is not to exceed $15,000, and also stipulates an award of attorneys’ fees not to exceed 30 percent of the settlement fund. In addition, the deal awards the three class representatives $5,000 each for their role in bringing the TCPA class action lawsuit.
The settlement does not mean that Chase is admitting to, or liable for, any TCPA violations.
Class Members who wish to exclude themselves or object to the terms of the settlement must do so by Mar. 21, 2017.
Who’s Eligible
You are a member of this class if you received calls from Chase between Jan. 1, 2014 and Mar. 22, 2016 that:
- were directed to a phone number assigned to a cellular telephone service,
- were wrong number calls – in that the subscriber or customary user of the phone number called was different from the party that Chase was trying to reach,
- were placed using an automatic telephone dialing system, and
- were directed to a phone number associated with a Chase deposit account according to Chase’s records.
Potential Award
$45 – $75 (estimated)
Proof of Purchase
Claimants must supply the telephone number(s) on which they received the call.
Claim Form Deadline
3/21/2017
Case Name
Michelle James, et al. v. JPMorgan Chase Bank N.A., Case No. 8:15-cv-02424, in the U.S. District Court for the Middle District of Florida, Tampa Division
Final Hearing
6/5/2017
UPDATE: On June 5, 2017, the JPMorgan Chase Bank TCPA settlement was granted final approval. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
Settlement Website
Claims Administrator
James v. JPMorgan Chase Settlement Administrator
c/o Kurtzman Carson Consultants (KCC)
P.O. Box 43418
Providence, RI 02940-3418
1-844-225-4535
Class Counsel
Michael L. Greenwald
James L. Davidson
Aaron D. Radbil
GREENWALD DAVIDSON RADBIL PLLC
Defense Counsel
Adam K. Levin
Carolyn A. DeLone
Mitchell E. Zarnoff
HOGAN LOVELLS US LLP
Michael S. Hooker
PHELPS DUNBAR LLP
Join a Free TCPA Class Action Lawsuit Investigation
If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.
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21 thoughts onJPMorgan Chase Bank TCPA Class Action Settlement
Has anyone received their money. I did a change of address and have not received anything. Please help
We have not had any viewers report that they have received their checks. According to the settlement website, checks should be mailing soon!
When I receive a letter to inform me of the award amount and date of mailing that out to me. My message # is(916)-454-1123. Mailing address is 5301-58th Street, Sacramento, CA. 95820. Thank You, Ruben Arocan
I bout the stuff they offers I spends it about 200 it was fraud wen can I now if I’m getting mi settlement
Ok status please TCA
When will we receive our Settlement??
Just another scam, I was continuously harassed by chase I even filed a complaint and my option was to completely remove my number and chase would not have further phone contact regarding my account or just ignore the auto dialed calls that would disconnect half the time when I did answer. I refused to allow chase the power to do whatever they were trying to do by probably saying we sent a letter and not have to prove shit so I put up with…I mean ignored their calls. I have tried to submit a claim and it says my phone number is not included….I have proof of calls and complaint I sent to FCC. No way to contact human being to be included in lawsuit, hence I SAY ITS ANOTHER SCAM! The people to be included are pre-excluded, are u friking kidding me. What a waste of time and glad I got to vent but more disgusted every day by the sick game these thieves and liars are getting away with legally every day. All I gotta say is karma’s a bitch and good luck with that!!!!!!
I have lots of emails from them stating that I need to update my accoun, so that my direct deposits will go into my account guess what not doing nothing with them emails going to hang on to them.
What if I don’t remember phone number I was called on,because it was so long ago? I tried to file a claim,but it tells me number is needed.
i received calls by text and constantly from chase bank that it got so annoying i just never picked up the phone
i recevied calls by text and constantly from chase bank that it got so annoying i just never picked up the phone
How can I find out if I’m part of this Class Action?
I recived the card in the mail. But i have so many calls on my phone but some are gone now and they stopped calling. But called alot if times in a day. I sent the card back in the mail