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Intuit Inc. has reached a $6.55 million class action lawsuit settlement over claims it charged deceptive fees to TurboTax Online customers. If you used TurboTax Online and opted to have your TurboTax fees, including your tax preparation fees or e-filing fees, deducted from your tax return, you may be eligible to claim a cash award from the proposed class action settlement.
The TurboTax settlement will resolve a class action lawsuit (Smith v. Intuit Inc.) filed in February that claims Intuit violated California and federal consumer protection laws in connection with TurboTax.com’s Refund Processing Service. The service, sometimes referred to as a Refund Processing Option or Refund Transfer, allows TurboTax customers to choose to pay their TurboTax fees by deducting the amount owed from their tax refunds for a fee (typically $29.95).
The class action lawsuit alleges, among other things, that Intuit failed to properly disclose the fee for the Refund Processing Service as a finance charge, and failed to properly disclose the Annual Percentage Rate (“APR”) of what plaintiffs allege is a loan.
Intuit denies any wrongdoing but has agreed to refund consumers through a class action lawsuit settlement fund to resolve the litigation.
Class Members of the TurboTax class action settlement include all Intuit customers in the U.S. who used Intuit’s TurboTax Online and utilized the Refund Processing Service from and including January 12, 2008 through May 28, 2013.
The amount of money you can claim from the TurboTax class action settlement will be based on the number of times you purchased the Refund Processing Service during the Class Period divided by the total number of times that all Class Members who submit a valid Claim Form purchased the service. It is anticipated, on average, that Class Members who submit Claim Forms will receive more than $10. Actual payment could be more or less, depending on how many people file valid claims.
The only way to receive a cash award from the TurboTax settlement is to submit a valid Claim Form either online at www.TurboTaxClassAction.com or mailed to the Settlement Administrator so that it is postmarked or received on or before October 28, 2013.
Claim Forms and more information on your rights in the TurboTax Class Action Lawsuit Settlement can be found at www.TurboTaxClassAction.com.
The case is Smith, et al. v. Intuit Inc., Case No. 12-cv-00222, U.S. District Court, Northern District of California
How to File a Claim for the Intuit TurboTax Class Action Lawsuit Settlement
Website of the Class Action Lawsuit Settlement Administrator: www.TurboTaxClassAction.com
Address to submit a claim form (REQUIRED):
The only way to receive a cash payment from the TurboTax class action settlement is to submit a valid Claim Form online at www.TurboTaxClassAction.com or to the following address. Claims must be postmarked or received on or before October 28, 2013.
TurboTax Class Action
Settlement Administrator
c/o Heffler Claims Group
P.O. Box 220
Philadelphia, PA 19105-0220
Phone Number to call for assistance: 888-980-9394
Purchased Between: January 12, 2008 through May 28, 2013
Claims must be postmarked by: 10/28/13
Settlement Administrator: Heffler Claims Group
Class Counsel:
CARNEY BATES & PULLIAM PLLC
GOLOMB & HONIK PC
KU & MUSSMAN, PA
MILSTEIN ADELMAN LLP
Defense Counsel:
GIBSON, DUNN & CRUTCHER LLP
UPDATE 1: A federal judge granted final approval to the Intuit TurboTax Class Action Lawsuit Settlement on October 1, 2013.
UPDATE 2: Some Top Class Actions viewers have reported they received the following update from Heffler Claims Group, the Settlement Administrator for the TurboTax class action settlement: “We are currently in the process of reviewing over 360,000 filed claims. Your patience during this process is appreciated. Checks will be mailed out upon completion of the claims review process.The amount that each claim will receive via the settlement fund has not yet been determined. This determination usually occurs once all claims have been finalized. At this time, we have no set date for fund disbursement, but we are anticipating checks to go out soon after the claims review process is completed. Please feel free to get back to us in the future.” More info: www.turbotaxclassaction.com
UPDATE 3: Payments from the TurboTax class action settlement were mailed the second week of November. Learn more: http://topclassactions.
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147 thoughts onIntuit TurboTax Class Action Lawsuit Settlement
Since these guys continue to show their dishonesty not sure if they really cheating us with the amounts. Someone need to investigate these jokers.
I have emailed Anthony with the Heffler group about 10 times over the past 4 months. I emailed him once and he said 340,000 claims were approved and that the checks would be about $3.00 each, I was like, ARE YOU SERIOUS? I received an email from him yesterday and he stated the checks would start being mailed on October 17th, not really looking forward to cashing a $3.00 check. SAD!!!!
Well settlement eligibility would have to be verified by last 4 of social to prove you actually used the software, So looks like the people who sued on our behalf did a horrendous job, or took a majority of the profits, or a combo of both
This is in response to your message pertaining to Inquiry for Case Status.
The Settlement Administrator is processing all of the claims that were received. A tentative date for distribution is schedule for October 10, 2014.
If you have any additional questions, you may contact us in writing at the address found on the website, by e-mail through the contact section of our website at http://www.turbotaxclassaction.com.
Sincerely,
TurboTax Class Action
Heffler Claims Group
I inquired about this settlement friday and received an email back, it states tentative date for check distribution is october 10th. I emailed right from administrator website. Weird they would respond to that date with it being this friday and nobody else hearing anything like that to post, so im skeptical if that’s actually the case. But thought I would pass on the info.
They still giving us the run around for about over a year now. We all should write the courts and maybe then we can get some real answer. I don’t see why they’re jerking us around for only a few buck when they already got their 1.6 million and than some.
Just spoke with lady at law office, checks should be going out October 10th
I heard the checks are going to be mailed out tomorrow and that they were only going to be $3.00
Just in my in-box this morn…
The Settlement Administrator is processing all of the claims that were received. The claim payments are estimated to take place in September 2014.
If you have any additional questions, you may contact us in writing at the address found on the website, by e-mail through the contact section of our website at http://www.turbotaxclassaction.com.
Sincerely,
TurboTax Class Action
Heffler Claims Group
Anything yet I am still waiting here in NC
Hey all! Any news of checks yet??