Top Class Actions  |  October 16, 2019

Category: Closed Class Actions

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This settlement is closed!

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cox communications cable subscription

A $10.75 million Cox robocall class action settlement will resolve claims that the cable television provider placed automated calls to consumers without their consent.

The settlement will benefit individuals who received one or more phone calls to their cell phone from Cox Communications Inc. via an automatic dialing system or with an artificial/prerecorded voice between March 28, 2013 and March 21, 2019. Consumer cell phone numbers must be associated with a Neustar score of 01 in Cox Communications’ records.

Plaintiff Joanne Knapper filed her Cox robocall class action lawsuit in July 2018, alleging that she received 11 calls from Cox Communications despite not doing any business with the cable, internet, and phone service company.

According to the Cox robocall class action, the company violated the Telephone Consumer Protection Act (TCPA) with its unsolicited marketing calls. The TCPA is a federal law that prohibits businesses from contacting consumers with unsolicited telemarketing communications such as robocalls, spam texts, and junk faxes.

Cox agreed to settle the robocall class action against them in June 2019 by paying $10.75 million. The company did not admit any wrongdoing under the TCPA by agreeing to the Cox robocall class action settlement.

Under the settlement, Class Members will be eligible to receive monetary payments between $100 and $300. Payments may be more than this but will not exceed $2,500 unless Class Members can provide evidence with their claim that they received more than five calls from Cox Communications.

In order to benefit from the Cox robocall class action settlement, Class Members need to file a valid claim by Oct. 25, 2019. The deadline for exclusion and objection is also Oct. 25, 2019. The final approval hearing for the settlement is scheduled for Dec. 10, 2019.

UPDATE: On March 29, 2020, Top Class Actions viewers started receiving checks in the mail from the Cox robocall class action settlement worth as much as $536. Congratulations to everyone who filed a claim and got PAID!

Who’s Eligible

Individuals who received one or more phone calls to their cell phone from Cox Communications Inc. via an automatic dialing system or with an artificial/prerecorded voice between March 28, 2013 and March 21, 2019. Consumer cell phone numbers must be associated with a Neustar score of 01 in Cox Communications’ records.

Potential Award

Estimated payments between $100 and $300.

Payments could be higher but are limited to a maximum of $2,500 unless Class Members can provide evidence that they received more than five calls from Cox Communications.

Proof of Purchase

Evidence of more than five calls is required for larger awards.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

10/25/2019

Case Name

Knapper v. Cox Communications Inc., Case No. 2:17-cv-00913, in the U.S. District Court for the District of Arizona

Final Hearing

12/10/2019

Settlement Website
Claims Administrator

Knapper v. Cox Communications Inc.
c/o Epiq
PO Box 3170
Portland, OR 97208-3170
1-877-830-7943

Class Counsel

Michael L. Greenwald
James L. Davidson
Aaron D. Radbil
GREENWALD DAVIDSON RADBIL PLLC

Defense Counsel

Petrina A. McDaniel
Keshia W. Lipscomb
Eric J. Troutman
SQUIRE PATTON BOGGS (US) LLP

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

GET A FREE CASE EVALUATION NOW

 

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41 thoughts onCox Robocall Class Action Settlement

  1. linda phillips says:

    Add me please

  2. D says:

    Received today. I was unsure about it as well due to being printed on paper the seal printed on the back as well. I did call the bank who issued it and they verified 2 things. I also received the same amount as the others who have received it!

    1. Elaina Kim Richardson says:

      I got a check for $536. My back put a hold on it till 4/15/2020 to make sue it clears

      1. Dee says:

        Did it go thru at your bank because I have one and do not want to look crazy because it does say do not cash at a check cashing place

  3. Alicia Barber says:

    I never received any info I have Cox and received these calls thanks

  4. joe says:

    has anyone received their check yet?

    1. Joyce says:

      I have not received my payment yet do anyone have email to the claim office,and for the ones that has received their check,if you don’t mine sharing how much was the payment amount thanks

      1. magen says:

        Have any one receive denied mail or email ??? no check here yet

    2. Jon says:

      I have but something don’t seem right to me

    3. Meena says:

      $536 in Las Vegas!

      1. Ruth says:

        were you able to cash it, I got one in the same amount

        1. Meena says:

          Yes. It’s a legit check. There’s a seal on the check

      2. JOHNNY LOPEZ says:

        I got one too. Is it real?

        1. Ruth says:

          Ok, I just found out my bank has an app I can put on my phone, took picture, and it’s real. Money was put on my account

          1. Meena says:

            How much was yours?

        2. Erik Wissing says:

          I never got my check

  5. Linda massad says:

    Please add me. I had Cox since 2/07/03 & 2/13/18 switched service because of unlawful things they did to me .

  6. ERIK WISSING says:

    add me if not already thanks

  7. YOlO says:

    Current Status
    On December 13, 2019, the Court approved the Settlement. Payment to Class Members is expected to be made in Spring 2020

    1. Re says:

      Hello have you or any one received payments yet ?

      On December 13, 2019, the Court approved the Settlement. Payments to Settlement Class Members were mailed on March 23, 2020.

      1. Sandra says:

        has anyone received their check yet?

        1. Jon says:

          I have but it seems question able because the check looks like it was printed on regular paper

  8. Leslie says:

    Any updates

  9. Talitha Frazier says:

    Add me

  10. TAMMY BURNS says:

    Add me

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.