Anne Bucher  |  January 22, 2015

Category: Closed Class Actions

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comenity tcpa class action settlement

Comenity Bank, which owns a large number of store credit cards including Abercrombie & Fitch, Victoria’s Secret, Crate & Barrel, Ann Taylor, The Limited and dozens of others, has reached a class action settlement over allegations it violated the Telephone Consumer Protection Act (TCPA). If you received a call on your cell phone from Comenity Bank, either with an automatic telephone dialing system or by a prerecorded voice message, between Aug. 1, 2010 and May 26, 2014, you may be entitled to a payment from the class action settlement.

The Comenity Bank TCPA class action lawsuit alleges that Comenity Bank violated the TCPA by calling persons on their cell phones with either an automated dialing system or by an artificial or prerecorded voice message without the person’s prior express consent. The Telephone Consumer Protection Act provides that a plaintiff may seek statutory damages of up to $500 for each call placed, or up to $1,500 for each call placed willfully.

Comenity Bank denies that it violated the TCPA, but agreed to settle the class action lawsuit to avoid the risk and expense of ongoing litigation.

Who’s Eligible

Class Members of the Comenity Bank TCPA class action settlement include: “All persons whose cellular telephone number/s were called by Defendant, released parties, or a third party dialing company on behalf of Defendant or the released parties, using an automatic telephone dialing system and/or an artificial or prerecorded voice, without consent, from August 1, 2010 through May 26, 2014, excluding those persons whose telephone number/s were marked with a ‘wrong number’ code in Defendant’s database.”

If your cell phone number is marked as a “wrong number” in Comenity Bank’s records, you are not eligible for a payment from the TCPA class action settlement because there is a separate Comenity Bank class action lawsuit that involves wrong number calls.

Potential Award

Class Counsel estimates that each Class Member will receive between $15 and $35 from the Comenity Bank class action settlement. However, the actual amount each Class Member will receive depends on the number of valid claims that are filed. The settlement fund will be distributed on a pro rata basis to all Class Members who submit a valid and timely Claim Form. According to the TCPA settlement website, if all Class Members file valid and timely claims, each Class Member would receive $1.36.

Proof of Purchase

When filing a claim, you must provide your:

  • Name;
  • Claim number, if you received a postcard in the mail about the TCPA class action settlement;
  • Cell phone number on which you may have been called;
  • Current address for receipt of the Settlement payment, if different from the postcard notice address; and
  • The last four digits of your Social Security number.

In order to be eligible for benefits from the Comenity Bank class action settlement, the cell phone number you provide must be on the Settlement Administrator’s list of eligible cell phone numbers.

Claim Form Deadline

1/29/2015

Case Name

Carrie Couser v. Comenity Bank, Case No. 3:12-cv-02484-MMA-BGS, in the U.S. District Court for the Southern District of California

Final Hearing

4/20/2015

UPDATE: The Comenity Bank class action settlement received final approval on May 27, 2015. According to the settlement administrator, checks would be mailed within 30 days of that date.

Claims Administrator

Couser v. Comenity Bank Claims Administrator
P.O. Box 43315
Providence, RI 02940-3315
1-888-939-8042

Class Counsel

KAZEROUNI LAW GROUP APC
HYDE & SWIGART
LAW OFFICES OF TODD M. FRIEDMAN PC

Defense Counsel

CARLSON & MESSER LLP

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44 thoughts onComenity Bank TCPA Class Action Settlement

  1. Janice says:

    That how much everyone is getting? Are you kidding me? That 1,500 would of been a big help for me. That could of pay off three old bills that I have. All this time I been keeping that card on me, marking my planner, checking updates on this case and now we re only getting around $14?

    1. Michael says:

      Yep 14.28. I got mine in the mail today.

    2. Crying Towel says:

      Please stop, youre soaking me!

  2. Julia Marie says:

    You gotta be kidding me from 1500.00 to 14.28. What a rip off.

  3. john says:

    It says checks were mailed on 8/10/15, should be getting them Soon

    1. GREG says:

      did it state how much the checks would be?

      1. Fiona says:

        I just read in the final court approval document $14.28

  4. Bill says:

    To Christina: Have they changed the date to mail out the checks without notifying us? It is evident that they were not mailed on 7/27/2015 as posted on the website. I truly think this is a way to STALL with the distribution!!! Whenever this happens that mean the payout out is going to be much smaller than it was stated……

    1. Carole Lynch says:

      Yes! Received check today $14.28. I live in California. Today is August 17.

  5. Okisha Marsh says:

    Nothing yet here in Illinois

  6. Bill says:

    Today s August 7, 2015 and still no one has reported of getting a check. Why did they say they were mailing checks on 7/27/2015???

  7. DAVE says:

    NOW THE COURTS SHOULD GO AFTER THEM FOR STATEMENT FRAUD…THEY SEND OUT STATEMENTS EVERY OTHER MONTH SO THEY CAN PLAY DUMB AND CHARGE YOU A LATE FEE….THEN NATURALLY THE CALL YOU EVERY DAY TOO….THIEVES!!!!!

  8. Lou says:

    no I have not received my payout, does anyone know if they were really mailed out on 07/27/2015? is there a number you can call to get a live person on the phone?

  9. Okisha Marsh says:

    I live in Illinois….has anyone here received their checks? I read anywhere between July and by the end of August

  10. Top Class Actions says:

    UPDATE: The Comenity Bank class action settlement received final approval on May 27, 2015. According to the settlement administrator, checks would be mailed within 30 days of that date.

    1. Roxiaa says:

      Well checks has not been issued according to that date! Whats the hold up?

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