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This settlement is closed!
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JPMorgan Chase & Co. and Chase Bank USA NA have reportedly agreed to pay more than $2 million to settle a class action lawsuit accusing them of unlawfully forfeiting credit card holders’ rewards points upon the closure of Chase credit card accounts.
If you held a credit card issued by Chase Bank USA and your rewards points were forfeited upon the closure of your credit card account since June 2009, and you were not given a chance to redeem your points after the credit card account was closed, you may be entitled to benefits from the Chase class action settlement.
Plaintiffs Harry Gao and Roberta Socall allege that the Chase defendants “engaged in a ubiquitous, pervasive media marketing campaign promoting their various credit card rewards programs.” The reward cards were allegedly promoted as having points that “never expire.” This campaign was designed to encourage consumers to apply for and use Chase rewards credit cards.
“Chase’s relentless, omnipresent media campaign made their rewards cards some of the most widely held and used credit cards in the nation,” the Chase class action lawsuit alleged.
However, Chase reportedly failed to inform cardholders that their credit card points could be forfeited at any time for any reason at Chase’s discretion. The plaintiffs assert that this information was not disclosed on any of the marketing, advertising or promotional materials.
Gao and Socall allege in the Chase class action lawsuit that they were persuaded to sign up for Chase rewards cards based on the effective marketing campaign. However, according to the Chase class action lawsuit, their rewards credit card accounts were terminated, even though their accounts had never been in default and they had never missed a monthly payment.
“In terminating their accounts, Chase stripped plaintiffs of all the unredeemed rewards points that they had earned – without any form of compensation whatsoever,” the Chase rewards points class action lawsuit asserts.
The Chase defendants deny the allegations but agreed to settle the rewards points forfeiture class action lawsuit to avoid the cost and uncertainty of trial.
If you would like to exclude yourself from or object to the Chase rewards class action settlement, you must do so no later than Feb. 15, 2017.
Who’s Eligible
You are a Class Member of the Chase rewards settlement if, between June 2009 and the present, you forfeited points when your Chase credit card account was closed, and you were not given the opportunity to redeem your points after the account was closed.
Potential Award
Varies.
The amount each Class Member will receive depends on how many timely and valid claims are filed.
Proof of Purchase
N/A
Claim Form Deadline
3/17/2017
Case Name
Gao, et al. v. JPMorgan Chase & Co., et al., Case No. 1:14-cv-04281, in the U.S. District Court for the Southern District of New York
Final Hearing
9/12/2017 UPDATED
UPDATE: The Chase Credit Card Rewards class action settlement was granted final approval on September 12, 2017. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
Settlement Website
www.ChaseRewardsProgramSettlement.com
Claims Administrator
Chase Rewards Program Settlement
c/o Kurtzman Carson Consultants (KCC)
P.O. Box 43428
Providence, RI 02940-3428
1-855-306-9709
admin@ChaseRewardsProgramSettlement.com
Class Counsel
Richard M. Golomb
Kenneth J. Grunfeld
GOLOMB & HONIK PC
Ted Trief
Barbara Olk
TRIEF & OLK
Defense Counsel
Noah A. Levine
Alan E. Schoenfeld
WILMER CUTLER PICKERING HALE AND DORR LLP
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21 thoughts onChase Credit Card Rewards Points Forfeiture Class Action Settlement
Has anyone received a check?
Nothing here in CA
Still no for me. No reply on email
Update?
Checks mailed 1/10/2018 according to website
Thank you. I have not received anything but I did email them.
Any response?
Has anyone received payment from this case?
Nothing here in Orange County CA
Nothing in Indiana yet
Has anyone received a check?
website claims checks will be sent around Nov 23.
I’m guessing there was no appeals? Updates?
The settlement was granted final approval on 9/12/17, with no appeals filed. According to the settlement website, claims will be paid 35 days after the Effective date (approximaitely 10/13/17). Therefore, payments should arrive sometime in mid to end November.
By order issued on April 3, 2017, the Court rescheduled the Final Approval Hearing and approved Supplemental Notice. The Final Approval Hearing, previously set for April 6, 2017, is now set for September 12, 2017 at 4:30 p.m.
Had this happen to me with the Sams club MasterCard managed by Synchrony Bank to the tune of over 800.00 that they was suppose to send me. I reported some unauthorized charges and some how I lost all my rewards 10 days before they was to send a check.
YaYa,
A bit of education about credit card closures. If your credit profile is seen as a risk (too much or too little activity), banks now close your cards without warning. Ever heard of someone who is at the checkout and their card no longer works? Yeah, that’s usually why that happened. That being said, if the account has been closed, points cannot be redeemed and that is not a measurement of a cardholder’s intelligence but the banks way of mitigating risk.
I wish they would start a class action suit against AMERICAN EXPRESS for non disclosure…. The promotion said one can earn points (dollars ) that can be used to buy merchandise at various stores, restaurants, etc., once you spend $ $3000. in three months….. They NEVER said that you are not eligible
if you had already had an American Express Card previously….. This was DEFINITELY a BAIT and SWITCH gimmick… They DENIED the points AFTER the money and requirements were ALREADY
fulfilled…… SLIMMY, SLIMMY, SLIMMY
Start your own class action