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This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
UPDATE: The Capital One ATM Fees Class Action Settlement was granted final approval on January 21, 2021. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
Capital One has agreed to pay $13 million to resolve claims that they wrongfully charged ATM fees on out-of-network balance inquiries.
The settlement benefits current and former Capital One customers who were charged out-of-network balance inquiry ATM fees between April 6, 2008 and June 30, 2020, depending on the state in which the account was established. Connecticut, Delaware, District of Columbia, Louisiana, Maryland, New Jersey, New York, Texas and Virginia accounts are eligible for the settlement.
Plaintiffs in the Capital One ATM fees class action lawsuit claimed they were improperly charged out-of-network balance inquiry fees when using a non-Capital One ATM. According to the accountholders, these ATM fees violated Capital One’s contractual terms.
Plaintiff Jacob Figueroa says he withdrew $20 from an out-of-network ATM in April 2015 and was charged $7 in fees for the transaction. Figueroa says he was charged a $3 fee for the cash withdrawal but was charged two additional $2 fees for his balance inquiry and cash withdrawal.
“Not only does the non-Capital One ATM operator charge the consumer a fee for the use of its ATM, a charge which now averages $3, but Capital One charges [an out-of-network fee] for a cash withdrawal as well – a punishing double-fee on accountholders that can rise to a total of several dollars for simply accessing their money,” the Capital One ATM fees class action lawsuit contended.
Capital One has not admitted any wrongdoing but has agreed to resolve the claims against them in a $13 million settlement. In addition to covering attorneys’ fees, court costs and administration expenses, the settlement will provide plaintiff service awards of $10,000 and benefits to Class Members.
Under the terms of the settlement, Class Members will receive either cash payments or account credits. The amount of each payment or credit isn’t currently available, as they will depend on the number of Class Members who participate in the settlement and the total number of ATM fees charged to Class Members.
No claim form is required to participate in the Capital One ATM fees class action settlement. Instead, Class Members have the opportunity to object to the settlement or exclude themselves in order to retain their legal claims against the bank.
The deadline for exclusion and objection from the Capital One ATM fees class action settlement is Oct. 26, 2020. The final approval hearing for the settlement is Jan. 11, 2021.
Who’s Eligible
Capital One customers who were charged out-of-network balance inquiry ATM fees during the following periods:
- For accounts established in Louisiana: from April 6, 2008 to June 30, 2020;
- For accounts established in Connecticut, New York and New Jersey: from April 6, 2012 to June 30, 2020;
- For accounts established in Virginia: from April 6, 2013 to June 30, 2020;
- For accounts established in Texas: from April 6, 2014 to June 30, 2020;
- For accounts established in the District of Columbia, Maryland and Delaware: from April 6, 2015 to June 30, 2020.
Potential Award
Cash payments or account credits.
Exact payment amounts will vary, depending on the number of Class Members who participate in the settlement and the total number of ATM fees charged to Class Members.
Proof of Purchase
N/A
Claim Form
There is no Claim Form for this settlement. Class members with further questions can click here for more information.
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Exclusion Deadline
10/26/2020
Case Name
Jacob Figueroa, et al. v. Capital One N.A., et al., Case No. 3:18-cv-00692-JM-BGS, in the U.S. District Court for the Southern District of California
Final Hearing
1/11/2021
Settlement Website
Claims Administrator
Settlement Administrator
ATM Balance Inquiry Fee Settlement Program
c/o BrownGreer LLC
P.O. Box 26387
Richmond, VA 23230
1-888-716-1219
Class Counsel
Edwin J. Kilpela
Todd D. Carpenter
Brittany C. Casola
CARLSON LYNCH SWEET KILPELA & CARPENTER LLP
Jeffrey D. Kaliel
Sophia Gold
KALIEL PLLC
Richard D. McCune
Jae (Eddie) K. Kim
MCCUNE WRIGHT LLP
Taras P. Kick
THE KICK LAW FIRM
Defense Counsel
Hunter Eley
Evan M. Ladd
DOLL AMIR & ELEY LLP
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164 thoughts onCapital One ATM Fees Class Action Settlement
Who can I call to receive my check from the ATM inquiry the law case
End of May
Hi can u please for the attorneys name? Who do i need to call?
No appeals filed, which is good news! According to the timeline in the settlement agreement, claimants should receive checks by end of May 2021.
Thanks for the update!?
My father is elderly and he had moved during this time. His old landlord never told him about him receiving any mail . we filled out a reissuance check form and explained what will happen because nobody told him anything.. Please tell me when will we hear back about this situation?
I got a post card in the mail that said I was eligible for the Capital One ATM operator Fees Class Action Settlement charge it said I didn’t have to do nothing . I see it been settle . When do we get our check . Please inform if I need to do something else to receive the check .
I know that I’m entitled to the class action suit. Because I was using CAPITAL ONE’S CARD!! IN the state of LOUISIANA and I didn’t exclude myself so I shouldn’t have to do anything but wait?
I had a account that I was over charge , in Louisiana
I receive a email when will I get my payments
End of May!
I’ve also received a postcard saying I’m entitled to receive cash from this lawsuit,how do I know when we will receive this??
I received the legal notice. It said hearing takes place on Jan. 11th. I’m still waiting to receive settlement check.
I just talk to the lawyer’s office that has this case 202 973 0900. Jeffery Kaliel
Hello. Did lawyers office say when we get paid?
What they say about the when they sending out the check
I too received a postcard in the mail in November 2020, but have not heard anything as of yet. How can we know for certain?