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This settlement is closed!
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Blackboard Inc. and Blackboard Connect (Blackboard) entered into a settlement agreement with a group of consumers who allege the education marketing company violated federal law by making unsolicited, prerecorded voice calls and texts to their cell phones.
North Carolina-based Blackboard, which has main offices in Washington, D.C., offers mass-notification systems for educational organization customers to draft and distribute school calls including district-wide informational messages, daily school attendance notification calls, PTA meeting scheduling calls, among others.
The Telephone Consumer Protection Act prohibits companies like Blackboard from transmitting text messages and making automated calls featuring an artificial or prerecorded voice to cell phones without first obtaining the consent of the called party.
In May 2016, lead plaintiff Rafael Valladares of Illinois filed a putative class action lawsuit against Blackboard claiming the company unlawfully sent automated phone calls and text messages on numerous occasions over an extended period of time to his cell phone on behalf of a Chicago elementary school to which he did not consent to.
Valladares contends that he is not a parent of any child attending the school and repeatedly attempted to discontinue the school calls by contacting the school and explaining that the telephone number Blackboard was calling did not belong to a parent of a child attending the school.
However, his complaints were allegedly ignored and Blackboard’s prerecorded school calls continued.
Blackboard contests the claims in the complaint and denies that it violated the TCPA.
The settlement provides for service improvements and assurances that will allow unintended recipients of school calls to more easily opt out of receiving phone calls or text messages.
In addition to the service improvements, Blackboard has agreed to create a $7.5 million settlement fund. Each eligible Class Member who submits a timely Claim Form will be entitled to a payment of up to $60 per valid phone number.
Class Members who wish to object to the terms of the settlement or wish to be excluded from the settlement must do so by Nov. 21, 2016.
Who’s Eligible
“You are a settlement Class Member if you are an individual or entity who received non-emergency calls or text messages sent using Blackboard Equipment between December 22, 2010 and September 1, 2016 to which you had not consented or for which you had previously withdrawn consent.”
Potential Award
$60
Proof of Purchase
N/A.
Class Members must provide the phone numbers at which they received non-emergency calls and text messages using Blackboard Equipment.
Claim Form
Claim Form Deadline
11/21/2016
Case Name
Valladares v. Blackboard Connect Inc. and Blackboard Inc., Case No. 2016-CH-06482, in the Circuit Court of Cook County, Illinois, County Department, Chancery Division
Final Hearing
01/04/2017
UPDATE: On January 11, 2017, the court granted the Blackboard TCPA settlement final approval. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
Settlement Website
www.SchoolCallsTCPASettlement.com
Claims Administrator
School Calls TCPA Settlement
Settlement Administrator
(Managed by Epiq Systems)
PO Box 2838
Portland, OR 97208-2838
888-849-1312
Class Counsel
Myles McGuire
Evan M. Meyers
Paul T. Geske
MCGUIRE LAW PC
Defense Counsel
Martin W. Jaszczuk
Keith L. Gibson
LOCKE LORD LLP
Join a Free TCPA Class Action Lawsuit Investigation
If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.
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50 thoughts onBlackboard School Calls TCPA Class Action Settlement
got mine recently!
I was a valid claimant (I had the telephone record) and also have not received a check. The settlement administrator is not being helpful and continues to deny that any checks were mailed.
I also never received check
I called again today ,they tried to tell me about final approval– blah blah- ok the lady told me if I didn’t receive my check by the 4th to call back that’s what I told them when I called 4 times before and one lady told me that., this other lady today said it could not have been from school calls, I told her it was that I seen it and held with my hands and eyes so she said well I will check in to it give me three days and we will call you back, so screwed over
You know that law that requires all checks to be mailed on the same day? No? Me either.
I too filed a claim and have not received a check and I too was told that the settlement administrator used for this case is under investigation for not paying legitimate claims.
This is ridiculous! It doesn’t take over a week to get a check from Oregon and I’m in PA! Still waiting!
i guarantee you, you will not get this check although you were approved. KCC does this one every settlement they administer.
I’ve had a poor experience with KCC as well; they denied my NFL apparel claim even though I met the criteria.
I really sorry to hear KCC are not paying claims. This I hope will be investigated by BB. I was wonder why my sister nor I had received a check yet. Just thought the mail was slow. We are going to give them until Friday to see if they have been sent if not we will file a claim with BB too.
Wow I knew something was terribly terribly wrong with KCC I too have filed claims with this company being the settlement adminisrator and have not received payment !!!
I just talked to a man he’s saying they have not granted final approval that’s BS cause my wife just got a check from school calls last week, my son nor did I get one as of today, what a bunch of thieves.
I called and got the same info-they act like the checks have not been sent.