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Greyhound ADA settlement

Greyhound Lines has agreed to settle a lawsuit brought by the U.S. Department of Justice to resolve allegations that the transportation company violated the Americans with Disabilities Act (ADA).

The DOJ claims that Greyhound violated the ADA by not providing accessible transportation and transportation-related services to individuals with disabilities. The federal agency states that by not providing “full and equal” enjoyment of its transportation services, Greyhound discriminates against a group of citizens.

The alleged violations brought on by the Justice Department include “failing to maintain accessibility features on its bus fleet such as lifts and securement devices; failing to provide passengers with disabilities assistance boarding and exiting buses at rest stops; and failing to allow customers traveling in wheelchairs to complete their reservations online.”

Greyhound Lines denied the allegations but agreed to pay an uncapped amount of financial compensation to disabled passengers as well as use its resources to improve transportation services for passengers with disabilities.

According to the terms of the settlement, whenever Greyhound makes a rest stop “all passengers with disabilities, including individuals using wheelchairs, will be permitted to leave and return to the bus on the same basis as other passengers.”

In addition, by April 30, 2016, and every year after, Greyhound will require all of its employees attend in-person training on the nondiscrimination mandate of the ADA.

Disabled passengers who believe they were discriminated against have until Nov. 10, 2016 to file a Claim to benefit from this Greyhound settlement.
UPDATE: On April 28, 2019, Top Class Actions viewers started receivingsettlement checksworth as much as $1,411.71 from the Greyhound ADA class action settlement. Congratulations to everyone who filed a valid claim and got PAID!

Who’s Eligible

“The Greyhound ADA settlement is open to individuals who have a disability; traveled or attempted to travel on Greyhound between Feb. 8, 2013, and Feb. 8, 2016; experienced a disability-related incident during his or her travel or attempt to travel (such as lack of accessible transportation or transportation-related services, Greyhound’s failure to make disability-related accommodations, etc.); and submit a claim form by mail, email or online to the claims administrator by no later than Nov. 10, 2016.”

Potential Award

“There is no cap on the total amount of compensation to be disbursed by Greyhound through this process, and there is no cap on the number of individuals who may file a claim.”

Proof of Purchase

N/A

Claim Form Deadline

11/10/2016

Case Name

United States of America v. Greyhound Lines Inc., Civil Action No: 16-67-RGA, in the U.S. District Court for the District of Delaware

Settlement Website
Claims Administrator

U.S. v. Greyhound Claims Administrator
c/o Class Action Administration LLC
PO Box 6878
Broomfield, CO 80021

Telephone (toll-free): 1-844-502-5953
TTY Telephone (toll-free): 1-800-659-2656

GRYsettlement@classactionadmin.com

Class Counsel

Loretta E. Lynch
ATTORNEY GENERAL OF THE UNITED STATES

Vanita Gupta
PRINCIPAL DEPUTY ASSISTANT ATTORNEY GENERAL

Eve L. Hill
DEPUTY ASSISTANT ATTORNEY GENERAL
CIVIL RIGHTS DIVISION

Rebecca B. Bond, Chief
Kevin J. Kijewski, Deputy Chief
DISABILITY RIGHTS SECTION
CIVIL RIGHTS DIVISION

Anne E. Langford
Nabina Sinha
DISABILITY RIGHTS SECTION
CIVIL RIGHTS DIVISION
U.S. DEPARTMENT OF JUSTICE

Charles M. Oberly, III
UNITED STATES ATTORNEY

Jennifer L. Hall
ASSISTANT UNITED STATES ATTORNEY

Defense Counsel

Beth Moskow-Schnoll
BALLARD SPAHR LLP

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299 thoughts onGreyhound Lines ADA Class Action Settlement

  1. Wanda Banner says:

    Never got my check

  2. Shayne Battle says:

    I am trying to file a action claim against greyhound for 8 months ago, I am disabled with interstitial lung disease and am on oxygen. Anyone know the site to file a new case pleases ! Thank you!

    1. Michael S VanWinkle says:

      I would simply google Atty who sue on ADA grounds. Also The DOJ can guide you.

  3. wayne mcmath` says:

    Any idea when they will mail out the 1099?

    1. Helpme says:

      Did you get the 1099

  4. Ronnie McCoy says:

    Add Me Late Victim no knowledge of this case.

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