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Closeup shopping young woman chooses underwear in online store.
(Photo Credit: Ekaterina Byuksel/Shutterstock)

Adore Me class action overview: 

  • Who: Adore Me is facing a class action over access to its website.
  • Why: Plaintiff Kevin Yan Luis states the Adore Me website is inaccessible to those who are blind or visually impaired.
  • Where: The Adore Me class action was filed in federal court in New York.
  • What are my options: Frederick’s of Hollywood offers lingerie alternatives to Adore Me.

Adore Me is facing a class action lawsuit because Plaintiff Kevin Yan Luis alleges that he and a class that can include all 8.1 million visually impaired people in the United States cannot access the Adore Me website.

The plaintiff’s complaint in the Adore Me class action said that the Adore Me website is inaccessible due to its lack of alternative text, accessible forms, descriptive links, resizable text or compatibility with tables and JavaScript, which prevents individuals who are visually impaired and using screen readers from accessing the website or making online purchases from Adore Me.

The Adore Me class action cites U.S. Census data on the 8.1 million who are visually impaired, including 2.0 million who are blind, and a 2015 report from the American Foundation for the Blind which stated there are 400,000 visually impaired people living in New York.

The plaintiff claims the lack of access for the Adore Me website is a violation of the Americans with Disabilities Act and that it prevented him from purchasing lingerie as a gift multiple times in February and, if not corrected, it will prevent him from using the website in the future.

The federal government has website standards set in Section 508 of the Rehabilitation Act and the Adore Me website also violates the New York Human Rights Act and New York Civil Rights Law, according to the lawsuit. 

Compensatory damages, civil penalties, $500 fines, attorney’s fees and injunctive relief sought in Adore Me class action

The plaintiff is asking for compensatory damages, along with $500 per instance in compensation for the New York class, along with civil penalties, attorney’s fees and injunctive relief in the Adore Me class action.

Etsy.com faced a class action lawsuit over its website not being accessible to those who are visually impaired and legally blind last year in New York federal court.

Have you encountered a website you could not access due to a disability? Let us know in the comments.


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One thought on Adore Me class action claims website not accessible to blind, visually impaired users

  1. Traci says:

    Sign me up. I’m visually impaired and in NY.

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