Anne Bucher  |  July 14, 2014

Category: Closed Class Actions

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This settlement is closed!

Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!

Norton by Symantec

Symantec Corp. and Digital River Inc. have agreed to settle a class action lawsuit alleging they misrepresented some of their products. If you purchased Extended Download Service (EDS) for Norton products or Norton Download Insurance (NDI) between Jan. 23, 2005 and March 10, 2011, you may be eligible to receive a payment from the class action settlement.

The class action lawsuit, which was initially filed in January 2011, alleges that Symantec and Digital River misrepresented that EDS and NDI were necessary if a customer wanted to re-download their software more than 60 days after purchase and that Symantec failed to disclose that customers could re-download their Norton software for free or buy EDS later if needed.

The Norton class action lawsuit alleges violations of consumer protection laws, including the Minnesota Consumer Fraud Act, California’s Unfair Competition Law and California’s Consumer Legal Remedies Act, by failing to disclose to Class Members that a variety of free alternative methods to re-download purchased software existed. The defendants have denied the allegations. However, the court certified the class action lawsuit on March 31, 2014.

The parties participated in mediation, resulting in this class action settlement. Although the defendants deny any wrongdoing, they agreed to settle the class action lawsuit to avoid the time, costs and risks of further litigation. The Norton download insurance settlement was preliminarily approved on Oct. 8, 2015.

UPDATE: As of June 29, 2016, the Symantec Norton Insurance class action settlement is still under appeal.  Claims will not be paid until all appeals are exhausted.  We appreciate your ongoing patience. Top Class Actions will continue to provide updates as we learn more.  Keep checking back and let us know when you receive a check in the comments section below or on our  Facebook page.

UPDATE 2: On April 28, 2017 the Court of Appeals affirmed the District Court’s final approval of the Symantec Norton Insurance settlement.  According to the settlement website, claims will be paid in late July 2017.

UPDATE 3: On July 28, 2017, Top Class Actions viewers who filed valid claims for the Symantec Norton class action settlement started receiving checks worth as much as $400.

Who’s Eligible

Class Members of the Symantec class action lawsuit include all persons in the United States who purchased Extended Download Service (EDS) for Norton Products or Norton Download Insurance (NDI) between Jan. 24, 2005 and March 10, 2011.

Potential Award

$50.

Class Members will receive a cash payment of $50 for each Download Service they purchased during the Class Period, subject to a pro rata reduction if the total claims exceed the Net Settlement Fund.

Proof of Purchase

N/A. When submitting the Claim Form, Class Members will be asked to indicate the number of times they purchased EDS or NDI during the Class Period.

Claim Form Deadline

2/18/2016

Case Name

Devi Khoday, et al. v. Symantec Corp. and Digital River Inc., Case No. 0:11-cv-00180-JRT-FLN, in the U.S. District Court for the District of Minnesota

Final Hearing

N/A

Claims Administrator

Khoday v. Symantec Corp.
c/o GCG
P.O. Box 10081
Dublin, OH 43017-6681
1-855-382-6395
info@DownloadInsuranceSettlement.com

Class Counsel

COHEN MILSTEIN SELLERS & TOLL PLLC

THE WENTZ LAW FIRM

LOCKRIDGE GRINDAL NAUEN PLLP

MCLAUGHLIN & STERN LLP

Defense Counsel

Counsel for Symantec:

LATHAM & WATKINS LLP

Counsel for Digital River:

SKADDEN ARPS SLATE MEAGHER & FLOM LLP

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73 thoughts onSymantec Norton Insurance Class Action Lawsuit Settlement

  1. beebs says:

    Received a check for $30.17 and it bounced like a bunny and my bank charged a return deposit fee =/

  2. Deb says:

    Received second check 02/05/18 in IL for $30.17

  3. Gwen Hayes says:

    I have received a $30 dollar check today

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.