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Symantec Corp. and Digital River Inc. have agreed to settleย a class action lawsuit alleging they misrepresented some of their products. If you purchased Extended Download Service (EDS) for Norton products or Norton Download Insurance (NDI) between Jan. 23, 2005 and March 10, 2011, youย may be eligible to receive a payment from the class action settlement.
The class action lawsuit, which was initially filed in January 2011, alleges that Symantec and Digital River misrepresented that EDS and NDI were necessary if a customer wanted to re-download their software more than 60 days after purchase and that Symantec failed to disclose that customers could re-download their Norton software for free or buy EDS later if needed.
The Norton class action lawsuit alleges violations of consumer protection laws, including the Minnesota Consumer Fraud Act, Californiaโs Unfair Competition Law and Californiaโs Consumer Legal Remedies Act, by failing to disclose to Class Members that a variety of free alternative methods to re-download purchased software existed. The defendants have denied the allegations. However, the court certified the class action lawsuit on March 31, 2014.
The parties participated in mediation, resulting in this class action settlement. Although the defendants deny any wrongdoing, they agreed to settle the class action lawsuit to avoid the time, costs and risks of further litigation. The Norton download insurance settlement was preliminarily approved on Oct. 8, 2015.
UPDATE: As of June 29, 2016, the Symantec Norton Insurance class action settlement is still under appeal. ย Claims will not be paid until all appeals are exhausted. ย We appreciate your ongoing patience. Top Class Actions will continue to provide updates as we learn more.ย Keep checking back and let us know when you receive a check in the comments section below or on ourย Facebook page.
UPDATE 2: On April 28, 2017 the Court of Appeals affirmed the District Courtโs final approval of the Symantec Norton Insurance settlement. ย According to the settlement website, claims will be paid in late July 2017.
UPDATE 3: On July 28, 2017, Top Class Actions viewersย who filed valid claims for the Symantec Norton class action settlement startedย receiving checks worth as much as $400.
Whoโs Eligible
Class Members of the Symantec class action lawsuit include all persons in the United States who purchased Extended Download Service (EDS) for Norton Products or Norton Download Insurance (NDI) between Jan. 24, 2005 and March 10, 2011.
Potential Award
$50.
Class Members will receive a cash payment of $50 for each Download Service they purchased during the Class Period, subject to aย pro rata reduction if the total claims exceed the Net Settlement Fund.
Proof of Purchase
N/A.ย When submitting the Claim Form, Class Members will be asked to indicate the number of times they purchased EDS or NDI during the Class Period.
Claim Form Deadline
2/18/2016
Case Name
Devi Khoday, et al. v. Symantec Corp. and Digital River Inc., Case No. 0:11-cv-00180-JRT-FLN, in the U.S. District Court for the District of Minnesota
Final Hearing
N/A
Settlement Website
Claims Administrator
Khoday v. Symantec Corp.
c/o GCG
P.O. Box 10081
Dublin, OH 43017-6681
1-855-382-6395
info@DownloadInsuranceSettlement.com
Class Counsel
COHEN MILSTEIN SELLERS & TOLL PLLC
THE WENTZ LAW FIRM
LOCKRIDGE GRINDAL NAUEN PLLP
MCLAUGHLIN & STERN LLP
Defense Counsel
Counsel for Symantec:
LATHAM & WATKINS LLP
Counsel for Digital River:
SKADDEN ARPS SLATE MEAGHER & FLOM LLP
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73 thoughts onSymantec Norton Insurance Class Action Lawsuit Settlement
Received a check for $30.17 and it bounced like a bunny and my bank charged a return deposit fee =/
Received second check 02/05/18 in IL for $30.17
I have received a $30 dollar check today