Cricket Wireless data breach class action overview:ย
- Who: Plaintiff Alexis Morgan, a Cricket Wireless customer, is suing the telecommunications company.
- Why: Morgan alleges the company was negligent with customer data and allowed it to be exposed in a data breach.ย
- Where: The Cricket Wireless data breach class action was filed in a Georgia federal court.
Cricket Wireless has been hit with a class action lawsuit after a major data breach that exposed the information of 10 million customers.ย ย
Plaintiff Alexis Morgan filed the class action lawsuit against Cricket Wireless LLC on July 23 in a Georgia federal court, alleging negligence, and that the company failed to secure sensitive personal information of its customers, resulting in a data breach.ย
โDefendant completely and utterly failed to protect its customersโ personal data and/or ensure that its third-party vendors protected customer data consistent with defendantโs privacy notice,โ the Cricket Wireless data incident class action argues.
Sensitive data uploaded to Snowflake
Cricket Wireless, a major wireless service provider, collects extensive personal data from its subscribers, the lawsuit says.ย
According to Morgan, Cricket Wireless assured its customers that their data was secure through its privacy policy, which claimed that protecting customer information was โa priority.โ
However, earlier this year, cybercriminals discovered that several major companies, including Cricket Wireless, had uploaded vast amounts of valuable and sensitive customer data to Snowflake, a third-party cloud platform, the lawsuit says.ย
The cybercriminals exploited Snowflake accounts that lacked proper authentication measures, gaining access to sensitive data, Morgan says. On July 22, 2024, Cricket Wireless announced that customer data had been illegally downloaded from its workspace on the Snowflake platform. The breach compromised records of calls and texts for nearly all Cricket Wireless customers between May 1, 2022, and Oct. 31, 2022, and Jan. 2, 2023. Cell site identification numbers and phone numbers were also exposed.
Cricket Wireless data breach affected 10 million customers, lawsuit claims
The lawsuit alleges that approximately 10 million customers were affected by the Cricket Wireless data incident.ย
Morgan says, despite learning of the breach in April 2024, Cricket Wireless did not notify its customers until three months later. The notification letter omitted critical details such as the root cause of the breach, the vulnerabilities exploited, and the remedial measures taken to prevent future breaches, she adds.ย
These details are still unclear, the lawsuit states, leaving affected customers uncertain about the security of their personal information.
โDefendantโs conduct, as evidenced by the circumstances of the Data Breach, has created a substantial risk of future identity theft, fraud, or other forms of exploitation,โ the lawsuit states.
Morgan seeks to represent all customers whose information was exposed in the data breach. She is suing for negligence, breach of implied contract and unjust enrichment, and is seeking certification of the class action, damages, fees, costs and a jury trial. She also demands that Cricket Wireless implement stronger security measures to protect customer data in the future.
Meanwhile, multiple class action lawsuits have recently been filed against companies due to data breach incidents. The class action lawsuits argue that companies, including Intuit, Ticketmaster, Live Nation, AT&T and several others failed to adequately safeguard and secure consumersโ data in such a way that would have prevented the data breaches.ย
Were you affected by the Cricket Wireless data breach? Let us know in the comments!ย
The plaintiffs are represented by Thomas Sizemore and Paul J. Doolittle of Poulin | Willey | Anastopoulo.
The Cricket Wireless data breach class action lawsuit is Alexis Morgan v. Cricket Wireless LLC, Case No. 1:24-cv-03253-ELR in the U.S. District Court for the Northern District of Georgia.ย
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1,138 thoughts onCricket Wireless class action claims data breach affects 10M customers
Interested in more info, I received the letter and have 4 cricket lines on a family plan. Each of our ppi was compromised.
WHERE DO I FILE THE CLAIM FOR THE CRICKET DATA BREACH LAWSUIT?
I was contacted about the data breach two months ago I also was affected I still have the email cricket wireless sent to me contact me asap I been with cricket wireless sents 2016 I know I qualify
I have had my steam account hacked Into they took about $400 from my PayPal I finally got that back but my email is compromised. Please add me
Add me
What do we need to do if we qualify? Are there forms to fill out?
Iโve been a Cricket customer from 2010 to present, so pretty sure I qualify.
I guess I qualify, as they sent me a text 2 months ago about this data breach.
I qualify
I was absolutlely affected by this! In July 2024 my razr totally fried the inside of my phone. I canโt get my information off that phone at all, which is valuable! My.information was most certainly breached and It is also very difficult dealing with cricket and asurion wbo you have phone insurance through when dealing with cricket. Please keep me updated
When waiting for my check from the defective phone they first said there was 2 addresses on my account (when asking for the address other than mine the phone hung up and i tried to vall back and didnt get the same person) and it should only be mine. I had to wait nearly a month because something happened with the first check ? Please contact me asap
Iโm definitely qualify for this class action lawsuit as I was a Cricket customer from December 2021 until November 2022. At the time I lived in the state of Maryland but I had the same phone number for approximately 8 and 1/2 years. Please include me in this class action lawsuit as soon as possible.
I wasnโt aware of this