Cricket Wireless data breach class action overview:
- Who: Plaintiff Alexis Morgan, a Cricket Wireless customer, is suing the telecommunications company.
- Why: Morgan alleges the company was negligent with customer data and allowed it to be exposed in a data breach.
- Where: The Cricket Wireless data breach class action was filed in a Georgia federal court.
Cricket Wireless has been hit with a class action lawsuit after a major data breach that exposed the information of 10 million customers.
Plaintiff Alexis Morgan filed the class action lawsuit against Cricket Wireless LLC on July 23 in a Georgia federal court, alleging negligence, and that the company failed to secure sensitive personal information of its customers, resulting in a data breach.
“Defendant completely and utterly failed to protect its customers’ personal data and/or ensure that its third-party vendors protected customer data consistent with defendant’s privacy notice,” the Cricket Wireless data incident class action argues.
Sensitive data uploaded to Snowflake
Cricket Wireless, a major wireless service provider, collects extensive personal data from its subscribers, the lawsuit says.
According to Morgan, Cricket Wireless assured its customers that their data was secure through its privacy policy, which claimed that protecting customer information was “a priority.”
However, earlier this year, cybercriminals discovered that several major companies, including Cricket Wireless, had uploaded vast amounts of valuable and sensitive customer data to Snowflake, a third-party cloud platform, the lawsuit says.
The cybercriminals exploited Snowflake accounts that lacked proper authentication measures, gaining access to sensitive data, Morgan says. On July 22, 2024, Cricket Wireless announced that customer data had been illegally downloaded from its workspace on the Snowflake platform. The breach compromised records of calls and texts for nearly all Cricket Wireless customers between May 1, 2022, and Oct. 31, 2022, and Jan. 2, 2023. Cell site identification numbers and phone numbers were also exposed.
Cricket Wireless data breach affected 10 million customers, lawsuit claims
The lawsuit alleges that approximately 10 million customers were affected by the Cricket Wireless data incident.
Morgan says, despite learning of the breach in April 2024, Cricket Wireless did not notify its customers until three months later. The notification letter omitted critical details such as the root cause of the breach, the vulnerabilities exploited, and the remedial measures taken to prevent future breaches, she adds.
These details are still unclear, the lawsuit states, leaving affected customers uncertain about the security of their personal information.
“Defendant’s conduct, as evidenced by the circumstances of the Data Breach, has created a substantial risk of future identity theft, fraud, or other forms of exploitation,” the lawsuit states.
Morgan seeks to represent all customers whose information was exposed in the data breach. She is suing for negligence, breach of implied contract and unjust enrichment, and is seeking certification of the class action, damages, fees, costs and a jury trial. She also demands that Cricket Wireless implement stronger security measures to protect customer data in the future.
Meanwhile, multiple class action lawsuits have recently been filed against companies due to data breach incidents. The class action lawsuits argue that companies, including Intuit, Ticketmaster, Live Nation, AT&T and several others failed to adequately safeguard and secure consumers’ data in such a way that would have prevented the data breaches.
Were you affected by the Cricket Wireless data breach? Let us know in the comments!
The plaintiffs are represented by Thomas Sizemore and Paul J. Doolittle of Poulin | Willey | Anastopoulo.
The Cricket Wireless data breach class action lawsuit is Alexis Morgan v. Cricket Wireless LLC, Case No. 1:24-cv-03253-ELR in the U.S. District Court for the Northern District of Georgia.
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1,140 thoughts onCricket Wireless class action claims data breach affects 10M customers
I have been with cricket for 15 or more years and since I received the letter from them just recently, I have had more phishing emails telling me my bank account has been charged for something than I have had I years. Cricket has been negligent with data and negligent in notifying me in a timely manner.
I’ve had cricket wired and my information has been breeched by several companies now
Add me plz
I’m in Cleveland Ohio and I’ve been with Cricket over 10yrs and would like to be added.
I received a letter from Cricket about the breach. I’ve received an incredible increase in spam calls recently, have been fighting multiple fraudulent charges on my bank account, have needed to request a new debit card twice in the past year, and have already had to dispute things that are not mine showing up on my credit in the past year. Please add me.
I too have gotten a letter from cricket wireless informing me my number was also among the many of customers who’s Data was hacked.ive been trying to get in on the class action suit but haven’t been able too figure out how.if anyone knows what i can do or how to help me in this situation I would greatly appreciate any help are advice thanks in advance.
Please add my name to the growing list of people who are sick and tired of companies playing fast and loose with our personal data! N
Not only is this my 7th notification this year from a company about a data breach….
We were “hacked” this past January and that little mess was hell to clean up! I can’t help but wonder if it was AT&T/Cricket breaches that gave them the info needed to access our bank accounting info.
Until the courts start to really get after these companies, penalizing them in a way that hurts their bottom line, there is no incentive for them to protect our personal data as they should be doing! One year of free credit monitoring is nothing! We already have that, so we don’t need it, thank you very much!
I got a letter from cricket about this. Add me please
I have 5 lines with cricket. Please add me
Add me