Cricket Wireless data breach class action overview:
- Who: Plaintiff Alexis Morgan, a Cricket Wireless customer, is suing the telecommunications company.
- Why: Morgan alleges the company was negligent with customer data and allowed it to be exposed in a data breach.
- Where: The Cricket Wireless data breach class action was filed in a Georgia federal court.
Cricket Wireless has been hit with a class action lawsuit after a major data breach that exposed the information of 10 million customers.
Plaintiff Alexis Morgan filed the class action lawsuit against Cricket Wireless LLC on July 23 in a Georgia federal court, alleging negligence, and that the company failed to secure sensitive personal information of its customers, resulting in a data breach.
“Defendant completely and utterly failed to protect its customers’ personal data and/or ensure that its third-party vendors protected customer data consistent with defendant’s privacy notice,” the Cricket Wireless data incident class action argues.
Sensitive data uploaded to Snowflake
Cricket Wireless, a major wireless service provider, collects extensive personal data from its subscribers, the lawsuit says.
According to Morgan, Cricket Wireless assured its customers that their data was secure through its privacy policy, which claimed that protecting customer information was “a priority.”
However, earlier this year, cybercriminals discovered that several major companies, including Cricket Wireless, had uploaded vast amounts of valuable and sensitive customer data to Snowflake, a third-party cloud platform, the lawsuit says.
The cybercriminals exploited Snowflake accounts that lacked proper authentication measures, gaining access to sensitive data, Morgan says. On July 22, 2024, Cricket Wireless announced that customer data had been illegally downloaded from its workspace on the Snowflake platform. The breach compromised records of calls and texts for nearly all Cricket Wireless customers between May 1, 2022, and Oct. 31, 2022, and Jan. 2, 2023. Cell site identification numbers and phone numbers were also exposed.
Cricket Wireless data breach affected 10 million customers, lawsuit claims
The lawsuit alleges that approximately 10 million customers were affected by the Cricket Wireless data incident.
Morgan says, despite learning of the breach in April 2024, Cricket Wireless did not notify its customers until three months later. The notification letter omitted critical details such as the root cause of the breach, the vulnerabilities exploited, and the remedial measures taken to prevent future breaches, she adds.
These details are still unclear, the lawsuit states, leaving affected customers uncertain about the security of their personal information.
“Defendant’s conduct, as evidenced by the circumstances of the Data Breach, has created a substantial risk of future identity theft, fraud, or other forms of exploitation,” the lawsuit states.
Morgan seeks to represent all customers whose information was exposed in the data breach. She is suing for negligence, breach of implied contract and unjust enrichment, and is seeking certification of the class action, damages, fees, costs and a jury trial. She also demands that Cricket Wireless implement stronger security measures to protect customer data in the future.
Meanwhile, multiple class action lawsuits have recently been filed against companies due to data breach incidents. The class action lawsuits argue that companies, including Intuit, Ticketmaster, Live Nation, AT&T and several others failed to adequately safeguard and secure consumers’ data in such a way that would have prevented the data breaches.
Were you affected by the Cricket Wireless data breach? Let us know in the comments!
The plaintiffs are represented by Thomas Sizemore and Paul J. Doolittle of Poulin | Willey | Anastopoulo.
The Cricket Wireless data breach class action lawsuit is Alexis Morgan v. Cricket Wireless LLC, Case No. 1:24-cv-03253-ELR in the U.S. District Court for the Northern District of Georgia.
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1,140 thoughts onCricket Wireless class action claims data breach affects 10M customers
I have cricket
Yes I have cricket wireless I am included in the data breach incident I have r
I received a letter in the mail regarding this.
Not only was my phone affected by the data breach that so is my husband’s and my kids were all on the same plan we keep getting spam calls spam text and everything in between
How do I sign up
My daughter was affected by this, she recived a letter through the mail about it.
I think my information was compromised
I have been with Cricket for approximately 5-6yrs. My emails are going through the roof. Also texts messages. Twice I had to get a new bank card, because somebody was using it online. I’m getting emails for loans, credit cards and bak accounts. Nobody notified me after this took place. It was a data breach and my personal information. Definitely should’ve been notified. I’m upset😡
I also had my information leaked out I’m getting all kinds of loan company and credit card companies trying to get my to sign up I deleted them im not going to open up an email that I didn’t sign up for
Yeah I noticed lately that a lot of stuff calls start coming on my phone about credit cards or ways to get money or just stuff that I note on exist I mean it does it like I bet I get over 50 calls a day robocalls all kind of calls and I was wondering how how to get my number so yes I was affected by this breach and used to call them all the time and they couldn’t give me any answers
Hello this is Clarence Henderson from baton rouge la my data was accessed without authorization all my personal information
I’m always receiving texts or emails about credit cards and a ton of spam calls. I have recently filled a complaint about identity theft.
Yes I was attacked as well only to be notified of this data breach via text message was never notified by mail nor email.. Ive been with cricket wireless for 5 or 6 years now. Ever since my personal info was leaked ive been receiving 100 plus emails per day and now im getting emails of loans credit cards and bank accounts that are trying to obtain accounts in my name… Im terrified that I am now a victim of identity theft … No other communications have been received by Cricket Wireless reguarding the data breach after countless attempts to contact Cricket to ensure that my personal info is safe and their security messures if any going further to protect my account as well as my possibiliy to potentially become a victim of identity theft in the future … Negligence of Cricket Wireless for sure.
Yes been a cricket customer 8 years
My information was breach.got letter from cricket aboute it