Cricket Wireless data breach class action overview:ย
- Who: Plaintiff Alexis Morgan, a Cricket Wireless customer, is suing the telecommunications company.
- Why: Morgan alleges the company was negligent with customer data and allowed it to be exposed in a data breach.ย
- Where: The Cricket Wireless data breach class action was filed in a Georgia federal court.
Cricket Wireless has been hit with a class action lawsuit after a major data breach that exposed the information of 10 million customers.ย ย
Plaintiff Alexis Morgan filed the class action lawsuit against Cricket Wireless LLC on July 23 in a Georgia federal court, alleging negligence, and that the company failed to secure sensitive personal information of its customers, resulting in a data breach.ย
โDefendant completely and utterly failed to protect its customersโ personal data and/or ensure that its third-party vendors protected customer data consistent with defendantโs privacy notice,โ the Cricket Wireless data incident class action argues.
Sensitive data uploaded to Snowflake
Cricket Wireless, a major wireless service provider, collects extensive personal data from its subscribers, the lawsuit says.ย
According to Morgan, Cricket Wireless assured its customers that their data was secure through its privacy policy, which claimed that protecting customer information was โa priority.โ
However, earlier this year, cybercriminals discovered that several major companies, including Cricket Wireless, had uploaded vast amounts of valuable and sensitive customer data to Snowflake, a third-party cloud platform, the lawsuit says.ย
The cybercriminals exploited Snowflake accounts that lacked proper authentication measures, gaining access to sensitive data, Morgan says. On July 22, 2024, Cricket Wireless announced that customer data had been illegally downloaded from its workspace on the Snowflake platform. The breach compromised records of calls and texts for nearly all Cricket Wireless customers between May 1, 2022, and Oct. 31, 2022, and Jan. 2, 2023. Cell site identification numbers and phone numbers were also exposed.
Cricket Wireless data breach affected 10 million customers, lawsuit claims
The lawsuit alleges that approximately 10 million customers were affected by the Cricket Wireless data incident.ย
Morgan says, despite learning of the breach in April 2024, Cricket Wireless did not notify its customers until three months later. The notification letter omitted critical details such as the root cause of the breach, the vulnerabilities exploited, and the remedial measures taken to prevent future breaches, she adds.ย
These details are still unclear, the lawsuit states, leaving affected customers uncertain about the security of their personal information.
โDefendantโs conduct, as evidenced by the circumstances of the Data Breach, has created a substantial risk of future identity theft, fraud, or other forms of exploitation,โ the lawsuit states.
Morgan seeks to represent all customers whose information was exposed in the data breach. She is suing for negligence, breach of implied contract and unjust enrichment, and is seeking certification of the class action, damages, fees, costs and a jury trial. She also demands that Cricket Wireless implement stronger security measures to protect customer data in the future.
Meanwhile, multiple class action lawsuits have recently been filed against companies due to data breach incidents. The class action lawsuits argue that companies, including Intuit, Ticketmaster, Live Nation, AT&T and several others failed to adequately safeguard and secure consumersโ data in such a way that would have prevented the data breaches.ย
Were you affected by the Cricket Wireless data breach? Let us know in the comments!ย
The plaintiffs are represented by Thomas Sizemore and Paul J. Doolittle of Poulin | Willey | Anastopoulo.
The Cricket Wireless data breach class action lawsuit is Alexis Morgan v. Cricket Wireless LLC, Case No. 1:24-cv-03253-ELR in the U.S. District Court for the Northern District of Georgia.ย
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1,139 thoughts onCricket Wireless class action claims data breach affects 10M customers
my information has been found on dark web and someone is using my ss# and has access to my email and dl also gained access to my sonโs personal info.i get already 25 scan calls a day now also
Yes my s.s number is now on the dark web and pretty much all my info is and my bank account has been cleared out and closed dont know how or why I need help finding out if this data breach is why.
I keep getting SCAMS CALLS eVERYDAY!!!!! Information is out there and I CANNOT keep afloat!!!!
I keep getting them call
Almost every call/Text I receive is a spam call now so I get the frustration I really doโฆ I literally have to keep my phone on DND and only allow certain people calls to break through the DND Itโs insane I shouldnโt have to live that wayโฆ
I keep getting them scam calls
I was wondering how my bank information got hacked because Iโm usually very careful with my information but I used my bank card to pay my bill me and my family has been with cricket for years and we are satisfied with there service but not being safe with my information is upsetting. Someone tried to take money out of my bank and hearing this finally helps me understand how they got my information. It really fears me knowing my bank information is on the black web
They leaked my information and they were able to open up credit cards in my name ! Luckily I caught it when my credit karma notified me of a new card on my credit line I called ans canceled it! Still have the letter cricket sent out
Iโm a single mom with a big family and Iโm very cautious about saving. My account was connected for auto pay and I guess thatโs how they got my information. Long story short I lost 4500k. I did get a letter saying my account was breached but that was the extent of it. I no longer have the letter and would like to know what documents do I need to prove the breach was the cause?
They got all my information from all my numbers associated with cricket and I keep getting calls from numbers I donโt know. I wanna file a claim on there behalf
Cricket wireless lawsuit for data breach
Yes they got all my info got into my cash app account. Locked me out of my phone. My credit was 720 now itโs 560. And I bet you they will not do anything about it to compensate its customers
They got my information as well.
Yes them damn scammers got my number and so much more some know my age and where I live.. This is 100% unacceptable.. Where do I sign for lawsuit I get over 200 calls per day.. I going insane from them.. Tell them do not call this number so they change to new number and keep calling..