Cricket Wireless data breach class action overview:ย
- Who: Plaintiff Alexis Morgan, a Cricket Wireless customer, is suing the telecommunications company.
- Why: Morgan alleges the company was negligent with customer data and allowed it to be exposed in a data breach.ย
- Where: The Cricket Wireless data breach class action was filed in a Georgia federal court.
Cricket Wireless has been hit with a class action lawsuit after a major data breach that exposed the information of 10 million customers.ย ย
Plaintiff Alexis Morgan filed the class action lawsuit against Cricket Wireless LLC on July 23 in a Georgia federal court, alleging negligence, and that the company failed to secure sensitive personal information of its customers, resulting in a data breach.ย
โDefendant completely and utterly failed to protect its customersโ personal data and/or ensure that its third-party vendors protected customer data consistent with defendantโs privacy notice,โ the Cricket Wireless data incident class action argues.
Sensitive data uploaded to Snowflake
Cricket Wireless, a major wireless service provider, collects extensive personal data from its subscribers, the lawsuit says.ย
According to Morgan, Cricket Wireless assured its customers that their data was secure through its privacy policy, which claimed that protecting customer information was โa priority.โ
However, earlier this year, cybercriminals discovered that several major companies, including Cricket Wireless, had uploaded vast amounts of valuable and sensitive customer data to Snowflake, a third-party cloud platform, the lawsuit says.ย
The cybercriminals exploited Snowflake accounts that lacked proper authentication measures, gaining access to sensitive data, Morgan says. On July 22, 2024, Cricket Wireless announced that customer data had been illegally downloaded from its workspace on the Snowflake platform. The breach compromised records of calls and texts for nearly all Cricket Wireless customers between May 1, 2022, and Oct. 31, 2022, and Jan. 2, 2023. Cell site identification numbers and phone numbers were also exposed.
Cricket Wireless data breach affected 10 million customers, lawsuit claims
The lawsuit alleges that approximately 10 million customers were affected by the Cricket Wireless data incident.ย
Morgan says, despite learning of the breach in April 2024, Cricket Wireless did not notify its customers until three months later. The notification letter omitted critical details such as the root cause of the breach, the vulnerabilities exploited, and the remedial measures taken to prevent future breaches, she adds.ย
These details are still unclear, the lawsuit states, leaving affected customers uncertain about the security of their personal information.
โDefendantโs conduct, as evidenced by the circumstances of the Data Breach, has created a substantial risk of future identity theft, fraud, or other forms of exploitation,โ the lawsuit states.
Morgan seeks to represent all customers whose information was exposed in the data breach. She is suing for negligence, breach of implied contract and unjust enrichment, and is seeking certification of the class action, damages, fees, costs and a jury trial. She also demands that Cricket Wireless implement stronger security measures to protect customer data in the future.
Meanwhile, multiple class action lawsuits have recently been filed against companies due to data breach incidents. The class action lawsuits argue that companies, including Intuit, Ticketmaster, Live Nation, AT&T and several others failed to adequately safeguard and secure consumersโ data in such a way that would have prevented the data breaches.ย
Were you affected by the Cricket Wireless data breach? Let us know in the comments!ย
The plaintiffs are represented by Thomas Sizemore and Paul J. Doolittle of Poulin | Willey | Anastopoulo.
The Cricket Wireless data breach class action lawsuit is Alexis Morgan v. Cricket Wireless LLC, Case No. 1:24-cv-03253-ELR in the U.S. District Court for the Northern District of Georgia.ย
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1,138 thoughts onCricket Wireless class action claims data breach affects 10M customers
Cricket Wireless is the upmost worst phone company , service provider by far Iโve ever applied myself not by choice . But of the false documentation, on Highway banners , storefront bogus lies of price and deals and packages included . Just to switch to there phone service. But once inside , they makes it out to be the most reliable phone service and place , high speed data with no interruptions.. thinking thatโs itโs whatโs in the posters and banisterโs. But youโll end up paying double for everything. And instead of a 35 dollar plan flat rate. I was out over 120.00 dollars believing the lies once all my information was given, to my previous phone company I was with dropped to now Iโm with them . Then hereโs the real gig me plus others. Got the worst. Now I deal with spam after spam after spam emails, disturbing phone called constantly, to thinking all is important until up answer your phone ,open my email or my text messages itโs all nerve reckless , lack of my rest/ sleep
gotta answer or open my text or emails thinking itโs from my transplant Doctor or doctors/ certain doctor visits / or change in my medications due to my constant life theating liver transplant failure because its always different varieties or veriaty im deaking with daily. Because of constantly spams from my Cricket Wireless data breach of my stolen information due to CRICKET WIRELESS FAILURE TO SECURE
PERSONAL INFORMATION OF
THERE CLIENTS BUT THEY DIDNT HOLD ON TO THERE CREDENTIALS OF PROMISARY TO ALL CLIENTS UNDER CRICKET WIRELESS PROTECTION ACT.
I was also affected and need legal counsel.
I received a letter about two months ago about the cricket data breach.
Mine was affected as well, I contacted a person named โRobertoโ from the Office of The President and it was just a sorry we canโt credit your account or compensation. I then sent an email to two higher ups and no response. I would like to be added to this case.
Funny how shortly after this credit wise tells me my Information has been found on the dark web ๐คฌ๐คฌ
I got a letter last month about it.
Got a letter
Received letter/ Very horrible experience with this business!! My account was linked with someone elseโs and I was being charged twice a month for autopay! The local branch stores would not assist! I was told to call their customer service line in which holds are more than 45 minutes to an hour! I need all my money back
I also received a letter notifying me that I had my personal data breached.
I also received a letter notifying me that my husband and I had personal data breached.
I as well got a letter saying my info has been exposed