Vivint credit report misuse $20M FTC settlement

Consumers may be able to file a claim to receive a refund from a $20 million Federal Trade Commission (FTC) settlement over claims that home security system company Vivint misused consumer credit reports. 

The settlement benefits consumers who did not sign up for Vivint home security and monitoring services but had a Vivint account opened in their name between 2016 and 2019.

According to the FTC, Vivint staff stole personal information from consumers to apply for and approve fraudulent loans in an attempt to increase commission payments. Consumers suffered from financial damages due to these practices, with some consumers allegedly being contacted by debt collection agencies and others claiming to have been the victim of identity theft.

Vivint is a home security system company that relies on door-to-door sales tactics to sell home cameras, smart doorbells and other products.

Vivint agreed to pay $20 million to resolve the FTC lawsuit over its alleged misuse of consumer credit reports. 

Now, the FTC is accepting claim forms from 9,000 people who may be eligible for a refund from the Vivint settlement. 

Consumers who file a claim with the settlement may receive a refund. No refund estimates are available at this time.

There is no exclusion or objection deadline for the refund settlement.

There is no final approval hearing scheduled for the settlement.

In order to receive an FTC refund, consumers must submit a valid claim form by Oct. 9, 2023.

Who’s Eligible

Consumers who did not sign up for Vivint home security and monitoring services but had a Vivint account opened in their name between 2016 and 2019

Potential Award

TBD

Proof of Purchase

N/A

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

10/09/2023

Case Name

United States of America v. Vivint Smart Home Inc., Case No. 2:21-cv-00267-TS, in the U.S. District Court for the District of Utah

Final Hearing

N/A

Settlement Website

FTC.gov/enforcement/refunds/Vivint-Smart-Home-Settlement

Claims Administrator

admin@vivintrefund.com
833-472-1996

Class Counsel

Brian M Boynton
Michael D Grandson
Gustav W Eyeler
Lisa K Hsiao
Alisha M Crovetto
US DEPARTMENT OF JUSTICE

Defense Counsel

N/A