Panera delivery prices $2M class action lawsuit settlement

Panera Bread agreed to pay $2 million to resolve a class action lawsuit alleging that it misled consumers about fees and menu prices when charging for delivery orders. 

The settlement benefits consumers who placed an order for delivery on the Panera app and/or the Panera website between Oct. 1, 2020, and Aug. 31, 2021.

Plaintiffs in three class action lawsuits claim Panera misled them and other consumers about how much they would pay for delivery orders, specifically when it came to delivery fees and menu prices. Consumers argue that they paid more than they expected based on Panera’s representations.

Panera is a sandwich, soup and salad chain with locations around the United States. 

Panera hasn’t admitted any wrongdoing but agreed to a $2 million settlement to resolve the delivery fees class action lawsuit.

Under the terms of the Panera Bread settlement, class members can receive either vouchers or a cash payment. 

Class members who choose to receive vouchers will receive two vouchers for one free item from Panera’s “Soups & Mac” menu. Each of these vouchers is valued at $9.50, for a total voucher value of $19. 

Class members who do not want to receive vouchers can receive an electronic payment of up to $12 via PayPal, Venmo or another electronic payment platform. Actual payments may be reduced on a pro rata basis to a sum less than $12 if there are too many claims to be covered by the net settlement fund. 

The deadline for exclusion and objection is March 11, 2024.

The final approval hearing for the Panera Bread class action lawsuit settlement is scheduled for May 31, 2024.

In order to receive a settlement payment, class members must submit a valid claim form by June 10, 2024.

Who’s Eligible

Consumers who placed an order for delivery on the Panera app and/or the Panera website between Oct. 1, 2020, and Aug. 31, 2021

Potential Award

$12

Proof of Purchase

Phone number that placed the eligible deliveries and class member ID (if the class member received an email notice)

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

06/10/2024

Case Name

• Aseltine v. Panera LLC, Case No. RG21098794, in the California Superior Court for Alameda County
• Ahmad v. Panera Bread Co., Case No. 21SL-CC00593, in the Missouri Circuit Court of St. Louis County
• Ladonski v. Panera LLC, Case No. 1:23-cv-01101, in the U.S. District Court for the Northern District of Illinois

Final Hearing

05/31/2024

Settlement Website

DeliveryPriceSettlement.com

Claims Administrator

Panera Delivery Fees Settlement
c/o Kroll Settlement Administration LLC
PO Box 225391
New York, NY 10150-5391
833-462-4684

Class Counsel

Jeffrey Kaliel
KALIEL GOLD PLLC

Tiffany Tiatras
CONSUMER PROTECTION LEGAL LLC

SHAMIS & GENTILE PA

Defense Counsel

James B Saylor
KELLEY DRYE & WARREN LLP