Delta Air Lines COVID cancellations class action settlement

Delta Air Lines agreed to a class action lawsuit settlement to resolve claims it breached its ticket contracts by refusing to refund flights that were canceled during the COVID-19 pandemic.

The settlement benefits Delta ticket holders who received credit for a non-refundable ticket for a flight scheduled to depart between March 1, 2020, and April 30, 2021, that was later canceled by Delta, who requested a refund for the ticket but did not receive one and who had an unused or partially used credit as of Jan. 13, 2023.

Plaintiffs in the Delta Air Lines class action lawsuit claim the airline should have refunded them for flights canceled due to COVID-19 travel restrictions. Although passengers received ticket credits, they argue that they were owed cash refunds based on ticket agreements.

Delta is a prominent airline that books regular flights across the United States and to other countries. Consumers looking for flights may be interested in visiting CheapOair.com.

Delta hasn’t admitted any wrongdoing but agreed to pay an undisclosed sum as part of a settlement to resolve the class action lawsuit.

Under the terms of the Delta settlement, class members can receive either a cash payment or a credit. 

Cash payments will refund class members for any remaining unused credit. Credit payments will maintain unused ticket credits but will add an interest credit of 7% on the original ticket amount. 

Class members who have multiple credits can choose a combination of cash and credit payments. 

The deadline for exclusion and objection is Aug. 31, 2023. 

The final approval hearing for the Delta settlement is scheduled for Oct. 5, 2023.

In order to receive a settlement payment, class members must submit a valid claim form by Sept. 15, 2023.

Who’s Eligible

Delta ticket holders who received credit for a non-refundable ticket for a flight scheduled to depart between March 1, 2020, and April 30, 2021, that was later canceled by Delta, who requested a refund for the ticket but did not receive one and who had an unused or partially used credit as of Jan. 13, 2023.

Potential Award

Varies

Proof of Purchase

Flight information (ticket number, flight date, etc.)

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

09/15/2023

Case Name

Dusko v. Delta Air Lines Inc., Case No. 1:20-cv-01664-ELR, in the U.S. District Court for the Northern District of Georgia

Final Hearing

10/05/2023

Settlement Website

AirlineTicketSettlement.com

Claims Administrator

Dusko v. Delta Air Line Inc.
Settlement Administrator
P.O. Box 2240
Portland, OR 97208-2240
info@AirlineTicketSettlement.com
888-814-6501

Class Counsel

Jeff Ostrow
KOPELOWITZ OSTROW PA

Melissa S Weiner
PEARSON WARSHAW LLP

Annick M Persinger
TYCKO & ZAVAREEI LLP

Roy E Barnes
BARNES LAW GROUP LLC

Defense Counsel

David L Balser
Charles Spalding Jr.
Julia C Barrett
KING & SPALDING LLP