Creative Services data breach $1.2M class action settlement

Creative Services Inc. (CSI) agreed to a $1.2 million settlement to resolve a class action lawsuit claiming it failed to prevent a 2021 data breach that compromised sensitive employee and consumer information.

The settlement benefits consumers and Creative Services employees who used CSI’s services whose personal identifying information was potentially accessed by a third party in a November 2021 data breach.

Plaintiffs in the class action lawsuit claim Creative Services failed to implement reasonable cybersecurity measures. As a result, a November 2021 Creative Services data breach allegedly compromised the personal information, including Social Security numbers, of over 165,000 employees and customers.

Creative Services is a background check, drug screening and security consulting company.

Creative Services hasn’t admitted any wrongdoing but agreed to a $1.2 million settlement to resolve the class action lawsuit.

Under the terms of the Creative Services settlement, class members can receive up to $3,000 for out-of-pocket losses related to the data breach such as bank fees, communication charges, damages from fraud and more. 

Class members can also receive $25 per hour for four hours of lost time for maximum lost time payments of $100.

All class members are eligible for two years of free credit monitoring and identity theft services. 

The deadline for exclusion and objection is June 26, 2023.

The final approval hearing for the Creative Services data breach settlement is scheduled for Sept. 7, 2023.

In order to receive settlement benefits, Class Members must submit a valid claim form by Aug. 10, 2023.

Who’s Eligible

Consumers and Creative Services employees who used CSI’s services whose personal identifying information was potentially accessed by a third party in a November 2021 data breach

Potential Award

$3,100

Proof of Purchase

Documentation of data breach-related expenses.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

08/10/2023

Case Name

Kondo, et al. v. Creative Services Inc., Case No. 1:22-cv-10438-DJC, in the U.S. District Court for the District of Massachusetts

Final Hearing

09/07/2023

Settlement Website

CreativeServicesDataBreachSettlement.com

Claims Administrator

Creative Services Data Breach Settlement
c/o Claims Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA 19103
Info@CreativeServicesDataBreachSettlement.com
888-614-5993

Class Counsel

David Lietz 
Milberg Coleman Bryson Phillips Grossman PLLC

Defense Counsel

Joseph J Orzano
SEYFARTH SHAW LLP

Jesse Brown LaFlamme
WILSON ELSER MOSKOWITZ EDELMAN & DICKER LLP