CareCentrix, AMCA data breach $6.3M class action settlement

CareCentrix has agreed to a $6.3 million settlement to resolve a class action lawsuit in relation to an American Medical Collection Agency (AMCA) data breach.

The settlement class is made up of those in the United States whose personally identifiable information was alleged as potentially exfiltrated between Aug. 1, 2018, and March 30, 2019, in the AMCA security incident. 

The lawsuit alleged negligence and a long list of accusations, including the violation of the Connecticut Unfair Trade Practices Act, the New York Consumer Law for Deceptive Acts and New York’s data breach laws concerning delayed notification to the settlement class representatives. 

CareCentrix formerly used a company named Retrieval-Masters Creditor’s Bureau, Inc., doing business as AMCA, to pursue outstanding amounts owed by healthcare benefit recipients for whom it had coordinated benefits.

AMCA is part of a debt-collection agency that specializes in medical debt collection. According to a news release from the Office of the Attorney General for the District of Columbia, “AMCA failed to detect the intrusion despite warnings from banks that processed its payments. The unauthorized user was able to collect a wide variety of personal information, including Social Security numbers, payment card information, and, in some instances, names of medical tests and diagnostic codes.”

CareCentrix denies wrongdoing but has offered the class action lawsuit settlement to avoid the risk associated with a trial.

Class members have the option of filing a claim for reimbursement of up to $5,000 for verifiable expenses associated with the CareCentrix and AMCA data breach, including up to 10 hours at $25 per hour for verified and documented time spent taking preventative measures and time spent remedying issues caused by the data breach; or they may claim an alternative compensation of up to $50. Both of these amounts are subject to pro rata adjustments, depending on the number of claims filed.

Class members residing in California are entitled to an additional $50, which also may be increased or decreased depending on the number of claims submitted. 

Members of the class may also enroll for up to three years of credit-monitoring services.

Class members must submit a claim form, found on the CareCentrix settlement administrator website, to be eligible for any payment.

Class members may exclude themselves from the CareCentrix and AMCA data breach settlement class or object to the settlement in writing by Oct. 3, 2023.

The final approval hearing in the CareCentrix class action lawsuit settlement will be held Oct. 31, 2023.

The claim form deadline is Jan. 31, 2024.

Who’s Eligible

Those in the United States whose personally identifiable information was alleged as potentially exfiltrated between Aug. 1, 2018, and March 30, 2019, in the American Medical Collection Agency security incident.

Potential Award

Varies

Proof of Purchase

Third-party documentation such as credit card statements, bank statements, invoices, telephone records or receipts

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

01/31/2024

Case Name

In re: American Medical Collection Agency Inc. Customer Data Security Breach Litigation, Civil Action No. 19-md-2904 (MCA)(MAH), in the U.S. District Court for the District of New Jersey.

Final Hearing

10/31/2023

Settlement Website

AMCADataSettlement-CCX.com

Claims Administrator

CareCentrix Settlement Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA19103
844-541-1114

Class Counsel

James Cecchi
CARELLA BYRNE CECCHI OLSTEIN BRODY & AGNELLO PC

Joseph J DePalma
LITE DEPALMA GREEBERGY & AFANADOR LLC

Amy E Keller
DICELLO LEVITT LLC
HAUSFELD LLP

Defense Counsel

Lane Davis William Brown and David Dill
Nelson Mullins Riley & Scarborough LLP