British Airways canceled flights class action settlement

Update:

• Final approval was granted for this class action settlement on Nov. 15, 2022.
• Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.

British Airways agreed to a class action lawsuit settlement to resolve claims it failed to properly refund consumers for flights canceled due to COVID-19. 

The settlement benefits consumers who purchased a ticket for a British Airways flight that was canceled between March 1, 2020, and Dec. 31, 2021, where the customer did not cancel the flight or fail to show up, the customer did not receive a refund or rebooking and the customer received a voucher from British Airways that they have not used.

British Airways is a global airline that connects travelers to and from the United Kingdom. Recently, the airway has had to cancel hundreds of trips due to staff shortages. In 2020 and 2021, the airline was forced to cancel flights for another reason — COVID-19.

Countless airlines were forced to cancel their flights due to COVID-19. Although airlines eventually adapted to the pandemic to continue operations, consumers took legal action against British Airways for canceled flights. Consumers say they were denied refunds for canceled flights. Instead, British Airways allegedly issued vouchers for future travel.

British Airways hasn’t admitted any wrongdoing but agreed to a class action settlement to resolve these allegations. The settlement fund total is not public.

Under the terms of the settlement, class members can receive a full refund for canceled flights scheduled for March 1 to Nov. 19, 2020.

In addition, these consumers can also receive additional payments. Additional payments will be either 4% of the value of their unused flight voucher or $25, whichever is greater.

Class members whose flights were scheduled for Nov. 20, 2020, to Dec. 31, 2021, can receive a refund for the full amount of their unused voucher. The voucher will then be canceled. 

Settlement deadlines vary depending on each class members’ notice ID.

For class members who received a notice ID that starts with BRA1, the deadline for exclusion and objection is Oct. 11, 2022.

For class members who received a notice ID that starts with BRA2, the deadline for exclusion and objection is Oct. 25, 2022. 

The final approval hearing is scheduled for Nov. 15, 2022, regardless of notice ID.

In order to receive benefits from the British Airways class action lawsuit settlement, class members must submit a valid claim form.

Class members who received a notice ID that starts with BRA1 must submit a valid claim form by Oct. 3, 2022.

Class members who received a notice ID that starts with BRA2 have until Oct. 25, 2022, to submit a claim form.

Who’s Eligible

Consumers who purchased a ticket for a British Airways flight that was canceled between March 1, 2020, and Dec. 31, 2021, where the customer did not cancel the flight or fail to show up, the customer did not receive a refund or rebooking and the customer received a voucher from British Airways that they have not used.

Potential Award

Varies

Proof of Purchase

Unique class member identifier provided with the class notice

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

BRA1 must submit a valid claim form by 10/3/2022
BRA2 must submit a valid claim form by 10/25/2022

Case Name

Ide, et al. v. British Airways, PLC (UK), 20-cv-03542-JMF, in the U.S. District Court for the Southern District of New York

Final Hearing

11/15/2022

Settlement Website

FlightRefundSettlement.com

Claims Administrator

British Airways, PLC Settlement Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA 19102
Info@FlightRefundSettlement.com
844-443-0441

Class Counsel

Shanon J Carson
BERGER MONTAGUE PC

John G Albanese
BERGER MONTAGUE PC

Adam Polk
Scott Grzenczyk
Tom Watts
GIRARD SHARP LLP

Defense Counsel

Keara Gordan
Colleen M Carey Gulliver
Haley Torrey
Michael Manzo
DLA PIPER