CVS eye drops class action lawsuit overview:
- Who: Plaintiff Georgiann Jordan filed a class action lawsuit against CVS Pharmacy Inc.
- Why: CVS eye drops are allegedly not “safe and effective” as advertised because they contain a potentially harmful preservative.
- Where: The CVS class action lawsuit was filed in New York federal court.
How to find help: Consumers who suffered from a bacterial infection, vision loss, other injury or death after using EzriCare eye drops, Delsam Eye Drops or Delsam eye ointment could join a lawsuit investigation.
CVS Pharmacy Inc. falsely advertises its homeopathic pink eye drops product as safe and effective even though it is allegedly not capable of delivering the promised results, according to a class action lawsuit filed Sept. 17 in New York federal court.
Plaintiff Georgiann Jordan says she purchased the drops because she believed the claims on the front label indicating the product “Relieves: Redness, Burning, Watery discharge, Gritty sensation.”
Based on the label’s representations, Jordan says she believed that the product would do what it claimed. She also says that she expected the CVS eye drops to be safe and effective because she trusts the CVS Health brand to be a respected and credible store.
Had she known that the CVS eye drops contained a potentially harmful preservative, Jordan would not have paid as much for them or would not have purchased them at all, the CVS class action lawsuit alleges.
CVS eye drops contain potentially harmful silver sulfate preservative, plaintiff says
The CVS class action lawsuit notes that products designed to be administered directly into the eyes pose a greater risk of harm because eye drops bypass some of the body’s natural defenses.
The U.S. Food and Drug Administration has also expressed “significant concerns regarding [the] safety” of the use of silver sulfate, a preservative that may cause irreversible bluish-gray discoloration of the skin and eyes when used over a long period of time.
The FDA reportedly declared the drops violated a regulation stating that ophthalmic preservatives should be “suitable and harmless” due to the addition of silver sulfate as a preservative.
Jordan filed the class action lawsuit on behalf of herself and a proposed class of other New Yorkers who purchased the allegedly falsely advertised product in the state.
CVS recently reached a nearly $4 million class action settlement over claims it falsely advertised lidocaine products as “maximum strength.” If you purchased certain CVS lidocaine products, you have until Nov. 20, 2023, to file a claim for a potential cash payment.
What do you think about the claims that CVS eye drops contain a potentially dangerous preservative? Join the discussion in the comments.
Jordan is represented by Spencer Sheehan of Sheehan & Associates PC.
The CVS eye drops class action lawsuit is Georgiann Jordan v. CVS Pharmacy Inc., Case No. 1:23-cv-00979, in the U.S. District Court for the Western District of New York, Buffalo Division.
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17 thoughts onCVS eye drops class action claims product falsely advertised as safe, effective
I lost sight in my left eye last year. It started with a. Corneal ulcer which led me ar first to use over the counter eyedrops..I always picked up my eye drops with my regular orescriotions at CVS. It got so bad I eventually went to a local e.r. and what I thought was a simple eye infection turned out to be a corneal ulcer. I thought it was odd because I don’t wear contact lenses anymore. After 2 months on antibiotic eye drops no improvement and more e.r.’s, more entibiotic eyedrops and antibiotics I then went back to CVS eyedrops but still it got worse. IThis went from March to August 2033..then a truly nasty case of conjunctivitis and 2 weeks later a blue fillm over my eye. Went to another eye specialist who confirmed my cornea had disintegrated. The only solution was a corneal transplant. I did not and will not get it done due yo the fact I don’t do well on surgery. I can’t walk anymore due to infections from 6 failed hip replacements. I found out about the recalled eyedrops 2 months after completely losing my eyesight. I finally got the answer when I saw the recall.
PLEASE ADD ME TO THIS
I’ve been using cvs and equate eye drops for years as they’re cheaper and I use them very often. Mostly I use cvs brands. I have used name brand a few times. This year alone my eyes have gotten much worse. I have glasses I use but I prefer my bifocal contacts and I now have to wear reader’s while wearing my contacts in order to not only read but to see a little clearer. It’s still a bit blurry. I just kept thinking maybe it’s due to aging or something. The eye drops sometimes did burn when putting them in but I thought maybe my eyes were just so irritated that that’s why it burned. I still have a few of the bottles but no longer using them of course. I’m now not only very scared of what’s happening to my eyes and eye sight, I’m wondering if using these eye drops has caused these issues. The eye doctor never said anything regarding the drops causing any issues, just said I’d probably have to now always use the readers even when wearing my contacts otherwise just wear my glasses. I don’t even want to go to another dr because I feel like they’re standing by the side of these makers instead of their patients. How are people supposed to get the proper help needed in such situations?! How are we to know were not losing our eye sight due to the contamination in these eye drops?! Instead were supposed to trust the drs that it’s just due to aging or not properly caring for our eyes, to which is far from the truth! The drs are why I started using the drops as I was told it would help with my dryness and or irritations etc. I’m truly scared! And I cannot afford anymore surgeries of any kind, let alone one insurance doesn’t help with such as eye corrections. What will be my eye sight be by the next coming weeks, months… very scary!
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PLEASE ADD ME TO THIS AS WELL
I have blurry vision since I started using these eye drops I thought it would clear up