X.AI class action lawsuit overview:
- Who: Plaintiff Devin Rose filed a class action lawsuit against X.AI LLC and X.AI Corp.
- Why: The plaintiff claims X.AI hides automatic renewal terms for its SuperGrok plans and makes them difficult to cancel.
- Where: The X.AI class action lawsuit was filed in California federal court.
A new X.AI class action lawsuit claims the company uses deceptive automatic renewal tactics to trap consumers in Grok subscriptions they no longer want.
In a lawsuit filed on June 11, plaintiff Devin Rose claims X.AI hides the automatic renewal of its three SuperGrok subscription tiers and makes canceling them difficult.
He claims he paid $30 for a one-month SuperGrok plan on or around July 12, 2025, then tried to cancel on the web and in the Grok app before the month ended. “However, X.AI’s cancellation process was so difficult, lengthy and confusing that Mr. Rose was unable to cancel,” the X.AI class action lawsuit says.
Rose further claims X.AI went on to bill him $30 on or about Aug. 12, Sept. 12 and Oct. 12, 2025, without his authorization.
“It is not an accident that so many of X.AI’s customers are paying for unwanted subscriptions. It is the desired result of X.AI’s intentional and bad-faith design choices,” the class action lawsuit says.
Rose claims X.AI “has successfully reaped millions of dollars in unlawful charges,” including from him.
Grok subscriptions take nine steps to cancel, plaintiff claims
Rose argues canceling Grok subscriptions requires “at least nine steps across at least seven screens,” including clicking a cancel button at least five times.
The process starts with an unlabeled icon, and the word “cancel” does not appear for the first four steps. Highlighted buttons urge consumers to keep their subscriptions while cancel options blend into the background, and discount offers sometimes interrupt the process, the lawsuit claims.
The class action lawsuit alleges X.AI violated California consumer protection laws and the federal Electronic Fund Transfer Act, which requires written consent for recurring electronic payments. It also asserts conversion, unjust enrichment and other claims.
Rose wants to represent a nationwide class of SuperGrok subscribers who were automatically renewed and charged, a nationwide class of those who paid by debit card or electronic bank transfer and a California subclass.
The plaintiff demands a jury trial and requests injunctive relief, restitution, punitive damages and at least $100 million in compensatory damages.
Meanwhile, X.AI is facing another class action lawsuit alleging Grok shares user data with Google, Meta and TikTok, including sensitive information about finances, health and legal issues.
Have you had trouble canceling a Grok subscription? Let us know in the comments.
The plaintiff is represented by James Austin Long of Long Law P.C. and Daniel Kieselstein of Wittels McInturff Palikovic.
The X.AI class action lawsuit is Rose v. X.AI LLC, et al., Case No. 5:26-cv-05648, in the U.S. District Court for the Northern District of California.
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