Valvoline sued in class action alleging oil changes failed to meet vehicle specifications

Valvoline class action overview:

• Who: Plaintiff Robert Campbell filed a class action lawsuit against Valvoline Inc.
• Why: Campbell claims Valvoline failed to use oil that met the vehicle manufacturer’s specifications when performing oil changes.
• Where: The Valvoline oil change class action lawsuit was filed in Indiana federal court.

A new class action lawsuit claims Valvoline failed to use oil that met the vehicle manufacturer’s specifications when performing oil changes for consumers.

Plaintiff Robert Campbell claims Valvoline used oil of a different viscosity than specified by the vehicle manufacturer, resulting in out-of-pocket losses, decreased performance, engine damage and loss of warranty coverage.

Campbell says that when he had his 2025 Kia Sorento serviced at a Valvoline location in Westfield, Indiana, on or about Oct. 8, 2025, Valvoline replaced the engine oil with its own 5W-30 oil despite the vehicle manufacturer’s specification that only 0W-30 oil be used.

Campbell wants to represent a nationwide class and an Indiana subclass of consumers who had their vehicle engine oil replaced at a Valvoline Instant Oil Change location with oil that did not conform to the vehicle manufacturer’s specifications.

“Plaintiff seeks classwide relief for breach of contract, breach of the implied warranty of fitness for a particular purpose, violation of the Indiana Deceptive Consumer Sales Act and unjust enrichment,” the Valvoline class action lawsuit says.

Valvoline class action alleges repeated improper oil use and denied refund

Campbell says that after he discovered Valvoline did not use the oil specified by Kia, he asked for a refund but was instead given a different oil that also did not meet the manufacturer’s specifications. This left him no choice but to have the oil replaced a third time by another service provider at his own expense, the lawsuit says.

“The contract included, expressly or by implication, a term that [Valvoline] would install engine oil that met the manufacturer’s specified viscosity grade and performance requirements for the vehicle,” the Valvoline class action lawsuit says.

Campbell claims Valvoline is guilty of breach of contract, breach of implied warranty of fitness for a particular purpose, violation of the Indiana Deceptive Consumer Sales Act and unjust enrichment.

Campbell demands a jury trial and requests declaratory and injunctive relief and an award of actual, statutory and treble damages for himself and all class members.

Have you had your oil changed at a Valvoline location? Let us know in the comments.

The plaintiff is represented by William M. Sweetnam of Sweetnam LLC.

The Valvoline class action lawsuit is Campbell v. Valvoline Inc., Case No. 1:26-cv-00291-JRS-TAB, in the U.S. District Court for the Southern District of Indiana.

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