Anne Bucher  |  August 16, 2018

Category: Consumer News

Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.

An Illinois federal judge has granted certification to a class action lawsuit alleging Sears sold deceptive “repair and replace” master protection agreements.

Plaintiffs Nina Greene and Gerald Greene claim that they entered into and paid for several appliance-service agreements with Sears from 1994 to 2014, but that these agreements did not actually cover their products.

The plaintiffs say that the Sears defendants breached their agreements, engaged in deceptive business practices and were unjustly enriched by selling “repair or replace” master protection agreements for appliances that Sears had no intention of repairing or replacing.

The plaintiffs sought to certify a proposed Class of consumers who paid for aftermarket master protection agreements (MPAs) for products that were not covered by or eligible for coverage under the MPA, and who did not receive a full refund.

The plaintiffs also seek to certify a Class of Pennsylvania residents for claims under the Pennsylvania Unfair Trade Practices and Consumer Protection Law.

Defendants Sears Protection Company; Sears, Roebuck and Co. and Sears Holdings Corporation fought against Class certification, arguing that the plaintiffs cannot adequately represent the Class, that the Class definition is too broad, and that there is insufficient commonality and predominance to justify handling the case as a class action lawsuit.

U.S. District Judge Jorge L. Alonso found that the class action requirements for numerosity and commonality have been met. He found the plaintiffs “demonstrate a commonality of issues consistent with their theory of breach, unjust enrichment, and consumer fraud.”

“Whether Sears sold policies for products that it did not and could not cover is a central question common to the class, and capable of proof at trial through common evidence,” Judge Alonso continued. “Defendants’ insistence that they had no such policy, that MPAs are variable, and that Sears ultimately provided some performance under consumers’ MPAs does not defeat this common contention.”

Judge Alonso also agreed with the plaintiffs’ assertion that they were injured because of the Sears defendants’ sale of MPAs on non-covered items and the fact that they did not receive a full refund.

“That Plaintiffs received a partial refund may affect their damages, but it does not exclude them from the class,” the judge said. “Because Plaintiffs’ claims are based on the same legal theory as those of the class, typicality is satisfied.”

The judge agreed with the Sears defendants’ argument that the limitations period proposed by the plaintiffs was too broad, and limited the nationwide Class to individuals and entities who paid for aftermarket MPAs since March 25, 2005 for products that were not covered by nor eligible for coverage under the MPA and did not receive a full refund.

The Pennsylvania Class is limited to a Class of Pennsylvania residents who paid for aftermarket MPAs since March 25, 2004 to the present and who did not receive a full refund.

A status hearing for the Sears protection plan class action lawsuit has been scheduled for Aug. 29.

The plaintiffs are represented by Marvin A. Miller, Lori A. Fanning and Kathleen E. Boychuck of Miller Law LLC and by Andrew Joseph Belli, David M DeVito, Deborah R. Gross and Benjamin Michael Mather of Kaufman Coren & Ress PC.

The Sears Protection Plan Class Action Lawsuit is Nina Greene, et al. v. Sears Protection Company, et al., Case No. 1:15-cv-02546, in the U.S. District Court for the Northern District of Illinois, Eastern Division.

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.

156 thoughts onSears Master Protection Agreement Class Action Lawsuit Gets Certified

  1. Angela Henry says:

    Is this claim settled?
    I have a complaint against sears

  2. Rose Williams says:

    Called Sears Home Repair to fix Water Heater originally installed by Sears – they sent out technician out to my home knowing they could not fix or replace the Water Heater – they charged credit card for diagnosis and for Protection Plan – I didn’t realize cc had been charged until I received Home Protection service plan mailed to me. This was a total scam – they couldn’t fix or Water Heater Sears install let alone entrusting them to fix or replace something they did not install. They refused to give me full refund. There is no way I would use SEARS. Thanks Kay 613901.

  3. Joan Howe says:

    They took payment out of my bank account without my permission for the coverage then when my washer broke and I called they took more money out for a copay to have someone come check it then told me they had nobody to come check it. When I told them I wanted my money refunded and wanted to cancel my warranty they hung up on me. Tried numerous times to call back and was either transferred around then hung up on or not answered at all. They are a scam and shouldn’t be allowed to be selling this fake coverage

  4. Willette Taylor says:

    My oven went out January 15 ,2024 called it in. appt. around January 25 ok fine. they came out and could not fix it needed parts. ok fine waiting for parts. I’m knowing of at least 2 parts needed they come in. I called and set appointment the automated phone call says i have a nice day and hang up. parts to be delivered and call back when it comes. I call at least once a week to fine out whats going on and the automated Hage up all the time. I go online to look up other numbers to call. no help whatsoever. I finally get to chat with someone March 1 yes see how long that is. who was to start a claim replace my range because it had been more than 22 days. for my repair. no I’m looking for the agreement to see the process and can’t fine it at all. March 11, 2024, I finally get to talk to someone and now they have found the parts. to be delivered to me today as he said. well, I go home, and no parts delivered, so call again the next day part are to be delivered today by usps. I’m about really done with sears and their service agreements. and all they can say is I’m sorry for the inconvenient in 3days I have been without my oven for 3 months. and after covid I had to start a side hustle of baking cakes and cookies I had to turn down several request a month for cakes and or cookies. Not a happy camper now with Sears.

1 9 10 11

Leave a Reply

Your email address will not be published. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Required fields are marked *

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.