Anne Bucher  |  February 16, 2018

Category: Consumer News

kenmoreSears Holding Corp. is facing a class action lawsuit alleging it sells Kenmore dryers with defective lint screen covers that damage clothing.

“Here, the Lint Screen Covers protrude into the machines so that they catch items of clothing and damage them,” plaintiffs Michael Smith and Lisa Alberton allege in the Sears class action lawsuit.

The lint screen protrusion allegedly allows excess lint to build up in the dryers, increasing the risk of dryer fires.

“The Defect results in consumers being forced to spend money on unnecessary repairs to both their clothing and to the Dryers themselves, and occurs in both Defendant’s gas and electric Dryers,” the Kenmore dryer class action lawsuit says.

Smith and Alberton allege that the “Internet is replete with consumer complaints” about the Kenmore dryer defect and the damaged clothing that results from the alleged defect. However, Sears has failed to disclose that its Sears and Kenmore-brand dryers are defectively manufactured and/or designed.

According to the Sears class action lawsuit, both Smith and Alberton purchased Kenmore-brand dryers and discovered that the lint screen cover was not sitting flush in the dryer, causing them to suffer damaged clothing as a result of the alleged defect.

Smith says he contacted Sears when he noticed that the lint screen was not sitting flush in the dryer and that his clothing began catching on the screen cover and was damaged. When he contacted Sears, he was reportedly sent a replacement lint screen cover that was exactly the same as the one about which he had complained.

He contacted Sears again and was allegedly informed that the only solution to his damaged clothing problem was to have a professional repairman service the Kenmore dryer.

According to the Kenmore dryer class action lawsuit, Smith paid a repairman $79 to disassemble the lint screen cover, clean out the accumulated lint, and reinstall the lint screen cover. This attempted repair did not fix the issue, Smith says.

Alberton claims she reported similar issues and purchased a new lint screen cover, but noticed that the new cover also did not sit flush in the dryer and that clothing would catch on it and become damaged. She contacted Sears and scheduled a service call. The service repair technician allegedly recommended that she pay an estimated $400 to have the entire dryer lint screen cover replaced. She did not agree to the repair but paid $90 for the service call, the Kenmore class action lawsuit says.

The plaintiffs seek to represent a national Class, an Illinois Class and a Pennsylvania Class of consumers who purchased one or more Sears or Kenmore dryers in the United States, Illinois and/or Pennsylvania.

The Kenmore dryer class action lawsuit asserts violations of the Illinois Consumer Fraud and Deceptive Business Practices Act, violations of the Illinois Uniform Deceptive Trade Practices Act, breach of the implied warranty of merchantability, violations of the Pennsylvania Unfair Trade Practices and Consumer Protection Law, negligence, negligent misrepresentation, common law fraud, and unjust enrichment.

Smith and Alberton are represented by Bryan L. Clobes, Daniel O. Herrera and Brian P. O’Connell of Cafferty Clobes Meriwether & Sprengel LLP and by Joseph G. Sauder, Matthew D. Schelkopf and Joseph B. Kenney of McCune Wright Arevalo LLP.

The Kenmore Dryer Lint Screen Cover Class Action Lawsuit is Michael Smith and Lisa Alberton v. Sears Holding Corp., Case No. 1:18-cv-01142, in the U.S. District Court for the Northern District of Illinois, Eastern Division.

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211 thoughts onSears Class Action Says Kenmore Dryer Lint Screens Damage Clothing

  1. Kristen says:

    Same problem here, we already purchased a new lint trap one time and now clothes got stuck on it and completely broke the lint trap. How do we resolve this?

  2. Lauren says:

    Wow! Same same same to all this. How do we gwtbb by it resolved?

  3. Lauren A. Cohen says:

    How do I get added to this case. I’m incredibly u happy that this dryer has ruined so many of my clothes and sheets with this exact problem.
    Thanks.
    [email protected].

  4. Leslie Gaare says:

    Please add me to this class action. I have had multiple items ruined!

  5. Clinton Crawford says:

    Add me too…I had to replace the fairly new dryer but I do so have the original if you need evidence.

  6. Tad A. Strube. CR. East, Topeka, Illinois says:

    Please help me on this issue as well, I have replaced the lint screen several times and also the back of the drum itself! It has ruined all my clothes ,bedding towels everything I own that has been dryer in this machine! The part has been been replaced before along with the lint screen. The part on the back of drum ( the whole inside back of my dryer) is like razor blades! I’ve complained so many times and of course now they say the warranty is expired!. I’m so frustrated as I’m disabled and has continued since Iv owned this dryer! Please help me! You would shred your hand on the holes in the back of my dryer!.

  7. Gina Heinz says:

    Please add me to the list. I have replaced the lint screen, thinking that would fix the problem, but it did not. I have lost so many clothes to this issue, even sheets get wound around and ripped. Our local Sears store has closed for more than 2 years now. Kenmore Elite used to be top of the line.

  8. Beth Piette says:

    Same issue with dryer lint screen.

  9. Mary E Scalzo says:

    And I thought I was the only one!!! After 2 years of clothes being destroyed, yesterday my entire lint screen was mangled in my dryer!!!! Not a happy girl!!!! Add me to your list!!!

  10. Fallon Plunkett says:

    Please add us to the list too. I’m tired of destroyed clothes

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