Olympic Rescue It Resurfacer promises to breathe new life into worn wood and concrete.
The company’s advice to consumers with a worn out deck is: “Don’t replace it. Rescue it!”
Olympic claims that the product can be used on concrete and wood surfaces, both horizontal and vertical. Weathered, structurally sound wood, rough broom-swept concrete, new concrete that has been cured a minimum of 30 days, and new wood when a non-slip texture is wanted are all appropriate surfaces to use the stain, according to the manufacturer.
With promises to turn the old into something new again, many customers were eager to go out and purchase the Olympic stain and get started on their home improvement projects. Olympic provides set-by-step instructions via video and printable instructions available on their website.
Consumers must ready their deck, clean the wood, sand the surface, and caulk, then apply Rescue It! Olympic stain to the surface. Specific pointers are also given for using the stain on wood or concrete.
Olympic has been a trusted brand for a number of years, so most homeowners had the idea that this product would live up to its expectations. However, for many, long hours of hard labor and money spent on prep and the Olympic Rescue It! product just turned into a huge headache.
Consumer Complaints
Most consumer complaints say the Olympic stain looked nice when it was first applied, but after a few weeks or a couple of months, they started noticing the problems.
Many people who wrote positive reviews of the product claim feeling duped into thinking it was great because they wrote the reviews early.
YouTube videos, blog posts and even consumer complaint sites seem to tell a different story after only a few months have passed after the product was applied.
Some of the most common complaints were:
- Peeling
- Bubbling
- Gets very hot, not “barefoot friendly” for humans or pets
- Where the stain does stick, it is nearly impossible to get off
- Not waterproof
- Splinters flake off after initially being locked down
- Did not fill cracks up to ¼” as stated
- Power washing will not remove the treatment
Many have had to purchase new boards for the wood on decks and railings, redo the entire project themselves, or hire professionals to remove the stain and repair the damage that was done by the product.
Olympic Rescue It! Company Guarantee
On Olympic’s website, their warranty states, “Olympic guarantees satisfaction with the application and performance properties of this product when applied to a properly prepared surface in accordance with label directions. This guarantee is limited to your choice of product replacement or refund of the purchase price.”
While it does appear that Olympic is responsive to complaints in some of the review areas, the comments from customers say that Olympic has not gone beyond offering a different product or providing a refund for the purchase price.
Consumers feel that after all the time, hard labor, and other money invested in the restoration, Olympic’s response simply has not been enough for the issues the homeowners are faced with after their unsuccessful restorations.
Olympic Rescue It Lawsuit Information
Currently, lawyers are reviewing complaints from customers and are conducting an Olympic Rescue It! class action lawsuit investigation. If you have used Olympic Rescue It! Resurfacer to refinish any wood or concrete surfaces and have had any of the cracking, peeling, bubbling or other issues listed above, you may have a legal claim.
Join a Free Olympic Rescue It Class Action Lawsuit Investigation
If you used Olympic Rescue It! Resurfacer to refinish your wood deck or concrete patio in the last couple of years only to have it peel or crack months after applying the product, you may have a legal claim.
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