Man Files ADT Security Robocall Lawsuit Over Constant Calls

A Tennessee resident recently filed an ADT Security robocall lawsuit, alleging that the company persisted in making phone calls in violation of the TCPA.

The plaintiff, Donald M., alleges in his ADT Security robocall lawsuit that he has been receiving robocalls from ADT Security for a period of approximately four years, as the company attempted to pursue an alleged debt.

These calls were allegedly made using an automatic telephone dialing system without Donald’s express permission, which is required for such calls under the terms of the TCPA. Autodialers may dial numbers at random, in a sequence, or may use a prerecorded voice.

Donald alleges the calls were made from several different phone numbers. But when Donald called back, he says the numbers would play a pre-recorded voice message saying, “Welcome to ADT. Always there. Please hold while I transfer you.”

Donald waited at least once to speak to a live representative of ADT, and then told the ADT representative to stop placing robocalls to his cell phone, thereby revoking any prior express consent he may have inadvertently given. With his express consent revoked, and ADT clearly informed, he argues the company should have stopped calling immediately.

However, the ADT Security robocall lawsuit claims that the calls just kept coming.  According to the ADT Security robocall lawsuit, between May 2017 and the lawsuit’s filing, ADT made around 200 of these calls to Donald’s phone.

According to the ADT Security robocall lawsuit, the TCPA was enacted to “prevent companies like ADT from invading American citizens’ privacy and prevent abusive robocalls.”

The Telephone Consumer Protection Act

The Telephone Consumer Protection Act, or TCPA, was first initiated in 1991. The TCPA was intended to protect consumers from unwanted solicitation through technology. The TCPA focuses on the placement of unwanted robocalls, the use of an auto dialer, or pre-recorded messaging system to contact consumers who have not given their explicit permission to receive such calls. As new technology such as cell phones has emerged, the TCPA has further expanded to include text messaging as well.

According to the Federal Communications Commission, or FCC, reports of TCPA violations are extremely common. The FCC received more than 215,000 individual TCPA complaints in 2014 alone.

Bringing a TCPA Lawsuit

Filing a TCPA lawsuit over unwanted autodialer calls can help force companies to comply with TCPA rules. Plaintiffs who bring claims successfully may be rewarded with a set amount of statutory damages per individual violation.

If you have received something like the robocalls detailed in this ADT Security robocall lawsuit from a company without having given permission to receive such calls, you may be able to receive compensation for each violation.  It is important to keep messages and phone records of the robocalls placed to your phone.  Effective TCPA lawsuits require proof of the company’s violations. .

The ADT Security Robocall Lawsuit is Case No. 2:17-cv-02710-JPM-dkv, in the U.S. District Court for the Western District of Tennessee.

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

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