LG Dishwasher LED Control Panel Defect Class Action Lawsuit Overview:
- Who: Mark Wheeler filed a class action lawsuit against LG Electronics USA, Inc.
- Why: Wheeler claims LG knowingly sells some of its QuadWash-enabled dishwashers with defective LED control panels.
- Where: The class action lawsuit was filed in California federal court.
LG Electronics USA knowingly sells certain dishwashers containing defective LED control panels, a new class action lawsuit alleges.
Plaintiff Mark Wheeler claims some of LG’s QuadWash-enabled dishwashers are eventually rendered “inoperable” due to the alleged LED control panel defect.
Wheeler claims moisture is able to penetrate the LED control panels and damage the electronic parts within them on account of the defect.
The water damage eventually renders the dishwasher’s control panel “unresponsive” and makes it so that it can no longer be used to “commence a wash cycle as expected or intended,” the LG class action alleges.
Wheeler claims LG has known about the defect since at least 2015 due to receiving consumer complaints but yet has failed to either remedy the issue or disclose it to the public.
“Although LG has long known, or had reason to know, that Class Dishwashers’ Control Panels are Defective and are unfit for their ordinary and intended purpose and incapable of performing as warranted, LG failed to disclose and actively concealed this material fact from Plaintiffs and the Class,” the LG class action states.
LG Class Action Claims Replacement Dishwasher Part Also Likely Fail
Wheeler argues the only way for a consumer to be able to continue using the dishwasher is to replace the control panel with a “non-defective replacement component,” which will also “likewise fail shortly after installation.”
“Because LG repairs Class Dishwashers using defective Control Panels that are doomed to fail, its warranty offers little in the way of actual relief and fails of its essential purpose,” the LG class action states.
Further, Wheeler argues LG adds “insult to injury” by claiming the defect does not exist after its one-year “labor and parts” warranty ends, at which point he says the company declines to offer further coverage.
Wheeler claims LG is guilty of breach of express warranty and breach of implied warranty of merchantability and is in violation of the Magnuson-Moss Warranty Act.
Wheeler wants to represent a nationwide class and California subclass of consumers who have purchased one or more of an affected LG QuadWash-enabled dishwasher.
Plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with compensatory and punitive damages for himself and all class members.
LG agreed to pay $1.5 million last year to resolve claims it sold defective refrigerators that failed to maintain the temperature level necessary to preserve perishables such as food and medicine.
Have you purchased an LG QuadWash-enabled dishwasher containing a defective LED control panel? Let us know in the comments!
The plaintiff is represented by Alex R. Straus, Gregory F. Coleman, Adam A. Edwards and Mitchell M. Breit of Milberg Coleman Bryson Phillips Grossman, PLLC.
The LG Dishwasher LED Control Panel Defect Class Action Lawsuit is Wheeler v. LG Electronics USA, Inc., Case No. 1:22-cv-00459, in the U.S. District Court for the Eastern District of California.
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172 thoughts onLG Class Action Alleges Company Sold Defective Dishwashers
I’ve experienced disappointment after spending hard earned cash on a new LG dishwasher, only to be told there is nothing they can do about it. We managed work arounds to get the unit to work, shutting off the breaker and then to restart.
Bought new, it developed the flashing LED control panel issue and would shut down.
Model# LDF5545ST.
Was wondering what the outcome of the ligation was and if there is someone I can call for help to resolve this issue. LG has sent me a rejection/denial email regarding this issue.
Yes LG is repeating taking our money and not fixing these horrible dishwashers. I’ve repaired it 3 times and the first two was within the first year so the last one I had to pay. The warranty book I have states 5 year board warranty but they wouldn’t pay. Now it’s making another loud noise the motor is going out. It’s only 3 years old shame on you LG! You will never get a penny from me again and I tell everyone not to buy your products.
I have the same issues as the other customers that have posted comments. I cannot afford a new dishwasher. I feel the company needs to make this right.
I had an LG QuadWash-enabled dishwasher that failed.
This is exactly what is happening to my LG dishwasher. I bought it in May of 2023 and here it I’d September 2024 and my control panel is doing the same. Flickering panel and non responsive. How do I proceed with this class action lawsuit? This dishwasher show last us at least 5 years minimum
Bought my LG quad wash 4/23 and it has the same problems – flashing, beeping, turning itself off mid-cycle. Now it won’t run at all now and it’s just over a year old. So frustrating because it has all the features I like and did a good job while it actually worked. At this price point it should last 8-10 years. How do I get in on the lawsuit?