LG Dishwasher LED Control Panel Defect Class Action Lawsuit Overview:
- Who: Mark Wheeler filed a class action lawsuit against LG Electronics USA, Inc.
- Why: Wheeler claims LG knowingly sells some of its QuadWash-enabled dishwashers with defective LED control panels.
- Where: The class action lawsuit was filed in California federal court.
LG Electronics USA knowingly sells certain dishwashers containing defective LED control panels, a new class action lawsuit alleges.
Plaintiff Mark Wheeler claims some of LG’s QuadWash-enabled dishwashers are eventually rendered “inoperable” due to the alleged LED control panel defect.
Wheeler claims moisture is able to penetrate the LED control panels and damage the electronic parts within them on account of the defect.
The water damage eventually renders the dishwasher’s control panel “unresponsive” and makes it so that it can no longer be used to “commence a wash cycle as expected or intended,” the LG class action alleges.
Wheeler claims LG has known about the defect since at least 2015 due to receiving consumer complaints but yet has failed to either remedy the issue or disclose it to the public.
“Although LG has long known, or had reason to know, that Class Dishwashers’ Control Panels are Defective and are unfit for their ordinary and intended purpose and incapable of performing as warranted, LG failed to disclose and actively concealed this material fact from Plaintiffs and the Class,” the LG class action states.
LG Class Action Claims Replacement Dishwasher Part Also Likely Fail
Wheeler argues the only way for a consumer to be able to continue using the dishwasher is to replace the control panel with a “non-defective replacement component,” which will also “likewise fail shortly after installation.”
“Because LG repairs Class Dishwashers using defective Control Panels that are doomed to fail, its warranty offers little in the way of actual relief and fails of its essential purpose,” the LG class action states.
Further, Wheeler argues LG adds “insult to injury” by claiming the defect does not exist after its one-year “labor and parts” warranty ends, at which point he says the company declines to offer further coverage.
Wheeler claims LG is guilty of breach of express warranty and breach of implied warranty of merchantability and is in violation of the Magnuson-Moss Warranty Act.
Wheeler wants to represent a nationwide class and California subclass of consumers who have purchased one or more of an affected LG QuadWash-enabled dishwasher.
Plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with compensatory and punitive damages for himself and all class members.
LG agreed to pay $1.5 million last year to resolve claims it sold defective refrigerators that failed to maintain the temperature level necessary to preserve perishables such as food and medicine.
Have you purchased an LG QuadWash-enabled dishwasher containing a defective LED control panel? Let us know in the comments!
The plaintiff is represented by Alex R. Straus, Gregory F. Coleman, Adam A. Edwards and Mitchell M. Breit of Milberg Coleman Bryson Phillips Grossman, PLLC.
The LG Dishwasher LED Control Panel Defect Class Action Lawsuit is Wheeler v. LG Electronics USA, Inc., Case No. 1:22-cv-00459, in the U.S. District Court for the Eastern District of California.
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206 thoughts onLG Class Action Alleges Company Sold Defective Dishwashers
Dealing with a nightmare currently with LG over the LDFN4542S we purchased from Best Buy a year ago and according to the repair person it’s a major repair Pump went bad and unit has been leaking water for awhile now which damaged the floor underneath. The control panel doesn’t work consistently and we have to watch for at least 5 minutes to make sure the cycle continue as it will stop for no reason. LG has been less than helpful and Best Buy was same.
Our LG LDFN454HT purchased in 2022 has been glitching for the past several months. Sometimes glitches and beeps and just shuts off mid-wash. From research online it sounds like it likely could be the control panel. Frustrating for a dishwasher we’ve only had for three years.
I have a LDF5545STSS that demonstrates the error, I’m on my second control panel.
I have a LDPS6762S and after 20 months it started throwing an AE code. I called LG and they said to put a fan in front of it to dry out the sensor.
I purchased an LG dishwasher three years ago and the panel list AE problem I had a repair company come out and they couldn’t even pull the dishwasher out to see what the problem was and I purchased it through Lowe’s and they can’t tell me who installed it and the repairman told me who ever put it in could have caused part of the problem. I don’t know who to get help from.
I have the LDT7808BD that was part of the class action lawsuit against LG. They will not honor or help with get the control board issue resolved. It has been a nightmare since we purchased the unit. When I had the first tech out, he thought we were nut because the unit would power cycle, and he would just say turn the breaker off and turn it back on problem solved. Then it started to get worse until the control panel won’t power the unit correctly.
I received my lg dishwasher09.21.2022 and the control panel went out a week before Christmas 2024
I see another comment with the exact model we have (ldfn454ht) that I was just told it wasn’t worth it to repair for the KNOWN issue if having water damage to the board. I would never have spent money on an LG machine if I had known and with everything costing so much more these days it’s going to be really hard to replace it.
My LG dishwasher LDP6089BD is about five-years old. Will not clean dishes. Replaced Vario motor and soap dispenser still have same problem. So I guess the codes given are not correct. Called repair person they said controll board is bad , wants over $550.00 dollars to try and fix.