Status: In progress

Eisman v. Johnson & Johnson Consumer Inc., et al.

A class action lawsuit alleges testing showed Johnson & Johnson's Neutrogena T/Gel Shampoo contains benzene, a human carcinogen, which is not disclosed on the label.

  • Deadline to file a claim: TBD
  • Proof of Purchase Required: No
  • Potential Individual Reward: TBD
  • Total Settlement Amount: TBD
  • States Involved

Jon Styf  |  March 19, 2024

Category: Beauty Products
Product photo of Neutrogena T/Gel, representing the Neutrogena class action.
(Photo Credit: Keith Homan/Shutterstock)

Neutrogena class action overview: 

  • Who: Plaintiff Jordan Eisman filed a class action lawsuit against Johnson & Johnson over its Neutrogena T/Gel Shampoo. 
  • Why: Eisman claims testing showed the shampoo contains benzene, a human carcinogen, which is not disclosed on the label.
  • Where: The Neutrogena T/Gel shampoo lawsuit was filed in federal court in California.

Johnson & Johnson is facing a new class action lawsuit claiming its Neutrogena T/Gel shampoo contains benzene, a human carcinogen.

Plaintiff Jordan Eisman says that testing showed Neutrogena T/Gel Therapeutic Shampoo contains between 0.82 parts per million (ppm) and 1.49ppm of benzene, while the extra strength version of the coal tar shampoo contains as much as 4.36ppm of benzene.

“There should not be any benzene in coal tar shampoo products,” the Neutrogena benzene lawsuit says. “By comparison, defendants or other firms recently recalled various sunscreen products for containing benzene levels up to 2ppm. The levels in coal tar shampoo products are at least the same, if not greater.”

Benzene is a solvent found in petroleum and primarily used in the chemical and pharmaceutical industries, the Neutrogena class action says. Benzene has been described as a human carcinogen by the International Agency for Research on Cancer; the U.S. Food and Drug Administration (FDA) also says that benzene is known to cause cancer in humans.

Benzene can cause vomiting, dizziness, other side effects, Neutrogena class action says

Beyond being a carcinogen, benzene can cause side effects including vomiting, stomach irritation, dizziness, sleepiness, convulsions, irregular heartbeat, tissue injury, bone marrow damage, decrease in red blood cells, anemia, irregular menstrual cycles, low fertility and excess bleeding, the Neutrogena T/Gel shampoo class action says.

The shampoo does not include benzene on its list of ingredients, nor does it include a warning to customers that the shampoo contains benzene.

“Benzene is a substance found in, and that may be removed through refinement from, coal tar,” the Neutrogena benzene lawsuit says. “Manufacturers such as defendants have an obligation to reduce or eliminate benzene from their coal tar shampoo Products.”

A separate Neutrogena class action filed in January alleges that Johnson & Johnson falsely markets its Neutrogena T/Sal Therapeutic Shampoo as “preservative-free” even though it does contain a preservative.

Do you use Neutrogena T/Gel shampoo? Let us know in the comments.

The plaintiff is represented by Allan Kanner of Kanner and Whiteley LLC. 

The Neutrogena class action lawsuit is Eisman v. Johnson & Johnson Consumer Inc., et al., Case No. 2:24-cv-01982, in the U.S. District Court for the Central District of California.


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70 thoughts onNeutrogena class action claims T/Gel shampoo products contain benzene

  1. Ken says:

    I have used T/gel shampoo for 25 years or so. My hair has been thinning & receding and lately my scalp has become scaly & dry again and falling out more.

    1. Gern Blanston says:

      Really, after 25 years your hair has begun receding? Gosh does that ever happen to anyone? I’m totally shocked that this effect of getting older has happened to you.

  2. Oswald says:

    Please add me. I have used this product for a number of yrs., unaware of danger.

  3. Kimberley Komar says:

    yes. please add.

  4. Sharon rheuark says:

    Have used a couple years

  5. Howard Yosha says:

    add me

  6. Samantha says:

    I have psoriasis on my scalp and have used the product on an off since I was about 10 or 15. I noticed when I turned 30 my hair was thinning and receding. I didn’t think it was the TGel but just aging. I stopped using the TGel and started using a natural hair growth shampoo and it’s taken about 3 years to come back.

  7. George Lukacinsky says:

    I have used it for 40 years on the recommendation of my dermatologist. I have had and have No symptoms they are claiming. It’s the only product that removes all of the problems on my scalp. I sure hope it comes back because I need it and like it!

  8. Ken Kozak says:

    I have used Neutrogena T-Gel for most of the last 35 years, and am still using it.

  9. Joseph Flores says:

    I have been using T/Gel extra strength for a few years, and currently have a bottle almost done. Please provide info on joining the class action if possible.

  10. Mark Williams says:

    I’ve been using this product for 30 years. Trusted the brand. I’ve had the listed symptoms. This is earth shattering.

    1. Phil DeGorter says:

      Me too just found this out after complaining on Tic Toc that they cancel this item. I started using it in 1985 and still am buying it with crazy prices. Not happy right now

      1. DAVID E. ZELDIN CFE says:

        Me too. T./Gel keeps hair from falling out. I have used it every day since Jan 1987. I just spent $430 buying it on Amazon.

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