Hyundai BlueLink 3G class action lawsuit overview:
- Who: John Tamburo filed a class action lawsuit against Hyundai Motor America and Genesis Motor America LLC.
- Why: Tamburo claims Hyundai and Genesis sold vehicles between 2014 and 2020 that were equipped with BlueLink connected services features that stopped working after Verizon discontinued its 3G wireless services at the end of 2022.
- Where: The class action lawsuit was filed in Illinois federal court.
Hyundai and Genesis sold vehicles between 2014 and 2020 that were equipped with BlueLink connected services features that relied on now-defunct 3G technology supplied by Verizon to function, a new class action lawsuit alleges.
Plaintiff John Tamburo claims Hyundai and Genesis have been aware by 2012 that 3G wireless technology services were planned to be phased out, yet continued selling the cars and “touting the BlueLink feature.”
Tamburo argues that the BlueLink feature — which included the SOS emergency button and crash reporting — in the vehicles stopped working after Verizon discontinued its 3G wireless service at the end of last year.
“(Hyundai) and (Genesis) knew or should have known since the inception of the BlueLink feature that 3G would be replaced by later generation 4G and 5G networks,” the Hyundai class action states.
Tamburo wants to represent a nationwide class and Illinois class of all persons or entities who are a current or former owner and/or lessee of a vehicle equipped with the BlueLink feature and connected services.
BlueLink feature only compatible with 3G services can also ‘not be upgraded,’ class action says
Vehicles equipped with the BlueLink feature were allegedly not just equipped with technology only compatible with 3G services, but also “could not be upgraded or adapted to function with later generation networks,” the Hyundai class action alleges.
“Despite knowing about 3G’s imminent obsolescence, Defendants equipped their vehicles with a 3G-only telematics system which could not be adapted to use 4G or later networks,” states the Hyundai class action.
Tamburo claims Hyundai and Genesis are guilty of fraud by concealment, deceptive acts and practices, unjust enrichment, and fraud by misrepresentation.
Plaintiff is demanding a jury trial and requesting an award of compensatory and punitive damages for himself and all class members.
Similar class action lawsuits were filed against Ford, Toyota, Volkswagen, Porsche and BMW in 2022 by consumers arguing their vehicles contained 3G telematics systems that have become obsolete with the technology being phased out.
Have you purchased a vehicle equipped with a 3G-reliant telematics system? Let us know in the comments.
The plaintiff is represented by Daniel A. Edelman of Edelman, Combs, Latturner & Goodwin LLC.
The Hyundai BlueLink 3G class action lawsuit is Tamburo, et al. v. Hyundai Motor America (Corp.), et al., Case No. 1:23-cv-00282, in the U.S. District Court for the Northern District of Illinois.
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169 thoughts onHyundai class action claims BlueLink feature rendered obsolete upon 3G sunset
We own a 2020 hyundai tucson ultimate with blue link technology.
2019 Hyundai G80 Sport with Blue Link inoperable. I’ve been wondering what Hyundai was offering to resolve this problem?
I purchased a 2017 Genesis G80, in late 2016. Upon contacting Genesis for a solution to this problem, informing them I purchased the vehicle based on this offered luxury, I was offered $1,000 towards a new vehicle.
Just bought a 2015 had an employee offer to help me setup my bluelink app which I declined to only have to call back to be told my car is compatible.
Was then told I could call the dealership and see if they will install a whole new unit but they probably won’t because it’s very expensive.
We purchased a 2016 Santa Fe with Blue Link services. We were not told about it being obsolete. How can we join this lawsuit
Anyone have an update on this lawsuit and how I can get apart of it? I know how class actions work and it renders me unable to sue them myself if I join, but I’m ok with that. Losing a bunch of features Jan 1 2024 really hurt, specially in these cold regions where you need remote start or you’re sitting in a cold car for 10 minutes waiting for it to get up to temp, which protects the vehicle as well!
My daughter purchased a Hyundai Sante Fe 12/31/2020 and this was not disclosed. Just happened upon this article when I was searching problems with her year, model and blue link!
Yes was thinking it would have had a solution by now.
I just bought a used 2016 Hyundai do I need do anything or just not subscribe
I have a 2019 Sonata. The Blu link stopped working in April 2024. I have contacted Hyundai Blue link many times. They are worthless. February 2025 I cancelled the service and was billed for $200.00 the next day. I have been told numerous times that I would be refunded for the previous 9 months and for the $200. So far all I have is a run around.
This is the worst Customer service I’ve ever had to deal with. No more Hyundai for me.