Joanna Szabo  |  April 6, 2018

Category: Consumer News

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electronic toll road violation fees cars waiting for toll boothWhile electronic toll collection systems are convenient, some drivers who have been assessed toll roads violation fees while using one of these systems (EZPass, FasTrack, and others) are reporting being charged improper fees. If you have been affected by an unfair toll roads violation fee, you may be able to join a class action lawsuit investigation.

Electronic Toll Collection

While tolls on bridges and highways used to be charged in cash payments, modern technology has evolved the system to offer electronic toll collection options. With these systems—which include EZPass, FasTrack, SunPass, MDX, and iPass, among many others—drivers can pay their toll fees without stopping at a booth or scrambling to find spare change.

There are a few ways for an electronic toll to be collected. Many drivers outfit their vehicles’ windshield with a transponder device, which automatically records information and incurs a toll when the vehicle passes through a toll marker. If drivers do not have a transponder or appropriate account, then their toll will be recorded by license plate: an overhead camera takes a picture of the plate, and a bill will be sent to the car owner’s address.

Drivers may incur a toll roads violation if they fail to pay tolls or otherwise violate the rules of this system. However, some drivers claim that they are being charged improper or excessive toll roads violation fees.

Improper Toll Roads Violation Fees

Drivers have reported a number of improper toll roads violation fees for a variety of issues, including failing to maintain adequate account balance, using toll-by-plate or toll-by-mail options, and other things.

According to drivers, these toll roads violation fees are often grossly out of proportion to the tolls themselves. For some, these toll roads violation fees can be excessive, reportedly leading to owing thousands of dollars in fees—and this may happen even without the driver’s knowledge.

Some drivers say that they were not given adequate notice of the toll they had allegedly incurred, but were still assessed one of these toll roads violation fees. In some cases, unpaid toll roads violation fees may be passed to collections, or even result in a registration hold on their vehicle.

But drivers claim that the toll roads violation penalties they’re hit with are far greater than the toll fee itself. Drivers using New York’s electronic toll collection systems, EZPass and Tolls-By Mail, claim that they have been charged $100 fees for violations, even though the actual toll fee costs less than $10.

On top of the excessive fees, some drivers claim that they are not informed about the issue until weeks after the fact, meaning that can continue to rack up late penalties and other expenses for the same violations in the interim without knowledge that there is a problem at all. In the worst cases, drivers may end up with thousands of dollars in unpaid toll roads violation fees.

If you have been hit with excessive improper toll roads violation fees after using an electronic collection system, you may be able to participate in a class action lawsuit investigation.

Join a Free Toll Road Fees Class Action Lawsuit Investigation

If you believe you were assessed an excessive SunPass toll violation, EZPass toll violation, FasTrak violation, MDX violation, iPass violation or other electronic toll violation fee within the past four years, you may be able to take legal action against the company or companies responsible.

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37 thoughts onHave You Been Hit With a Toll Roads Violation Fee?

  1. Lynn says:

    I recieved a toll violatio. From Tennessee but bill is to be mailed to Texas. I never even thought I went through a toll road there. The only toll I ever went through was Illinois to Mi on a short 6 mile course. Where can I get info on this or even if it is legit?

  2. Michael says:

    Peter I am sorry to hear your situation, I am sorry about the situation that I find myself in, I am also heartbroken to see how many people posted here being in the same unfair and outrageous situation.

    What bothers me the most is that the toll roads are hurting so many hard working honest tax paying Americans.

    I am positive that 99% of the victims including myself had no intentions to inflict any harm to the toll roads, nor did they use the toll road with the intentions to get away without paying the toll. Instead what is happening here is honest hard working, respectful bill paying Americans had no clue that their toll was not getting paid while the toll road was racking up on the money.

    This is unfair

    This is wrong

    They are abusing their power and their agreement with the DMV in regards to placing holds on vehicle registrations.

    That agreement is a powerful tool for the toll roads to obtain payment from individuals that had no intention to pay. Not the misled hard working American that unfortunately forgot to update their card number or address on file

    How convenient for the toll roads when a customers card expires or they relocate, how is it that the day I was told that my account was in violation I immediately offered to pay the $120 worth of tolls that I used!

    How convenient of them to have decided to finally call me and let me know once it hit their said dollar amount

    How inconvenient for us right?

    I caused no harm to the toll roads, I used the toll for $120 worth of travel and in two months it amounted to thousands of dollars

    How can I pay for a non rendered service

    I do not believe that they were given the power to place vehicle registration holds on Americans that had no idea that their account had expired

    I believe that a judge would agree with this being abuse of power

    How would one be added to the class action law suit

  3. Michael Chirco says:

    This is ridiculous and completely unacceptable, I had signed up for a fast track account with the OC toll roads, communting from Yoruba Linda area to Irvine.
    Everything was going smooth and the system would charge my card on file directly when I would use the toll.

    Until I relocated and moved to Tustin Ca where I no longer needed the toll road to get to work as I would use side streets,

    I still used the toll from time to time as I believed that I was a paying customer, then one sunny day I receive a tel call to the number I had on file, it was the toll roads explaining to me how I was in Violation and my account was Suspended demanding I owe them $8,000.00

    I just about broke down in tears, I replied how is it that I am in violation, they explained that I had $120.00 in toll road usage that was past due because the card on file had expired, immediately I replied with and apology and explained the relocation deal and offered to update the address and debit card on file to pay what I owed, Used.
    Of course a reasonable late fee would be understood but no.

    They explained to me that they had put a hold on my registration, and they demanded the funds no if’s but’s or anything

    I explained that I am a head of household only one working and cannot afford to pay their outrageous bill of interest

    Now I have no registration and owe them thousands of dollars , to my best knowledge I was getting billed automatically

    Very unfair and very very bad business

  4. Jesse Nolan says:

    Dealing with this same issue. How do I get added to the class action suit? There is no way these fines are constitutional.

    They give you 5 days to pay online before the $1 toll turns into a $60 fine! If you didn’t see the sign and unsafely write the website down while driving, you have no reasonable way to pay before the notice comes by mail.

  5. Garry says:

    How do they get the right to fine a late payment at the ridiculous rate they charge? I received several fine letters. It seems that they can take a lower fine if you call in to explain the situations. In the end, it’s still a pretty big fine. The question is why they have the legal right to charge a big fine in the first place.

  6. Faye Gagner says:

    Who do I contact for a class action in this issue.?

  7. Ms. Latonya A Davis says:

    To and from work everyday i paid tolls in cash with toll cashier. When i replenished my ipass they debited for all the tolls i paid for with a cashier. Which i now paid double. One with cashier and when they debited my ipass. When i called they said i have no proof i paid but the camera shows me giving the cashier money and its not mandatory for the cashier to give you receipt.

  8. Joe Lynch says:

    My son, a NAVY recruit, working at Camp Pendleton, drove to pick up his fiancee (at John Wayne) over the Thanksgiving Holiday. I own the car that he is driving in California. He drove on that road (?307) 4 times. I have received a confusing letter that states that i owe hundreds of dollars of penalties if i dont pay by “such date”. This is unjust, it’s taken them 2 months to find me in Pennsylvania. Any recourse? I think this is truly highway robbery.

    1. Sebastian Howard says:

      Im in the exact same situation….

  9. John Fischbeck says:

    Have you figured out how to handle this huge bill?

  10. Peter Boswell says:

    Had an issue for a week with the credit card I had on file with oc Toll companies so they stopped automatically billing my card and did not inform me or try the valid credit card again… then they finally informed me and notified me that I owe Thousands in fines and wouldnt let me pay for new toll trips until all thousands of “violations” paid so they kept compounding fines exponentially and. Claim I now owe $90,000 for 1 year of commuting to work and back between Riverside and Irvine

    1. Peter Boswell says:

      Works out they are charging and fining me $360 for each trip to Irvine and back to Riverside for each day!

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