Hand & Stone class action claims spa chain shared health data with Google, Meta, TikTok

Hand & Stone class action lawsuit overview:

• Who: Plaintiff Lauren Wolf is suing Hand & Stone Franchise LLC.
• Why: Wolf claims Hand & Stone shared confidential health information with Google, Meta and TikTok.
• Where: The Hand & Stone class action lawsuit was filed in Pennsylvania federal court.

A new class action lawsuit alleges Hand & Stone violated the privacy rights of its customers by sending confidential health information taken from the company’s website to Google, Meta and TikTok.

Plaintiff Lauren Wolf’s complaint claims Hand & Stone violated multiple federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Wolf claims Hand & Stone designed and maintained its website in a way that required users to submit private information to research treatment options, schedule consultations and book appointments.

The class action lawsuit alleges that despite numerous warnings and several enforcement actions from federal regulators, Hand & Stone ignored the data privacy risks of using third-party tracking technologies.

Wolf wants to represent a nationwide class of consumers who visited the Hand & Stone website and had their private information disclosed to unauthorized third parties.

Plaintiff claims seeing targeted ads after visiting Hand & Stone chain’s website

Wolf, a Texas resident, claims she visited the Hand & Stone website from May to June 2025, searching for pregnancy-oriented massages as well as facials and injectable, toning and hair removal treatments.

She argues her searches were recorded by tracking tools embedded on the website without her consent and that she began seeing targeted ads for skincare, healthcare, other medical spas, Botox and GLP-1 medications.

The plaintiff claims the disclosure of her private information to third parties via the tracking tools and the subsequent unsolicited ads she received caused her significant emotional distress.

She demands a jury trial and requests injunctive relief to prevent Hand & Stone from continuing to gather and misuse information, as well as an award of unspecified monetary damages for herself and all class members.

Recently, a California federal judge denied a motion filed by Adidas to dismiss a class action lawsuit accusing the company of violating the California Invasion of Privacy Act by installing and using tracking pixels on its website. 

Have you ever visited the Hand & Stone website? Let us know in the comments.

Wolf is represented by Steven A. Schwartz, Beena M. McDonald and Alex M. Kashurba of Chimicles Schwartz Kriner & Donaldson-Smith LLP.

The Hand & Stone class action lawsuit is Wolf v. Hand & Stone Franchise LLC, Case No. 2:25-cv-05964, in the U.S. District Court for the Eastern District of Pennsylvania.

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