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A Michigan couple claims that General Motors’ side blind spot alert system, installed in 2013 – 2018 Chevrolet Cruze vehicles, is ineffective due to a design defect.
Plaintiffs Anthony and Lisa Hudson say the collision sensors installed in General Motors LLC Chevrolet Cruze vehicles are positioned in a such a way that they cannot function properly.
Allegedly, the vehicles are equipped with sensors designed to identify cars in a driver’s blind spot in the back left and right corners of a car, but by nature of their design, they are exposed to the elements during normal driving in a way that renders them unusable.
The Hudsons claim that the positioning of the sensors renders them useless, because they are exposed to rain, water on pavement, and snow in a way that makes them inoperable.
Additionally, the Chevy Cruze blind spot alert system class action lawsuit claims that the wiring of the sensors is ineffective, because the wiring is poorly sealed, exposing it to water and debris. Allegedly, this can cause the wiring to stop working.
The Chevrolet Cruze class action lawsuit claims that had the plaintiffs known that the positioning of the side blind spot sensors was ineffective, they would not have purchased the car, or would not have paid as much as they did for the car.
The Hudsons say that the side blind spot sensors are an optional feature of the car, and they specifically elected to have the sensors installed in their car, for an additional cost. The “side blind spot alert system,” of which the sensors are a part, is sold as part of the vehicles’ Enhanced Safety Package.
Allegedly, there is substantial demand among car shoppers of blind spot alert systems — roughly 25 percent of cars sold in the United States are equipped with them. The Chevy Cruze blind spot sensor class action claims that GM was able to use the side blind spot sensors as a selling feature for their vehicles, despite the alleged defect of the systems.
The Hudsons note that the functioning of the side blind spot alert system is covered by the vehicles’ warranty, but the warranty is ineffective in addressing the problem, because “if the sensor has been damaged, GM will replace it with a new sensor in the same problematic location.”
According to the GM class action lawsuit, GM should have known that the sensors were ineffective due to their placement, as the company conducts testing on their cars before releasing them into the market.
Additionally, the Hudsons claim that GM heard from consumers that the sensors were ineffective, as numerous consumers submitted complaints about the problem and filed warranty claims regarding the sensors.
Nonetheless, GM allegedly has made no effort to truly remedy the sensor problem or to compensate consumers who were financially injured by their purchase of the Enhanced Safety Package, the Chevy Cruze class action lawsuit states.
The plaintiffs are represented by Daniel A. Edelman and Cathleen M. Combs of Edelman Combs Latturner & Goodwin LLC; Frank Melchiore; and by Daniel Romano of Romano Law PLLC.
The GM Chevy Cruze Side Blind Spot Sensor Defect Class Action Lawsuit is Anthony and Lisa Hudson v. General Motors LLC, Case No. 2:18-cv-11574-AC-SDD, in the U.S. District Court for the Eastern District of Michigan, Southern Division.
UPDATE: The GM Chevy Cruze Side Blind Spot Sensor Defect Class Action Lawsuit was dismissed on July 10. 2019. Top Class Actions will let our viewers know if another case is filed!
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43 thoughts onGM Class Action Says Chevy’s Blind Spot Alert System is Defective
2015 Chevy Cruze. Had the passenger side replaced, paying $100 deductible. Week later the driver’s side went and had to pay another $100 deductible. 2 years later and I am back to the passenger side acting up just as we have a winter storm rolling in. Clearly this is a continuous issue and their idea of packing grease around these as they replace them doesn’t do the trick since it is shot again
I have a 2015 Impala ltz with same problem. Need a 3rd set now. Last set lasted 15 months. GM keeps putting the same substandard module in the car. Turning the detection system off doesn’t help as when both modules fail electrical system wants to shut down car. We’re all screwed because GMs failure to actually fix the problem will eventually become common knowledge and their sales will plummet leading to bankruptcy. I didn’t buy this car expecting to pay on average $100/month just to keep it running. I feel bad but someone else is gonna own this lemon for the next repair of the side detection system. Never GM.
My 2014 Chevy Cruz has the same problem.
2015 Buick Verano with the exact problems in this class action lawsuit. BSDS sensors are broken due to the inferior quality and location of the sensors. GM dealer wants $1200 to replace. Will ultimately lead to the same result. These are safety issues and if GM can’t supply an appropriate product they should not be installed on cars. This appears to be a nationwide problem as the dealer can’t even get replacement parts because the failure rates exceed the ability to supply.
i live in canada and have the same problem on my 2015 Buick verano.
will gm issue a recall for this model too? my waranty is over.
Live in Calgary, Canada
2015 Buick Verano, blind side detection indicator malfunctioned (low mileage)
2013 Buick Verano, same problem (low mileage)
Am quoted to replace at $1600. with only a 2 year warranty following.
This is incredibly poor quality and service.
This is a feature that was extra and therefore costly.
Purchased as a safety item.
To keep replacing is unacceptable, ( have therefore not replaced, and therefore impacted safety).
Same problem on my 2015 Verano. Will never buy GM again.
I took my 2015 Cruze in in November 2018 and elected not to fix the issue due to the extreme cost and the fact that the parts were clearly a flawed design. This is the second set of sensors I’ve had. The first were replaced under warranty. At the time the dealer diagnosed the issue, my car had 74,000 miles on it. This was under the 80,000 threshold to be replaced under the special policy Chevy issued. However, when the policy letter came out in April of 2019, my car was BARELY over 80,000 miles and Chevy is refusing to acknowledge the policy due to being over.
We have 2014 Acadia Denali with the same problem.
We are slightly over on the mileage and dealer wants 1000.00 to fix the proble.
Very much agree with others that the location of sensors is the problem which GM should stand behind regardless of age or mileage..
BSDS problems are rampant through out all GM models.
I took my 2015 Cruze in in November 2018 and elected not to fix the issue due to the extreme cost and the fact that the parts were clearly a flawed design. This is the second set of sensors I’ve had. The first were replaced under warranty. At the time the dealer diagnosed the issue, my car had 74,000 miles on it. This was under the 80,000 threshold to be replaced under the special policy Chevy issued. However, when the policy letter came out in April of 2019, my car was BARELY over 80,000 miles and Chevy is refusing to acknowledge the policy due to being over.
What is the mileage you have to meet
My 2013 Cruze has the same issue, and now my instrument cluster is flashing and not working, shorting out all electrical, and because my car is 1 month and 5000 miles over the covered claims I would have to pay more to fix it than it’s worth
Same 2014 Chevy Traverse LTZ
I have a 2014 Buick Verano (basically a rebadge of the Chevy Cruze) with the same issue. Right and left object detection modules are cracked open. Wiring harness for them has melted wires near the right module that clearly was a fire risk. They still had power after the side detection fuse blew. This is a serious design flaw.
Same with my 2015 Chevy Traverse. Is there anyway to be added as a plaintiff in this case?
2018 GMC Terrain SLT also need to be added.