Class Action Alleges False Advertising of Air France Premium Economy Seat

A class action investigation has been launched after consumers allege their Air France Premium Economy seat options were not as wide or long than what the airline had advertised.

The Air France Premium Economy seat is marketed as having 40 percent more space than standard Economy seats in the airplane, but many consumers have alleged there is no size difference.

Passengers complain there is reportedly no significant size difference between Air France Premium Economy seat and standard Economy seat options, which makes the extra charge for the seat upgrade pointless. Customers complained that they paid more money for the seat upgrade so they would be more comfortable on their international flights, which tend to be very long.

Air France is an international airline that operates in Paris and offers customers flights to over 200 destinations. This means that Air France provides services to numerous customers, with each of them relying on the accuracy of the marketing statements provided by the airline.

According to the company’s marketing materials, the airline has been offering Air France Premium Economy seat options since 2009, offering customers “a new more comfortable way of traveling for business or pleasure at affordable prices, in a separate cabin.

“The seat offers 40% more space than Economy Class and has won over close to 2.5 million customers since its launch.”

This representation has allegedly been contradicting the experiences Air France customers have had, stating that the Air France Premium economy seat options are only a few inches larger.

Overview of Air France Class Action Lawsuit

According to a class action recently filed against Air France, the Economy seat cabins have a 32-inch seat pitch, which is measured from the same point on two seats in adjacent rows. In comparison, the Air France Premium Economy seat pitches are 38 inches and are not significantly larger than the standard Economy seats.

In addition, the Air France lawsuit states that the Premium Economy seats are 19 inches wide and are only two inches wider than standard Economy cabin seats. Customers have further alleged that Air France Premium Economy seat options are also less comfortable than standard Economy seats, which has been reported on online message boards.

The Air France class action lawsuit was filed by a man from California, who alleged he did not receive what was advertised on the Air France website. According to the claim, plaintiff Abraham Hakimi had purchased an Air France Premium Economy seat on June 2014, which promised that he would receive over 40 percent more space than economy seating and was supposed to recline.

Hakimi had reportedly purchased the Air France Premium Economy seat after reviewing the company’s marketing materials. Hakimi says he paid more for his seat than he would have if he had opted for Economy but allegedly received little or no extra room and no function to recline the chair.

Hakimi is seeking to represent other consumers who purchased Air France Premium Economy seat tickets that did not give them what they were led to expect by the company’s advertisements.

The two proposed Classes would cover consumers who purchased an Air France Premium Economy seat ticket since March 3, 2014.

This Air France Premium Economy Seat Class Action Lawsuit is Hakimi v. Societe Air France, Case No. 3118-cv-01387, in the U.S. District Court of Northern California.

Join a Free Air France Premium Economy Class Action Lawsuit Investigation

If you purchased an Air France Premium Economy ticket or upgraded to Premium Economy while traveling on an intercontinental flight in the last two years, you may qualify to join this Air France lawsuit or class action lawsuit investigation.

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