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Apple Inc. has concealed a design defect that causes the touchscreens of iPhone 6 and iPhone 6 Plus smartphones to become unresponsive, a class action lawsuit alleges.
Plaintiffs Thomas Davidson, Todd Cleary and Jun Bai filed the iPhone class action lawsuit last week in California federal court.
They allege Apple is aware of the design defect but refuses to repair consumers’ affected iPhones without charge.
The plaintiffs assert that they would not have purchased the iPhones, or would have paid substantially less for them, if they had known the touchscreen defect could render their smartphones useless.
Apple’s iPhone devices are functional only by use of the touchscreen. A user touches the screen directly to interact with the device instead of using a keyboard or number pad.
Using the iPhone’s touchscreen, a person can send text messages, take pictures or videos, browse the internet, read and send emails, play music, and use a variety of apps.
“Unbeknownst to consumers, the iPhones suffer from a material design defect that causes the touchscreen to become unresponsive to users’ touch inputs and thus all of the functions [listed above] become unusable,” the Apple iPhone class action lawsuit alleges.
This touchscreen defect is caused by a defective component located in the iPhones’ motherboard (or “logic board”), according to the iPhone touchscreen class action lawsuit.
The logic board reportedly contains two chips that allow a person’s touches to interact and control the iPhone software, giving the user the ability to send texts, use apps, and enjoy other aspects of the iPhone’s functionality.
However, the chips are not adequately secured to the logic board and are prone to failure, even with a normal amount of wear and tear, the Apple class action lawsuit alleges. Numerous iPhone users have reportedly complained about the iPhone 6 touchscreen defect.
According to the Apple class action lawsuit, Cleary purchased an iPhone 6 Plus in September 2014, Davidson purchased an iPhone 6 in December 2014, and Bai purchased an iPhone 6 Plus in January 2015. Each of the plaintiffs alleges their iPhone became responsive and Apple refused to fix the issue free of charge.
The plaintiffs claim they were offered replacement iPhones for more than $300 each. They declined the offer.
With the help of an Apple representative, Bai reportedly reinstalled the iPhone software, but he says his phone is unresponsive more than 50 percent of the time.
The other two plaintiffs have discontinued the use of their iPhones because of the alleged Apple touchscreen defect.
“Apple failed to adequately research, design, test and/or manufacture the iPhones” before they put the smartphones on the market and provided a one-year warranty on the devices, according to the class action lawsuit.
The iPhone 6 touchscreen defect class action lawsuit asserts claims against Apple for violations of California’s consumer fraud statutes, fraud, negligent misrepresentation, breach of implied warranty, unjust enrichment, and violations of the Magnuson-Moss Warranty Act and the Song-Beverly Consumer Warranty Act.
By filing the Apple iPhone class action lawsuit, the plaintiffs seek to represent a nationwide Class of consumers who purchased an iPhone 6 or iPhone 6 Plus.
The plaintiffs are represented by Richard D. McCune, David C. Wright, Joseph G. Sauder, Matthew D. Schelkopf and Joseph B. Kenney of McCune Wright LLP.
The Apple iPhone 6 Touchscreen Defect Class Action Lawsuit is Thomas Davidson, et al. v. Apple Inc., Case No. 5:16-cv-04942, in the U.S. District Court for the Northern District of California.
UPDATE: On March 14, 2017, a class action lawsuit alleging Apple intentionally left a design flaw in its iPhone 6 touchscreens was tossed by a California federal judge for vagueness, but the plaintiffs will be allowed another shot to amend their complaint.
UPDATE 2: On July 25, 2017, a California federal judge trimmed some claims in a class action lawsuit against Apple Inc. over an alleged iPhone 6 and iPhone 6 Plus touchscreen defect, but will allow the case to move forward.
UPDATE 3: On May 8, 2018, Apple consumers have been denied Class certification in their iPhone touchscreen defect lawsuit after a federal judge found that the consumers failed to meet the predominance requirement for certification.
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149 thoughts onApple Class Action Lawsuit Alleges iPhone 6 Touchscreen Defect
How do I sign up for the lawsuit
How do I sign up for the iPhone class action suit?
Is there a link to sign up?
I have the 6 plus and it’s touchscreen is terrible!!!!
I am having the same problem with my iPhone 6….the touchscreen is UNRESPONSIVE many times. I have to turn the phone on and off a few times to get it to respond again. I would like to be included in this Class Action Suit, what do I need to do?
Thanks,
Gloria
I thought it was just a glitch on my phone. Every so often I have to turn my phone off and then on again in order to get it to work. I didn’t realize that this is a problem that doesn’t affect just my phone! Great. I paid big bucks for this phone – I hope it doesn’t get any worse and I end up with a phone that is useless.
how do I sign on to this lawsuit since i have experienced similiar problems
Worst one ever
I too have that problem
Only had phone 3 weeks
I have the iPhone 6Plus….horrible for all reasons listed!
I AHVE OWNED TWO APPPLES IPHONES
My son has and iPhone 6 which we purchased 1year and 24 days ago according to an Apple representative. My son spent 2!days on the phone with them regarding touch screen problems and GPS location not working. He was taken through several different steps to try and fix these problems and to figure out if the problemi was a hardware or software or both. In the end he had to do a factory reset and it still didn’t fix the problem so now they want him to send them the phone and they’ll fix it but since it’s been over a year it’s gonna cost us $350 and he’ll be with out a phone for a few weeks. We just paid the phone off its in excellent condition. This is quite upsetting we decide to buy our phones to get out of high monthly bills and contracts only to get stuck paying $350 to fix it. Please help us does this fall under this lawsuit?
I bought 4 iPhones 6, 6 plus… It is very upsetting to buy such an expensive gift that is defective. i kept trying to get my phone to respond and tried cutting it off and nothing…
I bought 2 for my kids on sprint where do I sign up
i bought my daughter IPHONE 6S PLUS AND I WOULD LIKE TO SIGHN UP
Read. It’s for the last gen 6. Not 6s
Did you ever find out how to sign up?
The iPhone 6 lawsuit is still moving through the courts and has not yet been settled. A claim form is usually not made available to consumers until a court approved settlement is reached. Please keep checking Top Class Actions for updates. We are following the case and will let our viewers know if a settlement is reached and a claim form becomes available!
Thanks! For the info