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Amazon class action lawsuits overview: 

  • Who: Consumers have filed a number of class action lawsuits against Amazon in recent months. 
  • Why: Amazon has faced claims related to its handling of biometric data, Prime membership price, product defects and employee classification. 
  • Where: Consumers have filed class action lawsuits against Amazon nationwide. 

Amazon has faced a number of class action lawsuits in recent months over claims related to the products it sells, the way it classifies its workers and its handling of biometric data, among other things. 

Millions of consumers nationwide use the tech giant to make e-commerce purchases of items such as apparel, furniture, clothing, electronics, books and home and kitchen supplies. 

Amazon investors ask judge to consolidate BIPA complaints

Amazon and two of its stockholders asked a federal judge in Washington earlier this month to consolidate two separate class action lawsuits accusing the company’s executives of mishandling their users’ biometric data

The stockholders, who brought their class action lawsuits derivatively on behalf of Amazon, argued their complaints should be consolidated due to them being brought against the same Amazon executives and concerning common questions of law. 

Plaintiff Stephen G. Nelson, one of the Amazon stockholders, originally filed his Amazon class action lawsuit in April at which time he claimed the company was facing 14 separate complaints related to its handling of biometric data.

Nelson claimed Amazon violated the Illinois Biometric Information Privacy Act (BIPA) by not receiving written consent from its users before collecting biometric data through fingerprints or facial scans, among other things. 

Further, Nelson accused Amazon of ignoring what he called “red flags” that indicated that privacy violations occurred on the platform and that it had failed to keep up an “adequate system of oversight.” 

Amazon Flex drivers claim misclassification as independent contractors 

Also this month, a group of Amazon Flex drivers asked a federal judge in Washington to grant them class certification for claims they were misclassified as independent contractors by the company. 

The drivers claim they missed out on benefits and pay by being allegedly misclassified as independent contractors rather than as employees of Amazon.

Amazon, the drivers argue, subjected them to policies that made it so that the company could allegedly incorrectly classify them as independent contractors. 

The drivers cited two adjacent cases decided by the Supreme Court as precedent for why their class action lawsuit should be given class certification. 

Amazon class action alleges company knowingly sold defective PS5 consoles

A separate class action lawsuit was also filed against Amazon in June over claims the company knowingly sold consumers defective Playstation 5 consoles

The consumer behind the Amazon lawsuit claims the company fails to disclose to its online marketplace customers that the PS5 consoles it sells are defective and shut down when in operation.. 

“The Console Defect affects users’ ability to play video games and compromises the primary function and overall usage of the PS5,” the Amazon class action states. 

Amazon is accused of being aware of the defect due to a number of complaints being filed with the company. 

Amazon lawsuit claims company keeps same Prime membership price despite canceling free Whole Foods delivery 

Also last month, two consumers claimed Amazon improperly failed to lower the cost of its Amazon Prime subscription after the company canceled free delivery from Whole Foods. 

The consumers behind the Amazon lawsuit claim the free Whole Foods delivery benefit offered by Amazon was the deciding factor for a large number of consumers who decided to sign up to become an Amazon Prime member. 

Prior to its cancellation, Amazon offered Prime members free two-hour delivery from Whole Foods so long as the order had a minimum purchase price of $35. 

As a result of Amazon’s unfair business practices, consumers paid $119 for a service that was unfairly terminated. Prime members did not receive the benefit of their membership bargain,” the Amazon Prime class action states. 

Amazon recalls more than 10,000 child sleepwear items over burn risk concerns

In addition to class action lawsuits, Amazon also faced a recall earlier this month for more than 10,000 of its childrens sleepwear items over concerns they could pose a burn risk. 

The recall includes a variety of different children’s sleepwear products, such as pajama sets and nightgowns, that Amazon discovered didn’t meet flammability standards for children’s sleepwear. 

Amazon reassured customers at the time that no injuries related to the recall had been reported but advised that any of the recalled sleepwear be kept away from children. 

Amazon responds to inquisition over how it protects Amazon Ring users’ data privacy

Amazon also responded earlier this month to an inquisition from Democratic Sen. Ed Markey (D-Mass.) over how the company protects the data privacy of its Amazon Ring users. 

In his letter to Amazon, Markey expressed concern with the company’s partnership with police through its Neighborhood Safety Service, which law enforcement agencies can use to ask for access to Ring surveillance footage. 

In a response letter to Markey, Amazon disclosed that it has 11 times this year turned over to police the surveillance footage of Amazon Ring users without first receiving their consent or obtaining a warrant. 

Amazon maintains, however, that it follows the law when determining when it is appropriate to share Amazon Ring surveillance video with police without receiving consent or a warrant, saying it does so only in emergency situations. 

The company says its Neighborhood Safety Service works together with more than 2,100 law enforcement agencies around the country, in addition to 455 fire departments.

Have you been affected by any of the recent Amazon class action lawsuits? Let us know in the comments! 


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573 thoughts onAmazon lawsuits, recalls pile up in recent months

  1. Dean robinson says:

    add me please on all of your amazon class action law suits please

  2. Sandra Hoss says:

    I am concerned about the defective and misleading products that are being sold. I have had to return more items than ever before. I try to read all the reviews but have been deceived by the naming of the product. I ordered the Hamilton Beach breakfast sandwich maker and was shipped a sandwich toaster. In reviewing the reviews for the sandwich toaster, it was horrible, there should be a recall. The reviews stated the toaster caught fire not just once but several times.

  3. Dominic says:

    I complained about a negative experience with an Amazon delivery driver to their customer service number. Same driver returned a couple weeks later verbally harassing me then threatened my family’s life. He then circled the block a few times with more verbal harassment out the driver window. I have video surveillance with audio from my security cameras and 3 witness statements. A police report was filed and I’m waiting for the report number. I haven’t had much luck finding a lawyer to help me. Any suggestions?

  4. Victoria says:

    I’ve Always had problems with Amazon

  5. Sam says:

    Amazon sent me the wrong item, price $437. I returned it. Then they claimed I sent back the wrong item and won’t refund me until the right item has been returned. Whole Foods Amazon Hub lost two items I returned to them personally. Handing them the items and they scanned them and my phone. Amazon charged me for them.

  6. Adrienne Holness says:

    Please add me they are always taking my money and don’t know what happened and I have to dispute with the bank

  7. Lee S says:

    So there’s a free-living terrestrial nematode worm that literally looks like some kind of pet hair and it moves and waves and strikes when prodded and infests fabrics. It has infested my home, furniture, clothing. My daughter and I along with my cats have some kind of medusa thing going on where our hair is now moving in the same way. When these hair worms land on a hard surface a gel residue in the exact shape that is left on the surface and sometimes the worm itself will become embedded in the surface. It’s like a glue sheath or cast that is nearly impossible to remove from stainless, granite.

    Our local extension office said its horsehair worms after reviewing some images I sent in trying to identify it. We were then diagnosed with delusions of parasitosis by multiple doctors. I sent our samples and labs into a paraditologist and our reports came back positive for nematodes. We were treated with dosage for a common enterobius ap. allopathically but found no relief despite taking the medicine twice and strict hygiene and environmental cleaning protocol.

    I recently ordered a sweater from Amazon. Arrived in a cellophane pouch. When I went to open it, I could see through the plastic and realized there were these same moving hair worms inside the garment packaging! This is wothin seconds of being handed the package and not having been set down or stored. I videoed the unopened package with the hairworms inside. Then my opening of it. Sure enough it’s the exact same thing I’ve been fighting in my environment for an entire year. Moving worms that look like pet or animal hair. Packaged and delivered directly by Amazon. No wonder we can’t get rid of it. We keep ordering from them!

    Amazon should not A. distribute these hairworm pests obviously, and the even greater issue I have is that they then B. profit off of the very sales of related pest control products and actually suggest them to you on the site! I don’t know if it’s from a storage rodent or insect or some kind of beneficial nematode used in their warehouses, but it’s in our home and we cannot get rid of it. It just took a long time to realize the connection to Amazon deliveries.

    I’ve spent the past year trying to figure out what is going on regarding this parasitic nematode infection my family contracted. I’ve bought every type of pest eradication on Amazon- nearing $20k to try and get these things out of my house. $35k if you count replacing clothing furniture and out of pocket lab costs to finally get it diagnosed and treated. I’ve questioned my sanity and existence. Even after getting the parasitologist involved- never found relief.

    I bought a microscope and ran Google lens to ID this moving “hairworm” as Filaroideia and it shows a raccoon and coyote. Filarial worms. In the USA. Whether it’s Biological Pest Control in the warehouses gone wrong or Biological Warefare from the oversees suppliers, I’m not certain. But this is coming into millions of homes in an Amazon packages. I want answers. There’s many people that have had strange symptoms and / or videotaped these moving hairworms and told they have delusions or Morgellons, Ekboms. I started to think I did too. Until I got the parasitology center labs. It’s not delusions. Its nematodes aka hairworms. And whatever it is, I can tell you personally that it’s parasitic to both humans and cats, and is coming from Amazon warehouses.

    Is there an investigative reporter or attorney that will look into this? I know I’m not alone. We deserve compensation for the items we bought on Amazon as well as the trauma of having some bizarre health issue that few doctors will appreciate. If you go on the website All About Worms, you can see a video and hundreds of people that responded they are afflicted.

    Time to ask Amazon whether they’re complicent. How about all of the workers saying they’re ill? Do they have these filarial infections? Is it Amazon or the Suppliers? At a certain point we must hold Amazon liable for distributing it and profiting off of the products that ease the symptoms.

    1. Chrissy says:

      I am almost in tears reading this. You took the words right out on of my mouth on everything from Medusa to the cats to the repeat ordering and never suspecting Amazon… For over a year now, it has driven me so crazy I have questioned my own sanity, my husband even believes they are real now but nearly left me, my four year old son is scared to death of hair now… This is a nightmare but idk who to sue or who to turn to.. ghostbusters? I damn sure cant tell my apartment pest control, I’m scared they will lock me up and take my son for being psychotic. It’s humiliating enough to have bugs period, let alone to sound like you’re making it up or hallucinating.

    2. Becky Belanger says:

      We’re in the same situation. I lost my job, my husband lost his business, and we almost lost our home. I’m so glad I read this because I’ve often wondered if it was the Amazon packages bringing these into our homes. Please reply to this so we can figure out a way to have a phone call.

  8. Jennifer Molitor says:

    I’ve been using Amazon and experienced unauthorized charges from them on my membership as well as over charged on order I made. I’ve contacted my financial institution and had to get a new card and bank account. From fraudulent use.

  9. Dana Carlson says:

    Are use Amazon all the time my credit card was compromised someone started a membership with it. I have several things that I’ve been trying to return that I’ve had issues I’ve been charged for things that haven’t even been here that don’t show up and I tried to call Amazon and they don’t do nothing about it. Please add me.

  10. Robin Dean says:

    Amazon when ordering on website with in a certain time period merchandise will arrive next day.They then go in and change the arrival time the next day and the. Items bought are not received on time they are not honoring the legal contract written by there own law firm and there company legal policy for there prime membership it’s false advertising they are basically taking your money for the prime membership and not honoring it for your monthly prime membership.I’ve taken snap shots of there delivery commitments they aren’t honoring.I’m taking this information to a large reputable law firm to review concerning my options to file a major legal case in the millions of dollars if I have te right to peruse this case legally.

    1. Stephanie Peterson says:

      I am dealing with same thing! Keep getting a run around. Ordered something on Oct 1st for it to be here the 3rd. Spoke with someone said come back tomorrow which will be the 4th did that still same run around. Now I have to wait til 6th for all that I woulda order from walmart!! Why pay for prime it’s a life false advertising! And not so friendly staff! Who avoids the whole policy they have in effect!

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