Air France Lawsuit Challenges Advertised Size of Premium Economy Seats

Have you purchased “Premium Economy” seats on an Air France flight? You may be able to join an Air France lawsuit investigation into allegations that the airline falsely advertised the size of these seats.

Air France is currently under investigation into its claims that its “Premium Economy” seats provide 40 percent more space than seats in the Economy cabin. According to a recently-filed class action Air France lawsuit, the size of the Premium Economy seats and the space surrounding them are not substantially different from that of the regular Economy seats.

If you have purchased Premium Economy seats with Air France sometime in the last two years, you may be able to join this class action Air France lawsuit investigation.

The Air France Lawsuit

The airline was hit with a class action lawsuit, alleging that the advertising claims the company makes about its Premium Economy Class cabin misrepresent the actual nature of these seats.

According to the Air France lawsuit, the airline says that the Premium Economy cabin “Provides 40% More Space” than seats in the Economy Cabin. Air France’s marketing materials allegedly support this claim.

“Since 2009, the Premium Economy cabin has been offering customers a new more comfortable way of travelling for business or pleasure at affordable prices, in a separate cabin. The seat offers 40% more space than Economy Class and has won over, close to, 2.5 million customers since its launch,” say the marketing materials.

However, according to the Air France lawsuit, the Premium Economy cabin doesn’t even come close to meeting these advertisement claims.

Economy cabins have a 32-inch seat pitch (the measurement between the same point on two seats in adjacent rows); the Premium Economy seat pitch is only 38 inches, a difference of just under 20 percent. The seat pitch difference would have to be nearly 13 inches to meet the “40% more” claim.

Measuring the space of these two cabins in a different way, comparing the width of the seats, the Air France lawsuit alleges that Premium Economy seats are 19 inches wide—only two inches more than the Economy cabin seats.

According to online customer complaints, Premium Economy seats don’t recline, and are actually even less comfortable than the Economy seats, making the higher price point they paid for these tickets a waste.

Joining an Air France Lawsuit Investigation

The class action Air France lawsuit argues that its advertising claims of Premium Economy having “40% more space” made a de facto contract with its customers that they would receive these benefits, and that the actual space provided in these cabins broke that contract.

If you have purchased an Air France Premium Economy ticket (or upgraded to Premium Economy) on an intercontinental flight sometime in the last two years, you may be eligible to join an Air France lawsuit or this class action lawsuit investigation.

The Air France Lawsuit is Case No. 3:18-cv-01387, in the U.S. District Court for the Northern District of California.

Join a Free Air France Premium Economy Class Action Lawsuit Investigation

If you purchased an Air France Premium Economy ticket or upgraded to Premium Economy while traveling on an intercontinental flight in the last two years, you may qualify to join this Air France lawsuit or class action lawsuit investigation.

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