Emily Sortor  |  September 10, 2018

Category: Consumer News

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In a class action lawsuit, an Audi driver claims that certain vehicles’ coolant pumps are defective making the vehicles unsafe to drive.

Additionally, the Audi coolant pump class action lawsuit argues that the company’s recall of the vehicles did not sufficiently compensate drivers’ for their financial injury, because the company did not provide replacement vehicles for drivers to use during the recall.

Plaintiff Scott Sager says he purchased a 2013 Audi Allroad vehicle on or around Aug. 3, 2018. He claims that soon after purchasing the vehicle, he found that his vehicle was subject to a recall announced by VW-Audi that addressed defective coolant pumps. According to Sager, he contacted a local VW-Audi dealer and requested they perform the recall.

The Audi coolant pump class action lawsuit claims that Sager was told that the dealership would not be able to perform the recall until at least November because they did not have the necessary parts.

Allegedly, the dealer advised Sager to not drive his vehicle because it was unsafe to operate with the defective coolant pump.

The Audi class action lawsuit states that at this point Sager asked for a replacement vehicle to drive before the parts were available, but was denied his request, because VW-Audi would not authorize a loaner vehicle.

According to the VW-Audi class action lawsuit some Audi vehicles are equipped with a coolant pump that is defective because of a risk of short circuiting and/or overheating because debris can get lodged inside the coolant pump, or because moisture can accumulate in the pump.

The Audi class action lawsuit reports that a short-circuit or overheating in the coolant pump may start a fire, which can result in vehicle or other property damage, and can put the drivers’ and others’ lives at risk.

The VW-Audi coolant pump class action lawsuit argues that VW-Audi may have been aware of the defect in the coolant pump since December 2016, at which point they conducted a recall, instructing dealers to reprogram the engine control unit software in affected vehicles.

Allegedly, this did not solve the problem, because the defect was not a software problem. The Audi class action says the company reportedly conducted a second recall in April 2018, which aimed to replace coolant pumps, and fit the affected vehicles with a new and improved coolant pump.

The new pumps would reportedly have a pressure compensation element that would prevent moisture accumulation.

The Audi class action lawsuit goes on to say that the company would not have the replacement pumps available until November 2018.

During the interim period, VW-Audi reportedly told dealers to quarantine their affected vehicles until the recall, and sent a letter to owners recommending that they park the vehicles away from flammable materials.

Sager argues that the company knows that the vehicles are dangerous if they advised consumers to park the cars away from flammable items because they are at risk of igniting.

Allegedly, the company intentionally concealed the information from consumers that the vehicles could be dangerous to drive.

The plaintiff says that the company financially injured consumers by selling them defective vehicles, and claims that the company was negligent and possibly knowingly endangered the safety of consumers.

Sager is represented by Sofia Balile of Lemberg Law LLC.

The VW-Audi Coolant Pump Class Action Lawsuit is Scott D. Sager v. Volkswagen Group of America Inc., et al., Case No. 2:18-cv-13556, in the U.S. District Court for the District of New Jersey.

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34 thoughts onAudi Class Action Lawsuit Claims Coolant Pumps are Defective

  1. Heather Purdin says:

    I have an Audi A5 2011 and the car was just brought into the dealership for shuddering and smoke coming out the back of the car. I found out there is a closed class action suit for the piston rings destroying the engine and the dealership agreed that needs to be replaced along with the water pump which has a closed class action suit on it. My car is low miles at 62K and I’m afraid its not worth fixing it bc I now see this suit that I think I’m eligible for along with a timing chain and transmission suit that have closed now so if those problems pop up soon I won’t be able to get reimbursed. I’m afraid to dump > 9K it will take to get this car running again due to the multiple issues. There doesn’t seem to be too many parts left in the car that were actually made well. I’m extremely disappointed as I bought this car due to expected safety and reliability.

  2. Corey Wilson says:

    Please add me.

  3. Thalya Mobutu says:

    I have the same issue with my 2012 Audi A5

  4. Bruce Chabansky says:

    Please add me to the list. Audi A5 2012 front wheel drive

  5. Dawn M. Fratangelo says:

    I have a 2013 AllRoad. I have asked my dealership (Flynn Audi/BMW in Pittsfield, MA) five or six times to repair the coolant pump as they replaced other recalled items. They’ve given excuse after excuse after excuse. “Oh, we can’t do that in a day. Oh, it’s going to take forever to get parts for that. Oh, the main company is some confused and we can’t get the right parts, etc, etc.” They EVER EVEN TRIED TO ORDER THE COOLANT PUMP. Not once did they say, “Of course, we’ll make an appt for you right now to finally take care of this in case it catches fire.” They NEVER extended anything to me but excuses and I’ve bought TWO cars from them. I think that dealership should be scolded. I drive my car cross country from Upstate NY to San Diego every December with my two dogs and back in April. I’m keeping this email as should you if my car ever catches fire b/c my dealership let me down.

  6. Randall G Throckmorton says:

    I have two items repaired under the recall but currently have had to take my car back in because the same alert came in indicated to turn car off and have coolant checked. I was then told that the sensor to the coolant over flow was bad and that I need a new turbo was needed because the gate was sticking. Every time we drive it for any amount of time we smell coolant but there are no leaks. This is on a 2014 A4 with only 55k miles

    1. Patricia Price says:

      I am an elderly lady, co-signed for my son 2011 Audi A4, in May 2018 in Janurary 2019 had to have engine replaced, which didn’t come with a water pump. The water pump that was put in started leaking, took it back Audi exchange had the car for two months, wouldn’t give any information about the car, didn’t give me a loaner I had to physically go there to find out what was going an when got there, they charged me $2,600 dollars for a water pump. 2019 the car started losing antifreeze again, called Audi exchange to see if they would fix because it’s still under warranty they refused. I think that is a disgrace to treat customers this way.

  7. Regina Perez says:

    I’ve had three coolants replaced now. Going on the 4th. Now I have to pay to have some other work done to see if this pump will work. Such bullshit!

  8. Rowena Tilton says:

    Are all Audi models affected? I own a 2010 Audi A4. If so, I’d like to be added to this.

    1. Elenilson Araujo says:

      Hi, I also have an Audi 2010 A4 but I’m not sure if I can be added to it ! We’re you able to find out if this models can be added?

  9. Patricia L. Torres says:

    I have a 2013 A4 and recently took to the dealership because it was using coolant like crazy. They said there was an active recall on the SECONDARY after run coolant pump but had nothing to do with my coolant pump going bad. They wanted to charge $1600.00 to replace it. They did the recall work for free but I took my car to a mechanic recommended by a close friend who did the work for $800.00. He also said that the recall on the after run coolant pump did cause the coolant pump to go bad. How do I sue Audi to get my out of pocket money back???? Add me to the list. I have all receipts.

    1. Patricia L Torres says:

      Sorry, I meant that the recall on the after run coolant pump made my water pump go bad.

      1. Leo Liu says:

        Hi Patricia,

        the same has happened to me. My water pump was completely okay before the recall. I did not have any coolant leakage. After the recall, they told me my water pump is leaking and I need a replacement.

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