If you received a call from a Malaysia Airlines customer service number, you may have had your call recorded without your consent.

Consumers who received a phone call from a Malaysia Airlines customer service number, and did not receive a call recording warning, may have had their calls recorded without consent. California consumers who suspect that their calls to or from a Malaysia Airlines customer service number were recorded may be able to recover compensation under California call recording laws.

No specific allegations have been made against businesses, but legal professionals are investigating numerous companies including American Airlines, British Airways, Cannondale Bicycle Corporation, Czech Airlines, Dermalogica, Fisher & Paykel, Harman Audio, Hunter Boots, JBL Audio, Malaysia Airlines, Romano’s Macaroni Grill and Tupperware.

California has some of the strictest privacy laws in the country and the right to privacy is considered inalienable by the Golden State’s constitution. The most powerful privacy law in the state is the California Invasion of Privacy Act. The act was passed to combat the rising threat of privacy breaches through technological means.

The California Invasion of Privacy Act protects consumers and prohibits “maliciously and without the consent of all parties to the communication, [intercepting], [receiving], or [assisting] in intercepting or receiving a communication transmitted between cellular radio telephones or between any cellular radio telephone and a landline telephone.”

Some businesses attempt to fight call recording laws by insisting that their recording was for non-nefarious purposes such as customer service assurance or training purposes. However, even if business do not have malicious intent, recording a call without consent is against the law.

Many businesses include a warning at the beginning of a call to warn consumers that their call may be recorded for a variety of purposes. This protects businesses against potential legal troubles, as staying on the line after a call recording warning is generally considered consenting. However, if businesses do not warn their consumers yet still record their calls with consent, they may be in violation of California call recording laws.

Consumers who suspect that their Malaysia Airlines customer service call was recorded may be able to file a lawsuit against the business due to the large potential award available. If businesses are found to be in violation of the California Invasion of Privacy Act by wrongfully recording calls, plaintiffs may be able to collect up to $5,000 per violation. In some situations, companies may choose to settle a lawsuit instead of risking a huge verdict.

Those who received a call from a Malaysia Airline customer service number may be eligible to recover damages under California privacy laws if they were not warned that their call was recorded. If you are a California resident and received a Malaysia Airlines customer service call, and did not hear a call recording warning before the duration of the call, you may be eligible to take legal action.

Filing claims under California call recording laws may help you recover damages for any wrongfully recorded calls from a Malaysia Airline customer service call. An experienced attorney can evaluate your claims and, if applicable, assist you in filing a claim.