ADT Robocalls Lawsuit Filed Over Company’s Debt Collection Practices

The home security company ADT has been hit with an ADT robocalls lawsuit alleging it engages in illegal debt collection practices, in violation of the Telephone Consumer Protection Act (TCPA).

The ADT robocalls lawsuit was filed by a Florida woman, Sandy S., who alleges that the company made robocalls to her cell phone without her permission in a manner she describes as “unsolicited and incessant.” She alleges these calls violated both federal TCPA regulations and state law under the Florida Consumer Collection Practices Act.

These robocalls were extremely frequent, Sandy claims. According to the ADT robocalls lawsuit, ADT “has on many occasions called [Sandy] by telephone directly, multiple times a day, attempting to collect the debt.” The frequency of calls constitutes harassment, the ADT robocalls lawsuit claims, and has also caused “unnecessary strain and burden” on her and her family, as well as invasion of privacy, waste of time, aggravation, embarrassment, anxiety, and more.

To support her claims, Sandy submitted a list of calls she received from the company in August 2016 alone. According to the ADT robocalls lawsuit, she once received three of these robocalls in a single morning.

Basics of the Telephone Consumer Protection Act

The Telephone Consumer Protection Act, or TCPA, is a set of regulations meant to protect consumers from unwanted solicitation through technology, through robocalls and pre-recorded messaging systems.

The TCPA was introduced back in 1991, and as technology has evolved since then, the law has been updated to include SMS text messaging on top of more traditional unwanted robocalls.

In order for TCPA claims to be most effective, consumers need to provide proof of these violations. Keeping messages and phone records of the unwanted solicitation calls placed to your phone proves TCPA violations.

Reporting TCPA Violations

Reporting violations of the TCPA or filing a lawsuit can help force companies like ADT and countless others to comply with TCPA regulations. Reports of violations may also grant consumers award money per individual violation.

These kinds of TCPA violations are extremely common—so common that many consumers are used to it, and may not even know that these practices are illegal. According to the Federal Communications Commission, or FCC, the agency received more than 215,000 individual TCPA complaints in the year 2014 alone.

If you have received unwanted robocalls or prerecorded messages from a company like ADT without having given prior express permission, or after placing your name on a federal Do Not Call telemarketer list, you should be able to report these violations and receive compensation.

Unwanted robocalls or texts in willful or knowing violation of the TCPA may be subject to fine of $500, but a violation made in willful or knowing violation of the TCPA can increase that fine to up to $1,500.

Sandy’s ADT Robocalls Lawsuit is Case No. 9:18-cv-80708, in the U.S. District Court for the Southern District of Florida.

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

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