Some Businesses May be Violating California Telephone Recording Laws

A growing number of businesses are being investigating for possibly violating California telephone recording regulations.

Businesses like Pei Wei Asian Diner and many others have been suspected of regularly practicing telephone recording without asking for or receiving permission to record from the person on the other end, in violation of California invasion of privacy laws.

California telephone recording laws are stricter than the laws at a federal level. Pei Wei Asian Diner is just one of a number of companies currently being investigated for possibly violating telephone recording rules. If you have been affected by violations of California telephone recording laws, by Pei Wei Asian Diner or another business, you may be entitled to compensation, and may be able to participate in a telephone recording class action lawsuit investigation.

California Telephone Recording Practices

Telephone recording is a pretty common practice for companies. There’s nothing inherently illegal about recording calls. A business may have a policy of telephone recording for their records or to evaluate employee performance. This is something you often hear in a notice at the beginning of a recorded call: the speaker will note that “this call is being monitored for quality assurance,” or some variation thereof.

These warnings are not looking for a “yes” or “no” response. In fact, they are often automated. But it’s not verbal acceptance that is required here. Stay on the line if you’re okay with being recorded. If you do not want your call to be recorded after hearing a warning, just hang up.

If you do not hear a warning and believe the call was being recorded, the company may have violated California telephone recording regulations.

California Telephone Recording Rules

If you believe that your call to or from a company was recorded and you did not first receive a warning, the company may have violated California telephone recording laws.

There are federal laws that cover telephone recording practices across all states, but California telephone recording laws are stricter. Businesses are not allowed to record a call without first obtaining the consent of all parties taking part in the call.

California call recording laws do not just apply to residents of California. Instead, these laws protect anybody who called or were called by someone else while in the state of California. When you are in California, these telephone recording regulations apply to you—even if you are not a resident of the state. However, this particular California telephone recording class action investigation applies specifically to California residents.

Unlawful California telephone recording by Pei Wei Asian Diner or other businesses violates consumers’ call recording rights. Lawsuits over violations of telephone recording laws have targeted certain major companies, some of which have ended in settlements in the multi-millions.

If you are a California resident and have been targeted by California telephone recording without permission, you may be able to seek compensation by participating in a California telephone recording class action lawsuit.

Join a FREE California Call Recording Class Action Lawsuit Investigation

If you live in California and you did not receive a warning when calling a toll-free number, your call may have been recorded in violation of California law, and you may be entitled to compensation. See if you qualify to file a California call recording class action lawsuit.

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